Med Center Mazda

Appreciate the lack of high pressure sales Working with Will was well appreciated. He promised that he would not call, which he did not. He was very knowledgable about the cars and knew more Working with Will was well appreciated. He promised that he would not call, which he did not. He was very knowledgable about the cars and knew more about the cars than my son (which has not been the case at other dealerships). The negotiation process was not too painful and straightforward. More

Great buying experience, bad follow up care My wife and I recently purchased a 2009 Chevy Equinox. The buying experience was perfect. We started the process with Ed on Wednesday night and clos My wife and I recently purchased a 2009 Chevy Equinox. The buying experience was perfect. We started the process with Ed on Wednesday night and closed the deal with Billy on Thursday afternoon. The price was perfect, they were able to get us no money down, and the monthly payment was $80 below what we budgeted for. After the purchase was complete, I began receiving e-mails letting me know that we were apart of the family now and they would take care of us even after the purchase. I e-mailed back and let them know that I noticed a few issues after we drove away. I was then told to bring the vehicle by and the problems would be taken care of, which I did. I began to try to explain what I found to which I was cut off and asked for they key. I was then told that it would be at least an hour before they could get to it. It seemed like he was trying to get me to leave. I told him I could wait. About an hour later, he brought my keys back and said that they were able to fix one of the issues because they would have to order the part. I began to ask about one of the other issues to which I was rudely cut off. He raised his voice at me and said, "I told you that you bought it as is, I told you we would fix the lights and that's it." I had nothing else to say to him and walked out of the store with my 1 year old daughter. My final verdict, don't send me an e-mail offering to take care of me if you are just going to treat me like dirt with I do come by. More

Customer service Went to Med Center to see if we really could get a new car and still save money, too. Will Lastrapes worked with us and his finance people and after Went to Med Center to see if we really could get a new car and still save money, too. Will Lastrapes worked with us and his finance people and after a couple of glitches was able to put us in a new CX-5 and lowered our monthly payments a few dollars, even after adding some items to our new car that we didn't have on the old one(also a CX-5, 2014 model). Very happy with the dealership and the results we were able to get. Highly recommend them to anyone looking for a good deal and a reliable dealership. More

Life changing experience!!!!! Med Center Mazda made our life better. Never believing we would be able to buy a new 2015 Mazda 3, Billy Mansel and Med Center Mazda made that possi Med Center Mazda made our life better. Never believing we would be able to buy a new 2015 Mazda 3, Billy Mansel and Med Center Mazda made that possible. They were able for us to get the maximum trade in value and a payment we could afford. The new car payment is lower than my trade in payments. Billy is not just a great salesman but an even better person. We were also blessed by working with Adam Eves in the financial department. They put together a great package for us. MED CENTER MAZDA- if you want the best, go to the best. More

Extremely happy with my new 2015 CX-5 Grand Touring!! I’m a brand new customer at Med Center Mazda. I bought a 2015 CX-5 Grand Touring from Laurie Edwards. She’s fantastic!! She was very knowledgeable, pr I’m a brand new customer at Med Center Mazda. I bought a 2015 CX-5 Grand Touring from Laurie Edwards. She’s fantastic!! She was very knowledgeable, professional and patient. She answered all my questions and showed me all the features of the CX-5 Grand Touring. Thanks, Laurie, for being a friendly sales representative that put me completely at ease and one that I was comfortable with!! I totally love my new CX-5!!! More

Awesome dealership to work with! Joey and the team at Med Center Mazda made car buying the way it should be. They were easy going, helpful, and friendly. After going to several other Joey and the team at Med Center Mazda made car buying the way it should be. They were easy going, helpful, and friendly. After going to several other dealers in the B'ham area, these guys were definitely the best. (Trust me, we went through some nightmares) No gimmicks or sales pitches.I simply told him my budget and needs, and he came up with the perfect car for my wife. If not for Joey and Med Center Mazda, my wife would not have near as nice of a car. I am truly grateful for Med Center Mazda. More

Moma'sHappy Best car buying experience I ever had. Just bought my wife a new Mazda MX5. She is thrilled with the car. Since this was a surprise birthday present. Best car buying experience I ever had. Just bought my wife a new Mazda MX5. She is thrilled with the car. Since this was a surprise birthday present. I'm the one who did the shopping. I looked all over on line and talked on the phone with multiple dealers. Then I talked to Will Lestrapes at Med Center Mazda. Will went out of his way to make a deal happen. Over the years I have bought a couple dozen new cars and have always bought from local dealers. Frankly I was a little skeptical about dealing with an "out of town" dealership. Worked out the deal on the phone. I could not ask for a better, straight forward, bottom line experience. When we arrived at Med Center to pick up the car, everyone was friendly and professional. The paper work was all in order with no surprises. I'm glad I we drove the 100 miles. We are so pleased I expect to make the drive for any servicing. If the service dept. is anything like sales, it will be worth the trip. More

I bought a new Mazda from Med Center based on their Auto Trader posting. I flew in from out-of-state to pick up the vehicle and they stuck to their verbal agreement over the phone. Matt Henson was a great s Trader posting. I flew in from out-of-state to pick up the vehicle and they stuck to their verbal agreement over the phone. Matt Henson was a great salesguy! More

I've been buying and selling cars for 40 years, and never have I had such a smooth, pleasant, hassle free experience. Not just no games, but a willingness to bend over backwards to make the deal work f never have I had such a smooth, pleasant, hassle free experience. Not just no games, but a willingness to bend over backwards to make the deal work for us. From beginning to end the transaction was characterized by courtesy, respect and honesty. Our salesman Joey Chance and the sales manager Matt Clarkson just made sure we got exactly what we wanted at a fair price, without stress, without worry. These are some straight up guys, and they have earned our car buying loyalty. More

First visit to a Mazda dealer and was thoroughly impressed with the friendliness of the salesman, William Lestrapes. William was very knowledgeable of the engine, drivetrain, and all the upgrades t impressed with the friendliness of the salesman, William Lestrapes. William was very knowledgeable of the engine, drivetrain, and all the upgrades that Mazda offers on their vehicles. We drove a CX5 GT and a Mazda 3 GT, we were impressed by both vehicles. We bought the Mazda 3 GT sedan because of the great mileage and comfort. The dealership was very responsive to getting the financing taken care of and then getting the car detailed for delivery. We enjoyed the professionalism and highly recommend the MedCenter Mazda dealership to everyone. Of course, take a test drive and you will be sold on any of the Mazda models. More