Mears Mazda Volvo

Still waiting on items owed Great service, prompt, easy to work with, however I’m still waiting on my extra key and the speakers in the rear. Both are items still owed on the pap Great service, prompt, easy to work with, however I’m still waiting on my extra key and the speakers in the rear. Both are items still owed on the paperwork, but I can’t seem to reach my salesman anymore More

Please the customer I had a 3 appointment, when I get there Jesse tells be my car will be ready at 5. I should have been notified if they were running late. I had a 3 appointment, when I get there Jesse tells be my car will be ready at 5. I should have been notified if they were running late. More

Great service experience! Knowledgeable staff, show great concern, and personable. Very easy to work with, and I appreciate their honesty about repairs and ordering the upkeep Knowledgeable staff, show great concern, and personable. Very easy to work with, and I appreciate their honesty about repairs and ordering the upkeep based upon safety and longevity. Great team! More

Everything was great. Great customer service went above and Great customer services. Above and beyond. Went the extra mile. They got me out quickly but made sure everything was done to my satisfaction. Will alw Great customer services. Above and beyond. Went the extra mile. They got me out quickly but made sure everything was done to my satisfaction. Will always return to mazda More

Love My Lincoln MKZ The overall experience was good. I was very hesitant on purchasing another vehicle, since I just purchased one six months ago. However the car was exa The overall experience was good. I was very hesitant on purchasing another vehicle, since I just purchased one six months ago. However the car was exactly what I was looking for and it was practically brand new. I spoke to several representatives and they made the process smooth. They had the paperwork started when I arrived from eating lunch. Everything was explained fully. They were super friendly and the atmosphere had an amazing vibe. Only thing I am disappointed about is, I was promised another key and then I was simply told it was not going to happen. So now I am having to come out of pocket for a key because they did not keep their word. More

Courteous Jesse moreno was very courteous and got all the service issues resolved on a timely manner. Car wash was a plus. Service department is definitely im Jesse moreno was very courteous and got all the service issues resolved on a timely manner. Car wash was a plus. Service department is definitely improved. More

extremely happy The experience with Meers was amazing we wasn’t pressured into looking at something we didn’t want we test drove all the ones we were interested in af The experience with Meers was amazing we wasn’t pressured into looking at something we didn’t want we test drove all the ones we were interested in after we chose the one they made it as quick and easy as possible and I appreciate that thank you great car we love it. More

Service work Very efficient, nice staff, accommodated me Greeted me at the car door! Always nice to come in for xx up service, oil and tire change Very efficient, nice staff, accommodated me Greeted me at the car door! Always nice to come in for xx up service, oil and tire change More

perfect experience This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled This was the best car buying experience that i have ever had, my salesman David fully explained every detail of my new car. The Finance people handled the transaction in a speedy and proffesional manner. the Managers were very Proffesional and attentive to me It was a pleasure doing business with Mears. More

Couldn’t have cared less about customer Although very courteous, nice and easy to work with over the phone, everyone was very distant and uninvolved in person. I felt like I was at a complet Although very courteous, nice and easy to work with over the phone, everyone was very distant and uninvolved in person. I felt like I was at a completely different business. Most employees looked at me like they wondered what I was doing there. I saw no other customers but several well-dressed (salesmen?) men walking back and forth with a demeanor of ‘great importance’. Nobody spoke - maybe because I was in the “service” waiting area and not worth their time? Hmmm. I have a 2018 Volvo. Also, I guess they offer an exterior ‘wash’ with the service. That was a joke. Floorboards were not vacuumed and the back of the vehicle (XC90) was filthy from the overhang of the “spoiler” (?) over the rear window. As a Volvo dealership, you would think they would be aware that the area needs to be checked. I won’t be back. I’d rather drive to another Volvo dealership where they treat existing customers with courtesy and basic respect for service of any kind. I only rate the price as 5 stars because it was free standard service. More