Mears Mazda Volvo
Lubbock, TX
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Car buying Quick and very easy to deal with. I told them where I needed to be on a vehicle. They came back with no problems. Very easy and I'm thankful for tha Quick and very easy to deal with. I told them where I needed to be on a vehicle. They came back with no problems. Very easy and I'm thankful for that. More
Terrible rude lazy service dept Service dept was rude and lazy wife took bmw to get oil changed when she got their no one greeted her and acted like she wasnt there then after she fi Service dept was rude and lazy wife took bmw to get oil changed when she got their no one greeted her and acted like she wasnt there then after she finally got her oil changed the engine light was on and she asked the service people about it and all they said is they didnt see it so there is nothing they can do. Wouldnt even get off there lazy xxx to go see what she was talking about. So she was fed up and just left wont be back to this place again just terrible people More
Great dealership I love how they go out of there way to help you out. I never thought I would get approve and I did and my experience was awesome they answer all my qu I love how they go out of there way to help you out. I never thought I would get approve and I did and my experience was awesome they answer all my question that I had. More
Awesome service!!! Awesome customer service!! Wouldn’t buy or take my car anywhere except to Mears Mazda!! Even when I call to make an appointment everyone is so friend Awesome customer service!! Wouldn’t buy or take my car anywhere except to Mears Mazda!! Even when I call to make an appointment everyone is so friendly and helpful!! Never disappointed!! I was also very impressed that they had a driver to take me to drop my boys off while my car was being worked on. Jalen was an excellent driver!! More
Best car buying experience ever! In and out with s new SUV within 2 hours! First time ever that i wasn’t sitting st the dealership negotiating for the biggest part of a day. The man In and out with s new SUV within 2 hours! First time ever that i wasn’t sitting st the dealership negotiating for the biggest part of a day. The management and salesman were efficient, knowledgeable and pleasant to work with. I highly recommend Mears Mazda Volvo. More
Respectful service Great with working with first time buyer. Handled co signer with respect and courtesy. Came to home to obtain signature of the co sign person. Great with working with first time buyer. Handled co signer with respect and courtesy. Came to home to obtain signature of the co sign person. More
Fastest Purchase Once I decided on which vehicle I wanted it took less than an hour to qualify for my loan, sign all the documents and drive off in my new car! Everyon Once I decided on which vehicle I wanted it took less than an hour to qualify for my loan, sign all the documents and drive off in my new car! Everyone was very professional. The sales representative even took the time to help me with the high tech stuff that I couldn't figure out. I'm also looking forward to the free car washes! More
Disjointed and incomplete I took my car in for an oil change and tune up, ended up having the serpentine belt replaced. That cause the power steering pump to go out, and it was I took my car in for an oil change and tune up, ended up having the serpentine belt replaced. That cause the power steering pump to go out, and it was making a terrible noise when I first picked up the car. How it was marked “complete” I don’t know. When the power steering pump came in, the parts department called me and asked me to call the service department and let them know it was in. Yes, I had to be the communication link between the two departments. My car still has a whine, but I will most likely take it elsewhere to be repaired. Unless my car has a Volvo-specific issue that no one else can solve, I won’t be back. More
Purchased used Jeep Mears was great! Went in to look at a Jeep, and they took care of everything!! Ken did an amazing job and had lots of experience with Jeeps. I couldn’ Mears was great! Went in to look at a Jeep, and they took care of everything!! Ken did an amazing job and had lots of experience with Jeeps. I couldn’t be more happy. More
Super Folks- Great Experience Terrific from the beginning to end. Very friendly & helpful. Jeremy & Kaleb went beyond the norm to get it done! Looked for the vehicle we wanted se Terrific from the beginning to end. Very friendly & helpful. Jeremy & Kaleb went beyond the norm to get it done! Looked for the vehicle we wanted several places- not only did Mears have exactly what we wanted car wise- Jeremy worked hard getting financing & paperwork completed in our time frame- even offering to stay after hours to accommodate our schedules if needed. Definitely a dealership we will consider again! More