Mears Mazda Volvo

The taillight tango So my Jeep alerted me that my backup light and my blinker was out. My husband took the the taillight apart and with a little finagling was able to ma So my Jeep alerted me that my backup light and my blinker was out. My husband took the the taillight apart and with a little finagling was able to make some of the bulbs come on. Upon assessment of the connectors they appeared to have a ground short as indicated by arcing on the ground prong. He left it unconnected to prevent further damage until I could take in to service center. I arrived for appointment and explained what my husband had already assessed. So the technician took my vehicle to the back to be looked at and since I have an extended warranty I guess they were seeing if a replacement was covered. While I only had to wait an hour which was nice I basically ended paying 69.27 for something that was not correct and they may have made the problem worse by reconnecting every and leaving because now we can’t get it to work at all. All I asked for was for them to tell me if this would be covered under warranty so they charged me 70$ to tell me that it wasn’t. Also they could have checked with Jeep to see if it is covered under that warranty More

Great experience! All work was done promptly. Every step of the way I was informed and everyone was very courteous and knowledgeable. Thank you Jesus! Thank you. All work was done promptly. Every step of the way I was informed and everyone was very courteous and knowledgeable. Thank you Jesus! Thank you. More

Amazing as always! Every time I ever need anyone the service staff is always amazing! That get me in as soon as they can every time. Which is usually that day or the nex Every time I ever need anyone the service staff is always amazing! That get me in as soon as they can every time. Which is usually that day or the next. The staff are always super friendly and check if I need anything. Just love going and dealing them. More

Volvo Lubbock Good experience. Issue was explained clearly and pricing. Good communication with Jesse thru the entire process. Good driver for the shuttle service. Good experience. Issue was explained clearly and pricing. Good communication with Jesse thru the entire process. Good driver for the shuttle service. He was friendly and a safe driver. More

The guys are nice but y’all didnt solve the problema I brought my car in cause it wouldn’t start and the electronic would come on. They told me it was the battery and wanted to send it off to be tested. I brought my car in cause it wouldn’t start and the electronic would come on. They told me it was the battery and wanted to send it off to be tested. I didn’t think it was the battery and got to pay $69 to be told I was right. For whatever reason the car is starting now but I still don’t know what happened and I feel like I paid a good amount of money to be told something I already knew. I can’t say as I would recommend y’all at this point. For normal maintenance y’all are great but this is the second time I’ve had something weird happen and y’all couldnt figure it out. Last tome I drove to Austin and Mazda south figured it out right away and fixed it. So now I have to decide if I’m gonna wait and see if my car is just gonna not start again randomly or drive 6 hours in bad weather to go to a dealership that I know figures stuff out on the first try. I don’t really remember the name of the guys I talked to but they are always polite More

Adequately done. I really miss Bobby Franco and especially Nita Bayliss. They treated me like a friend, knew my name, and explained things to me well. The new kid tr I really miss Bobby Franco and especially Nita Bayliss. They treated me like a friend, knew my name, and explained things to me well. The new kid tried but needs a little more confidence. More

Warranty service for V60 Volvo The service department has always performed up to the level you look for and deserve for a Volvo. I have had all my Volvo's worked on by Mears for th The service department has always performed up to the level you look for and deserve for a Volvo. I have had all my Volvo's worked on by Mears for the past 20 plus years. More

Excellent personalized service! Jeremy has been awesome! He has made our whole experience feel very personalized and worry free. Send texts anytime, email or phone calls....he has Jeremy has been awesome! He has made our whole experience feel very personalized and worry free. Send texts anytime, email or phone calls....he has always been accessible. We are doing the oversees delivery of our new Volvo XC40 and he has made the whole process easy and most of all fun. Who can honestly say that their last car buying experience was fun? I can. Thanks Jeremy! More

It was love at first sight❤️ I had been looking for a used Audi suv, about 3 years old. We had driven out to the dealership the week before, but didn’t seem to see anything that f I had been looking for a used Audi suv, about 3 years old. We had driven out to the dealership the week before, but didn’t seem to see anything that fit my needs. Then, one early morning, I was relaxing in my chair and I refreshed the Mears used inventory. Right away, my car appeared on the screen. I inquired immediately, and was promptly answered by a text message. 30 minutes later, I was driving my car and just had that feeling that this was my car. They let me take it to show my parents and my husband. I came back and Jeremy immediately put me at ease. They worked with me, my budget, and terms. It was sooooo easy!! No pushing, no rushing. No “used car salesman” lingo and b.s.! It was an awesome, smooth and easy transaction. I would definitely recommend to all my friends. These folks made quite an impression! Love them! More

Very knowledgeable salespeople All salespeople were very polite, knowledgeable, explained everything after we bought the new car,finance manager was awesome ,he explained every thi All salespeople were very polite, knowledgeable, explained everything after we bought the new car,finance manager was awesome ,he explained every thing. Would recommend this dealership to anyone who wants to purchase a Vehicle More