Mears Mazda Volvo
Lubbock, TX
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Mazda 3 service Joe & his stafff are very professional & helpful They made an appointment for me & finished the work in a timely manner. They also dropped me off & p Joe & his stafff are very professional & helpful They made an appointment for me & finished the work in a timely manner. They also dropped me off & picked me up when they were finished. More
Rapid!! Dropped my car off for appointment to get rear pads. They called me about 2 hrs later saying I was done! These people will do you right 👍 Dropped my car off for appointment to get rear pads. They called me about 2 hrs later saying I was done! These people will do you right 👍 More
EFFICIENT SERVICE WHEN WE PURCHASED OUR 2018 XC90, WE WERE TOLD TO EXPECT VERY EFFICIENT AND PERSONAL SERVICE. WE HAD A MINOR PROBLEM WITH A RATTLE IN THE HEADLINER. TH WHEN WE PURCHASED OUR 2018 XC90, WE WERE TOLD TO EXPECT VERY EFFICIENT AND PERSONAL SERVICE. WE HAD A MINOR PROBLEM WITH A RATTLE IN THE HEADLINER. THE PROBLEM WAS DIAGNOSED AND VOLVO HAD A FIX FOR IT. WE SCHEDULED A REPAIR DATE AND ASK THAT A LONER CAR BE AVAILABLE—IT WAS! REPAIR IS SATISFACTORY... WHAT MAKES THIS IMPORTANT TO US IS THAT WE LIVE 115 MILES AWAY!!!! More
Thorough and professional First contacted service desk as to issue I was having,service dept told me exactly what was wrong and scheduled me first next day, then resolved issue First contacted service desk as to issue I was having,service dept told me exactly what was wrong and scheduled me first next day, then resolved issue and all was perfect, their dealership is and has always been first rate. More
Routine maintenance I always have great service there except this time. Joe Woods who usually takes care of me is not there and it was anew young man, and he is not as at I always have great service there except this time. Joe Woods who usually takes care of me is not there and it was anew young man, and he is not as attentive to details as the previous people. For example, he didn’t even offer a ride home while I’m waiting for my vehicle, nor my car reminder for the next maintenance is reset. I had to come back again for them to reset it. He is not friendly and it seems he wants his costumer to do his job. Overall experience is I could have gotten my maintenance done in another place and paid a lot cheaper price and probably gotten a lot better service More
Recall/service visit Wyatt was excellent with customer service, and extremely efficient when multiple customers backed up the service line. Very professional, friendly, an Wyatt was excellent with customer service, and extremely efficient when multiple customers backed up the service line. Very professional, friendly, and answered all my questions in a way I could comprehend. More
Oil leak Wyatt was very professional courteous , but honest about letting me know that my oil leak was from an off brand plug that had been replaced by someone Wyatt was very professional courteous , but honest about letting me know that my oil leak was from an off brand plug that had been replaced by someone else/business that didn’t fit. Mazda dealership Replaced & fixed quickly. I expected to leave my vehicle for at least a day or two since I dropped by unexpected, they called in about 90 minutes to report that the vehicle is ready to be picked up. very low reasonable cost. I won’t let anyone else change my oil or touch my Mazda after this, other than Mears Mazda. Thank you, Anna Lisa Lee :-) More
Great experience Very helpful and worked fast to find me a vehicle. They even delivered the vehicle to me 3 hours away. I am very pleased with the service was given. Very helpful and worked fast to find me a vehicle. They even delivered the vehicle to me 3 hours away. I am very pleased with the service was given. More
Best buy ever. It was my first time buying a car and they made it as simple and easy as possible. Definitely will return for my next buy :) It was my first time buying a car and they made it as simple and easy as possible. Definitely will return for my next buy :) More
2019 VOLVO XC90 Cameron, jeremy & the rest of their crew their at Mears were just awesome to deal with !!! They made our decision on buying our new 2019 Volvo XC90 a Cameron, jeremy & the rest of their crew their at Mears were just awesome to deal with !!! They made our decision on buying our new 2019 Volvo XC90 an easy one!! Hands down the best in this area!!! Highly recommend these guys!!! :) More