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Med Center Mazda

Pelham, AL

4.8
3,055 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,055 reviews

February 13, 2025

Fair deals on my trades. Process was quick and easy! Third Mazda I have owned. More

by GEORGIE1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

The dealership took care of a recall very promptly. I was given a loaner vehicle while mine was being repaired. More

by TW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I was very disappointed when I took my car this time. I scheduled for an oil change and diagnostic check. The loaner car I received was clean on the inside, but very dirty on the outside. After picking m More

by smithl2637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the names of the employees
Feb 12, 2025 -

Med Center Mazda responded

Hi, I am the Service Manager at Med Center Mazda. I am very sorry this happened. Can you please give me a call on my direct line so I get this taken care of for you. My number 205-271-2031 or my email is bburns@medcentermazda.com if you would like to contact me by email. Thank you, Barry Burns

February 12, 2025

Everyone i always so pleasant n friendly. I feel confident that my car i taken care of with care. More

by mullinsandrea03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
February 12, 2025

It’s always prompt and efficient service whenever I go. The techs are always very friendly More

by klightner91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Med Center Mazda responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Providing prompt, efficient service with a friendly touch is what we strive for. We look forward to seeing you again soon!

February 12, 2025

My car was severely scratched after an oil change and they will not fix it More

by mwjw1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Med Center Mazda responded

Hi, We’re very sorry to hear about your experience and understand how frustrating it must be to discover scratches on your vehicle after service. We would love the opportunity to discuss this further and review any available details to see how we can assist you. Please reach out to our GM, Chris Martin, at cmartin@medcentermazda.com, and we will do our best to find a resolution. Your satisfaction is important to us, and we appreciate the chance to make things right.

Feb 13, 2025 -

mwjw1207 responded

Hi Mr Martin.This is Maurice Wilson.When I was at your dealership on 02/07/2025 for our first service on our new Mazda3 Hatchback I noticed deep scratches on the front bumper that wasn’t there prior. I washed the car the day before and it still looked like new.If possible I would like to get it back looking that way.Thank you

February 11, 2025

Good deals, good explanation about deals, good discounts, grate trade in, good customer service, good finance management More

by mallikharjuna Kolakani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Good dealership, and good conversations, grate deals, good customer service, good finance management with low prices More

by mallikharjuna Kolakani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Very welcoming reception when we entered. Billy was the best, had the car we requested ready for a test drive upon arrival. Made the process quick and easy, would definitely recommend to my f More

by mekostew
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Mansel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Big shout out to Anthony, Todd and Tracy they took excellent care of me. They all were very professional and courteous throughout the process. Again, thanks Anthony my wife loves the truck. More

by sbeaman72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Beaman
5.0
This rating includes all reviews, with more weight given to recent reviews.