Mears Mazda Volvo

Oil change The staff was friendly and very helpful. The service was fast with oil change. I would highly recommend Mears Mazda for any time of service. The staff was friendly and very helpful. The service was fast with oil change. I would highly recommend Mears Mazda for any time of service. More

Service department chose $ over our safety We asked for tire rotation and alignment. Upon inspecting our tires it was determined we needed new tires, one tire had a sidewall patch that was a sa We asked for tire rotation and alignment. Upon inspecting our tires it was determined we needed new tires, one tire had a sidewall patch that was a safety issue. We asked if they could price match and they refused. They did not align or rotate our tires, which would have been more safe. Because we were not going to buy tires there, they did nothing. More

Kind & personable staff. Not pushy like you find some places Tristan was a great salesman, not pushy like I have encountered at other dealerships. And Jeremy made the paperwork seem easy to understand and was gr Tristan was a great salesman, not pushy like I have encountered at other dealerships. And Jeremy made the paperwork seem easy to understand and was great at conversation. More

20K service Volvo XC60 T8 Did my 20K service and took care of a few issues I was having while they had it. Very happy with my Volvo and the service I received from Mears. Did my 20K service and took care of a few issues I was having while they had it. Very happy with my Volvo and the service I received from Mears. More

Oil change Took my mazda CX 5 in for an oil change. Did not have to wait too long for them to complete the service. I did make an appt. The waiting rooms are nic Took my mazda CX 5 in for an oil change. Did not have to wait too long for them to complete the service. I did make an appt. The waiting rooms are nice. The women's bathrooms could use some hooks to hang your purse. They did forget to put a sticker on which shows when I need an oil change. They forgot to do this as well the time before but I noticed it that time before I left. It's a reminder I need. The new service people were friendly and helpful and it was nice being called by my name instead of sweetie as has happened before. One other negative is that the oil change I had before this last one, I changed my oil filter the day before bringing it in for an oil change. They recommended a new filter. Really?! Over all the oil change services have been efficient and I will continue to have my vehicle serviced there. More

Still waiting on items owed Great service, prompt, easy to work with, however I’m still waiting on my extra key and the speakers in the rear. Both are items still owed on the pap Great service, prompt, easy to work with, however I’m still waiting on my extra key and the speakers in the rear. Both are items still owed on the paperwork, but I can’t seem to reach my salesman anymore More

Please the customer I had a 3 appointment, when I get there Jesse tells be my car will be ready at 5. I should have been notified if they were running late. I had a 3 appointment, when I get there Jesse tells be my car will be ready at 5. I should have been notified if they were running late. More

Great service experience! Knowledgeable staff, show great concern, and personable. Very easy to work with, and I appreciate their honesty about repairs and ordering the upkeep Knowledgeable staff, show great concern, and personable. Very easy to work with, and I appreciate their honesty about repairs and ordering the upkeep based upon safety and longevity. Great team! More

Everything was great. Great customer service went above and Great customer services. Above and beyond. Went the extra mile. They got me out quickly but made sure everything was done to my satisfaction. Will alw Great customer services. Above and beyond. Went the extra mile. They got me out quickly but made sure everything was done to my satisfaction. Will always return to mazda More

Love My Lincoln MKZ The overall experience was good. I was very hesitant on purchasing another vehicle, since I just purchased one six months ago. However the car was exa The overall experience was good. I was very hesitant on purchasing another vehicle, since I just purchased one six months ago. However the car was exactly what I was looking for and it was practically brand new. I spoke to several representatives and they made the process smooth. They had the paperwork started when I arrived from eating lunch. Everything was explained fully. They were super friendly and the atmosphere had an amazing vibe. Only thing I am disappointed about is, I was promised another key and then I was simply told it was not going to happen. So now I am having to come out of pocket for a key because they did not keep their word. More