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Med Center Mazda
Pelham, AL
2,910 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,910 reviews
August 21, 2019
Great experience here! Very happy with customer service. Dakota was helpful and communicative without being pushy. They were very fast and got me in and out in a snap! Very happy with customer service. Dakota was helpful and communicative without being pushy. They were very fast and got me in and out in a snap! More
by cjohnson
Verified CustomerEmployees Worked With
Dakota Madsen
August 21, 2019
Best sales team ever Again I would recommend this dealership to everyone from our sales person to the finance person . Hands down best place Mr Williams was the best I ha Again I would recommend this dealership to everyone from our sales person to the finance person . Hands down best place Mr Williams was the best I have ever had and I have been blessed to have many cars. Thank you for everything More
by ak
Employees Worked With
August 19, 2019
Great Customer Service I have been going to this dealer ship for a couple years now. I don't mind doing repeat business with them because of the customer service that they p I have been going to this dealer ship for a couple years now. I don't mind doing repeat business with them because of the customer service that they provide. My last visit was just for a oil change. They took care of me and the customer service was amazing as it normally is. More
by Devin S.
August 15, 2019
Good but took forever I made an appointment to have my oil changed, tires rotated and balanced, filter replaced, etc. I went and thought I would just wait like I have every I made an appointment to have my oil changed, tires rotated and balanced, filter replaced, etc. I went and thought I would just wait like I have every other time. When I got there, they asked if I had a ride and said it would probably be 2 hours. I was not prepared for such an extended stay. I live about 45 minutes away, so I couldn't just call someone to come pick me up. I am happy with my service everytime I go, but just wish I would have known it would take so long before I got there so I could've made plans. More
by RACHEL
Employees Worked With
Barry Sundman
August 13, 2019
tire failure failed to honor limited tire warranty of toyo tires .tire warranty booklet put with owners manual.with less than a 100 miles driven warranty is appare failed to honor limited tire warranty of toyo tires .tire warranty booklet put with owners manual.with less than a 100 miles driven warranty is apparently worthless More
by bibbborp
August 12, 2019
Have used the service department for years and will continue , the quality, the professionalism, and the customer service are second to none, Throw in the new waiting area, shows a true commitment , the quality, the professionalism, and the customer service are second to none, Throw in the new waiting area, shows a true commitment More
by cdesposito
August 12, 2019
Mazda 3 service Dropped the car off Saturday morning and it was ready to pick up that afternoon. Sweet and simple. We purchased this car New at the dealership and the Dropped the car off Saturday morning and it was ready to pick up that afternoon. Sweet and simple. We purchased this car New at the dealership and they’ve done all the services. More
by MJAMES283
Employees Worked With
August 09, 2019
My Latest Car Service At Medcenter Mazda I arrived before my scheduled appointment but my car was driven to the service hall right away. My service advisor checked with me on what was needed I arrived before my scheduled appointment but my car was driven to the service hall right away. My service advisor checked with me on what was needed to be done and offered his advice on whether some of the items were needed or not. I then walked in the lovely newly remodeled waiting hall and I enjoyed the wait even though I generally don't like to wait for anything. Ask my wife ! The WiFi was not working so I checked with the person in charge and after a short phone call it was up and running. The waiting place has a state of the art coffee maker with a variety of k-cups so one can make the coffee of his choice. I am a decaf person, but unfortunately there were no decaf cups. I settled for a light coffee and I enjoyed it . Before too long I was told that the car was ready and shortly thereafter I was on my way. It was a truly pleasant experience ! More
by FFERALY
August 08, 2019
Great Experience Working with Matt and Fred made buying this car almost fun...they worked with me in getting the financing done without any problems. I thought that I Working with Matt and Fred made buying this car almost fun...they worked with me in getting the financing done without any problems. I thought that I was responsible for NY State taxes, when I returned home, those were handled and we got a full tank of gas. (Huge Surprise). Fred was very thorough in explaining the process and showing us the options of the car. More
by RICHT1947
August 06, 2019
Friendly All of the staff in the service center were very friendly. I was so embarrassed when I learned I came on the wrong service date, but they had no probl All of the staff in the service center were very friendly. I was so embarrassed when I learned I came on the wrong service date, but they had no problem working me in that day. And the newly remodeled service center if very nice. More
by HMBO74
Employees Worked With
