Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Med Center Mazda
Pelham, AL
3,029 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,029 reviews
October 21, 2024
Wonderful dealership and service department. Service advisor James and technician Jason took care of my car in a timely and efficient manner. The video that was made of my car was helpful in bei Service advisor James and technician Jason took care of my car in a timely and efficient manner. The video that was made of my car was helpful in being able to see and hear about the health of my car. Everything from making my appointment to the time I left the dealership was great. Thank you Med Center Mazda! More
by CS
Verified Customer
October 20, 2024
The staff is very rude and does not want to actually help customers. Audibly heard the cashier complaining about us because we were quoted a different price than they listed at time of pick up. They did try customers. Audibly heard the cashier complaining about us because we were quoted a different price than they listed at time of pick up. They did try to fix this, but the price was still different than what we were quoted. Paperwork was incorrectly filled out and caused confusion which seemed to annoy the staff that I dared to ask for clarification. Work was fine but technician either omitted facts or actually lied to us. We will absolutely take our business elsewhere. 1/5 stars because the car didn't fall apart immediately after leaving the dealership. Please work on your customer service and attitudes. More
by Nicholastoth2
October 20, 2024
This was the easiest transaction for me! ! I even got to meet Gary, will continue to purchase vehicles from the dealerships these guys are affiliated with. I purchased my 4 Runner in Tuscaloo ! I even got to meet Gary, will continue to purchase vehicles from the dealerships these guys are affiliated with. I purchased my 4 Runner in Tuscaloosa and now my fun convertible Miata from the Mazda dealership in Pelham! Let the fun begin!!💃 More
by rosemaryhutchersongipson
October 20, 2024
Everyone was very kind, helpful, and informative. The process was easy. I’m happy with my experience! The process was easy. I’m happy with my experience! More
by MCARDEN0
October 19, 2024
I got work done on my car but, had to remind them of the courtesy oil change/tire rotation. Not so sure, the tire rotation was done, as the oil change was done in less than 15 minutes by, I guess their spee courtesy oil change/tire rotation. Not so sure, the tire rotation was done, as the oil change was done in less than 15 minutes by, I guess their speedy oil change people. More
by dzjones123
Employees Worked With
October 19, 2024
The service staff at Mazda has a very professional and honest approach. They care about their customers and strive to retain repeat business. honest approach. They care about their customers and strive to retain repeat business. More
by chapmans4517
October 19, 2024
They remain attentive to detail in their approach to servicing a vehicle. The videos they take of the vehicle during the inspection process are great. I would like to see them offer shuttle service f servicing a vehicle. The videos they take of the vehicle during the inspection process are great. I would like to see them offer shuttle service from the dealership to certain downtown areas. It's impractical for me to take off from work and wait there while they service my vehicle and my only other choice is to get someone to meet me there and give me a lift. That can very hard to do sometimes. More
by CX5
October 18, 2024
Tony out there is great to work with, a experienced professional you don’t find any more professional you don’t find any more More
by chrisangell
October 17, 2024
Great customer service people & great service time in my car. Very pleasant experience all the way around 😊 car. Very pleasant experience all the way around 😊 More
by donnatevans71
October 17, 2024
They were very easy to work with and did a great job servicing my mazda3 in a timely manner. servicing my mazda3 in a timely manner. More
by lweber2024
Employees Worked With
