Mears Mazda Volvo

Have been shopping for a used car for a while. Salesman was very patient with me as I test drove several cars before finding the perfect one. They were friendly and professional to my face. It was an easy was very patient with me as I test drove several cars before finding the perfect one. They were friendly and professional to my face. It was an easy process for the financing. I would have given them a 5 out of 5, however, there were promises made and not kept. I've contacted Mears several times about the issue, but have been given the runaround. More

Long distance purchase made easy I shopped around online and found the car I wanted for the price I wanted. They emailed me a Carfax report upon request, answered all my questions, a I shopped around online and found the car I wanted for the price I wanted. They emailed me a Carfax report upon request, answered all my questions, and there was zero pressure. I filled out an online credit application and the numbers they came back with were better than my bank was offering. We agreed to terms via email and they sent me an out-the-door quote sheet. My wife and I got on a plane with 6 passengers during the CoronaVirus scare. We flew from Kansas City to Lubbock and we’re picked up by the dealership. The paperwork was ready, the numbers were all as discussed with no surprises. We verified the 2017 Hyundai Azera Limited was in good shape, signed everything, and were on the road early for our 10 hour drive back to KC. Thank you Ken, Kiefer, and Jason for making this long distance, sight unseen, good faith purchase as painless as possible. More

Was lied to Employees need to learn what a lie is. Was told the car was ready and they delivered at night ,The lady was excited about the car so she didn’t check Employees need to learn what a lie is. Was told the car was ready and they delivered at night ,The lady was excited about the car so she didn’t check to see if all the things were fixed before signed papers and the only thing that was fixed was ding in side of car.The rest of the things were not fixed.Dings in windshield were still there and interior still had stains,Spare was low,tires were not rotated.I was told it was all fixed More

Great customer service! Bobby went above and beyond to Great customer service! Bobby went above and beyond to meet our needs. Paperwork was quick and efficient, yet still thorough. Definitely sending fr Great customer service! Bobby went above and beyond to meet our needs. Paperwork was quick and efficient, yet still thorough. Definitely sending friends his way! More

Till this day have not fixed what was promised. Rating is due to poor performance. Till this day have not fixed what was promised. Will never go back to Mears to buy a vehicle. Rating is due to poor performance. Till this day have not fixed what was promised. Will never go back to Mears to buy a vehicle. More

Great friendly service I was trying not to get my hopes up since I've been turned down at other dealerships, but they're awesome and made it happen for me! I'll definitely b I was trying not to get my hopes up since I've been turned down at other dealerships, but they're awesome and made it happen for me! I'll definitely be doing more business with them in the future. More

Great setvice Service staff is all really friendly and professional I’ve been coming here for years for my service. Stayed on estimate, delivered on time, and fair Service staff is all really friendly and professional I’ve been coming here for years for my service. Stayed on estimate, delivered on time, and fair price. What more could i ask for? More

Very helpful Jaime was a good sales person. Ben really was nice on the offing and knew we were in a hurry and helped us out. Kiefer was very nice and explained t Jaime was a good sales person. Ben really was nice on the offing and knew we were in a hurry and helped us out. Kiefer was very nice and explained thing well to us. More

Great Customer Service Very welcoming - patiently listening and trying to understand customer concerns. They also make sure that the service they provide is what the custome Very welcoming - patiently listening and trying to understand customer concerns. They also make sure that the service they provide is what the customer is looking for. Great service in a short time. More

All was wonderful! It was Everything that I expected and more! Great service. Great customer service. All in a timely manner. I even got a car wash! I love Mears. It was Everything that I expected and more! Great service. Great customer service. All in a timely manner. I even got a car wash! I love Mears. More