Mears Mazda Volvo
Lubbock, TX
Filter Reviews by Keyword
By Type
Showing 497 reviews
Very good experience. I want to start off by saying I hate car shopping. In my list of favorite things to do it ranks right after having a root canal. The staff at Mears ma I want to start off by saying I hate car shopping. In my list of favorite things to do it ranks right after having a root canal. The staff at Mears made it as painless as possible. When there was error on the interest rate Mears honored what they said and never even asked for us to make up the difference. I would gladly deal with them in the future. More
really great! Very friendly and we’re able to help me out and worked with me! Couldn’t have gone anywhere better! Very satisfied no complaints at all Very friendly and we’re able to help me out and worked with me! Couldn’t have gone anywhere better! Very satisfied no complaints at all More
Over priced I needed a battery, wipers, new brake pads and rotors, and my tires rotated. I was charged $1670.35 for this. Multiple people have told me that are me I needed a battery, wipers, new brake pads and rotors, and my tires rotated. I was charged $1670.35 for this. Multiple people have told me that are mechanics have told me I was over charged. Guy was friendly enough in telling me what the charges were and acted like he was trying to reduce the amount for me. I have only had my car I purchased there ever serviced at this dealership. My car wouldn’t start and I just needed a jump to be able to get my car to the dealership and when I called for help instead of sending someone to help me from the dealership the way another local dealership does, they made me call a national volvo number who wanted to charge me $120 to tow my car to the dealership. I had to shop around and still had to pay $100 extra before I even got to the dealership. I have been a loyal customer for 5 years and now that my warranty is up I guess I will take my care elsewhere for service. I feel like former employees James Wood and Neta took more care to help customers for reasonable prices. More
great service, great people outstanding service, fast and friendly people. service area was very clean and waiting area was very comfortable. Free water and snacks. was kept info outstanding service, fast and friendly people. service area was very clean and waiting area was very comfortable. Free water and snacks. was kept informed of the progress and when they were finished the car was washed and pulled right to the door for me More
Great customer service! Your salesman Tristan, did a great job showing us the car/test drive. He was very helpful and informative. I would shop again at Meats Mazda! Your salesman Tristan, did a great job showing us the car/test drive. He was very helpful and informative. I would shop again at Meats Mazda! More
Jeff Mayo, Mears, and Volvo’s can’t be beat! Jeff Mayo is a great guy with a great product, Volvo. Every Volvo we’ve bought has been the best product. We’ve never had anything go wrong with th Jeff Mayo is a great guy with a great product, Volvo. Every Volvo we’ve bought has been the best product. We’ve never had anything go wrong with them. Gas, oil, battery, and tires are the only things that required replacement! We’ve bought 5 vehicles from Mears Mazda and our next vehicle will be another Mears Volvo, and hopefully Jeff Mayo will sell it to us! More
Kept getting worse. Bought the car and it had to be taken in for repairs the next day, they didn’t care. They called me and asked how it was going and after I told them j Bought the car and it had to be taken in for repairs the next day, they didn’t care. They called me and asked how it was going and after I told them just shrugged it off and didn’t say anything. They were nice in person but after I bought the car it was kinda out of sight out of mind. More
Great staff.. great prices I enjoyed the experience since I arrived. Brandon was friendly and didn’t mind me looking through all the cars I wanted to see, they have a nice selec I enjoyed the experience since I arrived. Brandon was friendly and didn’t mind me looking through all the cars I wanted to see, they have a nice selections and the best part they was fast!.. in and out with the car I wanted and no gimmicks! The online experience was great and they kept in contact with you. Thanks Mears! More
Our place to go for new vehicles Thomas Boothe very friendly, patient, and took time to show us all the vehicles we asked to see. Also spent plenty of time setting up and explaining Thomas Boothe very friendly, patient, and took time to show us all the vehicles we asked to see. Also spent plenty of time setting up and explaining our new vehicle to us. Management and service very patient with us. We have bought the majority of our vehicles at this dealership. Highly recommend them. More
Everyone was very helpful, patient, and professional. We had a very positive experience. We didn't feel pressured in any way. We looked at several cars and test drove some more than once. We felt like our We had a very positive experience. We didn't feel pressured in any way. We looked at several cars and test drove some more than once. We felt like our opinion was important, and we are pleased with our purchase. We would definitely recommend Mears to everyone. More