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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,029 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,030 reviews

September 12, 2024

Everyone was great to work with. They made the purchase of my wife’s vehicle so easy. More

by matt.davis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2024

Fast, efficient, responsive and friendly. Great experience with the Med Center Mazda service team this week. Scheduling and in-and-out was a breeze! 👍🏽 More

by Eric S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2024

Was not greeted. Not informative or friendly. Does not value your time, even when you have an appointment. More

by Cookeasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Med Center Mazda responded

Thank you for bringing this to our attention. We sincerely apologize for the poor experience you had during your recent visit. Being greeted and treated with respect is the least you should expect when visiting us, and it's clear we fell short of that standard. We understand how valuable your time is, especially when you have an appointment, and we regret that this wasn’t reflected in the service you received and will be addressing this with our team to ensure that every customer feels welcomed, informed, and valued moving forward. In the meantime, we'd love the opportunity to make it right. Please email our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can address your concerns and work to regain your trust. Thanks for your feedback, and we hope to provide you with a better experience in the future.

September 10, 2024

Good customer service and a nice waiting area. Appreciated the video explanation and the fact that we could have a chauffeur (Terry, I believe?) to drive us to one of the local restaurants. More

by amelia.g77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and someone from service whose name I can’t recall
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September 10, 2024

Didn’t have to wait too long for my car service, was out very fast! More

by erumaebrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2024

Customer service is fair. Mechanics are good and recommended for car service. Will recommend mechanics. More

by ahilldpm
Recommend Dealer
No
Employees Worked With
N/A
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Sep 11, 2024 -

Med Center Mazda responded

Hi there, Thank you for sharing your feedback. We’re glad to hear that you’ve had a positive experience with our mechanics and appreciate your recommendation of their work! However, we're sorry to hear that our customer service didn't meet your standards. Please know that we strive to provide excellent service in every aspect of our dealership, and we’d love to know how we can improve your experience next time. At a time that works best, reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com directly if you'd like to share more details. Thank you again for your review, and we look forward to continuing to serve you in the future!

September 09, 2024

I've used Med Center Mazda for 14 years now for my service and I've never been disappointed. The team and quality of repair and service is incredible. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Med Center Mazda responded

Eric, thank you for your fantastic review! We're thrilled to hear that you've had such positive experiences with our team over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service.

September 08, 2024

Professional and excellent customer service. Will come back gladly. Now, here are six more words. More

by j.stidham0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Med Center Mazda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to welcoming you back soon!

September 07, 2024

Great job, very thorough and professional. The video inspection was unexpected and a nice touch. Well done. More

by drigney58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2024

Great buying experience. Our salesman Tony Answered all of our questions and helped make our decision easy. The financing was fast and straightforward. More

by Vicki Dennison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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