Mears Mazda Volvo
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 497 reviews
Very easy and pleasant experience. The salesman I had was really upfront an to the point which I liked. Both walked away feeling like we each got a deal. The salesman I had was really upfront an to the point which I liked. Both walked away feeling like we each got a deal. More
Dieter Brannon did an awesome job taking care of us with our new car. I appreciate his customer service & the time he took to take care of us! our new car. I appreciate his customer service & the time he took to take care of us! More
Dieter Brannon said hi and asked if I had been helped as he came into the showroom and was walking by. So he got the sale. Both he and Taylor Bell were very cool! he came into the showroom and was walking by. So he got the sale. Both he and Taylor Bell were very cool! More
These people, are fantastic. (Warning this is going to get long winded) I have trust issues to begin with, add car sales into it and, you know how it is, but this place earned my trust. That is no small f get long winded) I have trust issues to begin with, add car sales into it and, you know how it is, but this place earned my trust. That is no small feat. My husband and I went by so I could try out one of the cars on my rather substantial list of vehicles I was considering. Christian Palutis came out to meet us and wasn't the typical pushy sales person. He grabbed the keys for the 2019 Porsche Macan, which by the way was amazing to drive. On that test drive he got to know me and what I was looking for and some of the SUVs I had on my list and told me he had a surprise...the next text drive added a car I never would have considered, but was the most fun I had ever had on a test drive in my life. I think its was the least fun my husband had ever had. Then drove one of the Volvo XC90s. It was amazing! The comfort, convenience, power, performance, but there where still a few on my list I needed to take care of and it was getting close to time for them to close and didn't want to keep bugging them. That's when we met Jeremy Albo. My first thought was, "great, here's the manager and the pushy sales", man was I wrong. We all talked and discovered that they actually had the other 3 cars on my list. Alfa Romeo Stelvio, Jaguar F-Pace, Porsche Cayenne. The point of all of this, their selection cannot be beaten. Their customer service is absolutely astonishing. They wanted me to make a well informed decision and didn't rush or push me into any vehicle. They even gave me a fair price for my trade! Honesty and integrity at a dealership, who knew, right?! Christian and Jeremy, (and of course whomever is bringing in that selection of vehicles) have made me a Mears customer for life and I will definitely recommend friends, family and anyone who will listen, go visit them for their next vehicle! (When you do a good job you get more work!!) More
Deiter Brannon was wonderful through the whole process. With people like him, Mears will definitely get my business again. Thank you Deiter for all your help. With people like him, Mears will definitely get my business again. Thank you Deiter for all your help. More
Hands down the best experience I have ever had buying a car!! I worked with Zenia. She was extremely professional, knowledgeable, and respectful. I was given a very competitive price and therefore bought car!! I worked with Zenia. She was extremely professional, knowledgeable, and respectful. I was given a very competitive price and therefore bought a new car from another state over the phone. Zenia even met me halfway to deliver it to me. Everything went better than expected. I will definitely be buying my next car from her as well. More
They were very easy to work with. I received a generous trade-in value and drove away in the vehicle I was wanting. This is my second purchase from them in three years. I look forward to my third. Thank yo trade-in value and drove away in the vehicle I was wanting. This is my second purchase from them in three years. I look forward to my third. Thank you for your help. More
Deiter is a true professional. My wife and I were very blessed to work with him on our recent car purchase. He's honest, friendly and his knowledge of their inventory was truly amazing. He delivered on ab blessed to work with him on our recent car purchase. He's honest, friendly and his knowledge of their inventory was truly amazing. He delivered on absolutely everything he promised and held our hand throughout the entire deal. He even followed up a few weeks after the sell was made to make sure we were enjoying the vehicle. It's the best experience we've ever had purchasing a vehicle. If you're looking for a friend in the car business Deiter is your guy. I would recommend him to my friends, family and clients without hesitation. Thank you Deiter and thank you Mears. You've earned our business for life. - The Lloyd's More