Back

Mears Mazda Volvo

Lubbock, TX

3.0
497 Reviews

6027 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 497 reviews

November 06, 2017

Zoom-Zoom Very Efficient We call before going to the dealership. Jeff Mayo answered every question we had. He was there to greet us. I could not decide which car I wanted. He More

by OLGA CASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
Nov 28, 2017 -

Mears Mazda Volvo responded

We are so happy to be able to have earned your business and provide you with a great buying experience. Jeff takes a lot of pride in his customer service and always make sure he is there for you before, during, and after the sale. Thank you for your business and we look forward to seeing you in service and for car washes. Best Regards, Beau Finley Sales Manager

October 31, 2017

Extremely Knowledgeable! Jeff Mayo is the salesman that assisted us with the purchase of my new Volvo. He knew every detail about the vehicle, was patient with me and very tho More

by Tracyautry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
October 28, 2017

Great experience Every dealership I went to was high priced and Ron helped me get in a vehicle fast and for a really great deal. I would recommend my family/friends to More

by Victoria DeLuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Diaz
October 25, 2017

The best experience ever These guys were awesome I called asked for sales they transferred me to Jeff i told him what car I wanted .He had it parked and washed and ready for More

by amontoya970
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BEAU FINLEY, JEFF MAYO
October 24, 2017

2018 Mazda CX-9 I want to express my overall happiness with all the staff at Mears Mazda Volvo! I was looking to trade in my Volvo XC90 and Jeff Mayo called me and le More

by Susan S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Finley , BEAU FINLEY, JEFF MAYO, ALANDO MASON
October 18, 2017

Awesome Experience Staff were very attentive and paid a lot of attention to the details of making sure we got the right car at the right price. We were very impressed w More

by Martinez, Elsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BEAU FINLEY, JEFF MAYO, Joe Wood
October 13, 2017

Don't value customers Sales manager is rude and does not value customers. On top of rudeness, they couldn't even be bothered to wash the brand new car I bought before I too More

by Dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon
Nov 07, 2017 -

Mears Mazda Volvo responded

We are very sorry to hear that you were disappointed with your service you received. Here at Mears we do pride ourselves on customer service and make it out priority to make sure our customers are happy. We did feel like in this particular deal we did go over and beyond to help you with your vehicle purchase and to right the wrongs you were having with you previous vehicle purchase. This sale was as difficult for us and it was for you as a purchase, we do appreciate your business and we do hope that we can accommodate you again in the future and also hope that you can still find our store to be a potential buying spot for you, your family, and friends. Hope you enjoy your Volvo and we look forward to seeing you in our service department. Sincerely , Beau Finley Sales Manager

October 10, 2017

Treated excellently as a valued customer. I've been a customer for 34 years and this experience was the best!! No pressure; all questions answered clearly and directly. Respectful of me. More

by Abby's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mears, BEAU FINLEY, JEFF MAYO, Nita Bayliss
September 09, 2017

Excellent Car Purchase Jeff Mayo showed us the XC90. He was very knowledgeable about all the features and how they worked. He was very professional and made all the features More

by Judy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
September 09, 2017

Easy to deal with & Everyone was as friendly as could be!! Jeff Mayo was able to get the deal done! When not even I thought it could be done!! Jeff isn't your regular car salesman. Not once did he lead me on. More

by T.Dickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF MAYO
...
43
...