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Med Center Mazda

Pelham, AL

4.8
3,144 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 3,144 reviews

September 17, 2022

Very thorough and everyone was so helpful and nice. Wait time was not long either. More

by Kristigrace3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Med Center Mazda responded

Hi Kristi! We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon!

September 17, 2022

My experience has always been very positive. Service is excellent and the customer service is very professional and friendly. More

by mrstinawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
Sep 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 17, 2022

Everyone was very helpful and cheerful. Joey was very helpful in finding a car for me. More

by Kenmooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Med Center Mazda responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

September 16, 2022

Easy to schedule appointment on line. Experienced pleasant customer service during drop off and checkout. More

by jwfjr2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Sep 19, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Have a wonderful day!

September 15, 2022

No communication with owner and issues coordinating with insurance company on what work needs to be done. More

by kbennettx91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Morris
Sep 28, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you have been unable to get into contact with our dealership. This is not the experience we want our customers to have. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com.

September 15, 2022

Great new car purchase experience. Enjoyed working with Joey as our sales person. Would return. More

by amilner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. See you next time!

September 15, 2022

The Med Center Mazda Service Department experience continues to be one of the best customer experiences I ever have. The online scheduling process is easy and efficient. If I need to wait, I can work More

by PGEORGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns, Joe Morris
Sep 16, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. We do our absolute best to provide a nice environment for you to wait while we service your vehicle and we're pleased to hear that you love our accommodations. Let us know if there is anything else we can do for you. We hope to see you again soon!

September 13, 2022

I like this service center for being honest about car status, required job and professional services. More

by anatoli.cioclea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Sep 14, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

September 12, 2022

The team was well informed and accommodating. Great experience working with the sales and finance team. More

by bharat26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We're happy to hear that our team made your experience great! We appreciate your business and look forward to seeing you again!

September 09, 2022

Courteous and efficient. The service depart personnel was very helpful. My car was ready in a timely manner. More

by Slwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Sep 12, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

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