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Med Center Mazda

Pelham, AL

Overview
Employees
Reviews
Vehicles
4.8
3,161 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,161 reviews

April 19, 2022

Excellent service in a timely manner. Nice, relaxing wait area with snacks, water, coffee and soda. More

by dwatts_dmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
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Apr 20, 2022 -

Med Center Mazda responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

April 19, 2022

The Service Advisor and the mechanic did a great job taking care of my Mazda 3! They are the reason my 2016 Mazda 3 runs like a new car! More

by Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris, Joe
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Apr 20, 2022 -

Med Center Mazda responded

Noel, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

April 19, 2022

Comfortable waiting area and nice staff. Work was completed timely and with great information regarding my vehicle and repairs. More

by walddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 19, 2022

Bim was exceptionally helpful with the entire process. I really appreciate his personal assistance with what could have been a much more frustrating matter. More

by WILLIAMSJL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 19, 2022

They took great care of me and were easy to work with. I love the car More

by jamesblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Med Center Mazda responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

April 19, 2022

Was very helpful and easy and quick to work with and got a great car More

by ajbaldone79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
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Apr 20, 2022 -

Med Center Mazda responded

Hi AJ, thank you so much for the review. Have a great day!

April 19, 2022

I like the dealership. The service writers qualify seems to have diminished somewhat in my opinion, both interactions and quality. I had to bring vehicle back in for a seco More

by LITBIT1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you had to return twice for the service on your vehicle. Sometimes service issues can be hard to diagnose. We would love to gather additional details regarding your visit so that we can improve. When convenient, please contact our General Manager, Chris Martin at cmartin@medcentermazda.com.

Apr 20, 2022 -

LITBIT1956 responded

The two items I had to return for I feel should have been found when going through a check list to confirm all items were functional after the first visit and before the care was released. Now that appointments are basically required and that I no longer work where I have the flexibility to drop the car off like before, the second visit was more inconvenient. I was fortunate I was able to change some things so I could just stay while it was worked on the second time.

April 19, 2022

Best to the point service experienced in a while. Great Job.!!! Tony and Todd where very informative and professional. I'll definitely be back... More

by jason_fant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Case
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 18, 2022

Excellent service. Had a minor issue with my break work so I had to return my vehicle a second time. Overall great service. More

by vmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 19, 2022 -

Med Center Mazda responded

Thanks for your review. We're sorry that you had to return a second time. We hope to see you again so we can improve! We're still glad to see that you received great service and that you were happy with the end result. Have a great day!

April 18, 2022

The new video of the mechanic going over all the parts that may be causing the problem was so detailed! Turns out my fuel injectors where over due for a cleaning. Awesome job Med Center Mazda! More

by MOOCAT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

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