
Mears Mazda Volvo
Lubbock, TX
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Rude, & ran credit without permission! The moment price was discussed everything went downhill, their entire demeanor changed & they became blatantly rude. Did nothing to help. Car still th The moment price was discussed everything went downhill, their entire demeanor changed & they became blatantly rude. Did nothing to help. Car still there 170days later! More
Amazing Mark our salesman was helpful and friendly. Everyone was amazing. I got everything thing I wanted and wasn’t there all day. Thank you for your help an Mark our salesman was helpful and friendly. Everyone was amazing. I got everything thing I wanted and wasn’t there all day. Thank you for your help and service. More
Had a big job lined up for them... they did great! They replaced a motor for me. It was a big job and had a lot going on, and they replaced it in a timely manner and did a fantastic job on it. I have They replaced a motor for me. It was a big job and had a lot going on, and they replaced it in a timely manner and did a fantastic job on it. I have a few mods on my car and they re-installed them with no trouble at all. Great experience! More
Very nice !!! Everyone was helpful and nice they got my car ready on time if i had a question they were more then happy to send me with the right people if they !!! Everyone was helpful and nice they got my car ready on time if i had a question they were more then happy to send me with the right people if they dint have the answer More
Loose fog light; Headlight adjustment Service team was excellent! One of the reasons I continue to buy from Mears and also why I would encourage others to consider them for a quality new c Service team was excellent! One of the reasons I continue to buy from Mears and also why I would encourage others to consider them for a quality new car purchase. We love our Volvo. More
Regular maintinence service. Sensitive to time, so work was completed as promised. The service people were friendly. It was rady to schedule the appointment on the phone, and th Sensitive to time, so work was completed as promised. The service people were friendly. It was rady to schedule the appointment on the phone, and they were expecting me. More
Great service Friendly Staff Phenomenal dealership from the top to the bottom... not enough words on this page to describe such a great experience! I will definitely recommend eve Phenomenal dealership from the top to the bottom... not enough words on this page to describe such a great experience! I will definitely recommend every person I know! More
Thank you I’ve had my XC90 for almost 7 years. I’ve had all the regular service and all repairs and maintenance in your service department. Everyone is always f I’ve had my XC90 for almost 7 years. I’ve had all the regular service and all repairs and maintenance in your service department. Everyone is always friendly and professional More
Good experience I liked how accommodating the staff were and I did not feel "pressured" to buy a car. The management gave me a really good deal for the car I bought. I liked how accommodating the staff were and I did not feel "pressured" to buy a car. The management gave me a really good deal for the car I bought. Overall, a good experience with this dealership. More
Comedy of Errors Our 2013 XC60 indicated service was needed. Our car has 42,000 miles. We received a post card that indicated we had 100,000 miles. We took the car in Our 2013 XC60 indicated service was needed. Our car has 42,000 miles. We received a post card that indicated we had 100,000 miles. We took the car in due to computer message and the service department changed the oil that had been changed 10 days earlier. Said my air filter and cabin filter was good. All for $101. Glad they checked the oil and filter prior to performing the service or didn’t bother to call me. This the 1 star rating. More