Mears Mazda Volvo
Lubbock, TX
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Good, overall Had the CX-5 in for 30k service. Work was done quickly. I dealt with Andrew, who was friendly and helpful. I took off a star because a warranty prob Had the CX-5 in for 30k service. Work was done quickly. I dealt with Andrew, who was friendly and helpful. I took off a star because a warranty problem that was identified won't be fixed for 2 weeks, even though they have the part on hand (due to more pressing recall issues on other models, according to them). This normally wouldn't but me, but I'm planning on trading this vehicle in sometime in the next few weeks, so this is a pain that I have to wait on. More
Work hard to get it right I had my Volvo in for electrical issues under warranty. Jason and crew were in touch with Volvo and tried several things to get it fixed. Finally, the I had my Volvo in for electrical issues under warranty. Jason and crew were in touch with Volvo and tried several things to get it fixed. Finally, they persuaded Volvo and replaced our batteries which fixed the issues. I’m very thankful to have a great Volvo dealer with excellent service in Lubbock. More
Prompt. These guys don't b.s. Everything was basically set up when we pulled in the parking lot. We took the car for a test drive and 30minutes later, I'm driving a new jeep. Inst Everything was basically set up when we pulled in the parking lot. We took the car for a test drive and 30minutes later, I'm driving a new jeep. Instead of beating around the bush on what the payments would be, they were upfront with everything. More
Bellissima(Beautiful) Humble Beginnings My experience was wonderful and beautiful. Two outstanding men David and Jason with exceptional customer service skills took the time to come out on t My experience was wonderful and beautiful. Two outstanding men David and Jason with exceptional customer service skills took the time to come out on there day off and sell me a car. I love these guys I added them to my Christmas card list. If you need a vehicle and you are on a budget come see them at Mears Mazda and Volvo. More
Excellent Mears Mazda Volvo is the best car delearship that I have been to they have the best cars and the best people and make the best deals. This dealership Mears Mazda Volvo is the best car delearship that I have been to they have the best cars and the best people and make the best deals. This dealership has earned me and my family’s business for a lifetime. More
Rude, & ran credit without permission! The moment price was discussed everything went downhill, their entire demeanor changed & they became blatantly rude. Did nothing to help. Car still th The moment price was discussed everything went downhill, their entire demeanor changed & they became blatantly rude. Did nothing to help. Car still there 170days later! More
Amazing Mark our salesman was helpful and friendly. Everyone was amazing. I got everything thing I wanted and wasn’t there all day. Thank you for your help an Mark our salesman was helpful and friendly. Everyone was amazing. I got everything thing I wanted and wasn’t there all day. Thank you for your help and service. More
Very nice !!! Everyone was helpful and nice they got my car ready on time if i had a question they were more then happy to send me with the right people if they !!! Everyone was helpful and nice they got my car ready on time if i had a question they were more then happy to send me with the right people if they dint have the answer More
Had a big job lined up for them... they did great! They replaced a motor for me. It was a big job and had a lot going on, and they replaced it in a timely manner and did a fantastic job on it. I have They replaced a motor for me. It was a big job and had a lot going on, and they replaced it in a timely manner and did a fantastic job on it. I have a few mods on my car and they re-installed them with no trouble at all. Great experience! More
Loose fog light; Headlight adjustment Service team was excellent! One of the reasons I continue to buy from Mears and also why I would encourage others to consider them for a quality new c Service team was excellent! One of the reasons I continue to buy from Mears and also why I would encourage others to consider them for a quality new car purchase. We love our Volvo. More