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Med Center Mazda
Pelham, AL
3,377 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,377 reviews
October 10, 2025
As always, everyone is pleasant and knowledgeable. The inspection video is extremely important and helpful. The inspection video is extremely important and helpful. More
by psgoodwin0806
Verified Customer
October 09, 2025
I had a good experience for my first service visit. The wait time of 2.5 hours seemed long for an oil change & tire rotation. However, I had adequate space to set up my laptop to work and feel confiden The wait time of 2.5 hours seemed long for an oil change & tire rotation. However, I had adequate space to set up my laptop to work and feel confident that I received great service for my vehicle. More
by jen.814
October 09, 2025
Fast, courteous, professional. Loved the video from the workshop that was emailed while I waited. Loved the video from the workshop that was emailed while I waited. More
by MartinHill213
Employees Worked With
October 09, 2025
Excellent dealership and service department. I now buy Mazda's because of this. Always excellent service. I now buy Mazda's because of this. Always excellent service. More
by DML0162
October 08, 2025
Never feel pressured by the service department. They’ll let you know what they recommend, then it’s up to you to choose what to do. Prices for services are competitive with independent shops around They’ll let you know what they recommend, then it’s up to you to choose what to do. Prices for services are competitive with independent shops around town. More
by MARCUSV
Employees Worked With
Tyler
October 08, 2025
I recently had my tire replaced at the Med Center Mazda , and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They cl and I couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff was professional, efficient, and courteous. They clearly explained my options, helped me choose the right tire for my vehicle, and completed the replacement of my flat tire quickly without compromising on quality. The waiting area was clean and comfortable, and they kept me updated throughout the process. What stood out most was their attention to detail and customer care — they even checked my alignment and provided tips for tire maintenance going forward. If you’re looking for trustworthy service and a team that truly knows Mazda vehicles, I highly recommend the Mazda Center. I’ll definitely be coming back for future service needs! More
by IRINALIUSA
Employees Worked With
Other Employees :
Rubin Lapidus - Thank you for your unwavering support and help!!!
October 08, 2025
Wonderful customer service, respectful, kind, and professional. Supports customers and works hard to resolve all problems. Love them! professional. Supports customers and works hard to resolve all problems. Love them! More
by PAMBHUNTER
October 08, 2025
Long-time customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. Always receive excellent service from the dealership. Happy to be a Med Center Mazda customer. More
by derek.penton
Employees Worked With
October 06, 2025
The wait wasn’t terribly long. Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Che Appreciate the technician’s video recap of services performed/needed. Gerald was phenomenal! The best experience yet! Very helpful and courteous. Checkout was a breeze. Very friendly personnel. The sales staff however (unrelated to my visit) were not friendly or courteous at all. Not even a “good morning” or “may I help you?” It’s doubtful I would purchase a vehicle from this dealership when I’m in the market to do so. More
by stanhop27
October 03, 2025
Everything went well. Dropped off the car and came back a little later once it was done. The service technician, Liam ,did an excellent job on the video and is the main re Dropped off the car and came back a little later once it was done. The service technician, Liam ,did an excellent job on the video and is the main reason for my 5 star review. My husband was especially impressed by him and said 'that's how every video should be from here on out'. More
by Destin Stephens
