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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,157 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,157 reviews

December 15, 2024

Great job. Scheduling The appointment was easy to do and the waiting area was nice and clean More

by cyber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2024

They should just replace my windshield rather that make me wait 90 days for it to get worse than it is. More

by david_fettes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Med Center Mazda responded

Hi David, Thank you for sharing your feedback. We apologize for the frustration and inconvenience you’ve experienced regarding your windshield. We understand how important it is to resolve this issue promptly and effectively. Please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com directly, so we can better understand your needs and work toward a resolution. Your satisfaction is very important to us, and we’re committed to making things right.

December 14, 2024

I have been more impressed with earlier visits - this time they started doing work before I approved it - tire rotation - and when I said I did not want this and it’s fee , they said well ok I think he’s More

by aplmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience with us. We sincerely apologize for any miscommunication or discomfort you felt during your recent visit. We understand how important it is for you to feel confident in the services we provide. Your feedback has been shared with our team to ensure this situation is addressed and does not happen again. In the meantime, we’d like the opportunity to make things right and regain your trust. Please feel free to contact our GM, Chris Martin, at cmartin@medcentermazda.com, so we can discuss your experience further and find a way to resolve your concerns. Your satisfaction is very important to us, and we hope to serve you better in the future.

December 14, 2024

They were great! ! And got the job done!!! Only thing that could have been better is to have completed it faster!! Although I understood the holidays made it longer!! More

by lisab2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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December 13, 2024

I had a great experience purchasing my new MX5 RF. Will worked with my schedule for test drives and I felt no pressure to purchase. Financing was easy and quick. This is the second vehicle I have purc More

by johnorso42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2024

I had a great experience in sales with Anthony. He did a wonderful job at helping get the car I wanted. More

by douglas.springer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2024

Excellent personnel, excellent product, and excellent service! The vehicle was in perfect condition and appearance when I took delivery. More

by david@deplummer.com
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 10, 2024

Easy to schedule appointment. Service team not friendly. Felt like I was bothering them. Not crowded at all but seemed uninterested in helping. When picked up my truck still no More

by rick.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Dec 11, 2024 -

Med Center Mazda responded

Hi Rick, Thank you for sharing your feedback. While we’re glad to hear that scheduling your appointment was easy and that our payment team made a positive impression, we’re truly sorry to hear about your experience with the service team. Providing friendly, helpful, and thorough service is our top priority, and we regret that we didn’t meet those expectations during your visit. We also understand how important it is to have a clear explanation of the work performed on your vehicle. This is an area we’ll address with our team to ensure we communicate more effectively moving forward. Please don’t hesitate to reach out to our General Manager, Chris Martin, directly at cmartin@medcentermazda.com, and we’ll work to make things right. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.

December 09, 2024

Very nice experience, William was an especially knowledgeable and friendly salesperson. Would definitely recommend to friends. More

by wjh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

Overall awesome. Joey is amazing. Not super excited the crack in the windshield of my car needs to “get worse” before they’ll replace it. More

by david_fettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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