Mears Mazda Volvo
Lubbock, TX
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Great job by Mears Mazda Super please with the service all the way around from the staff at Mears Mazda!! Second vehicle purchased in a two month period!! Well done Mears Ma Super please with the service all the way around from the staff at Mears Mazda!! Second vehicle purchased in a two month period!! Well done Mears Madza! More
Great not very pushy This man was great help with all the questions me and my husband had, we definitely recommend him to family and friends he is awesome he didn't pressu This man was great help with all the questions me and my husband had, we definitely recommend him to family and friends he is awesome he didn't pressure us at all. More
The best service We had such a wonderful experience getting into our new car at Mears. Everyone made sure we were well taken care of. The process was so smooth and qui We had such a wonderful experience getting into our new car at Mears. Everyone made sure we were well taken care of. The process was so smooth and quick. I would recommend to anyone. We love our new car and Kaleb was incredible to work with! More
Haggle free! Our sales Representative was very attentive and helpful. By far, it was the easiest car buying experience! We will be making this dealer our first sto Our sales Representative was very attentive and helpful. By far, it was the easiest car buying experience! We will be making this dealer our first stop for all future car purchases. More
Great Experience Stopped in during lunch hour to look at a vehicle shown online. Unfortunately the vehicle was not there but Tristan explained what the differences bet Stopped in during lunch hour to look at a vehicle shown online. Unfortunately the vehicle was not there but Tristan explained what the differences between that car and the car on the lot. we drove the car, awesome car but more than we really wanted to invest. Tristan pointed out a low mileage used car on the lot and after driving we knew it was a good car. Asked for a price and that was what I got plus documentation to support the value. 30 minutes later papers signed, deal done. I will be back to give these guys a shot for more business in the future! More
Miscommunication I took my car t have a pulley replaced. I found out I needed it on May 24 and aid for the parts. Told technician my husband DID NOT want the alternato I took my car t have a pulley replaced. I found out I needed it on May 24 and aid for the parts. Told technician my husband DID NOT want the alternator worked on. Told them I was going to be out of town for a week and would bring car on Tues and leave it until Monday. I was supposed to be charged for 3 hours of labor since I had to prepay for parts. Was told no problem to get this work done by Monday morning. When I dropped the car off I told technician to call my husband for problems and gave his number. No one ever called. When I came to pick my car up it wasn’t ready. I had numerous appointments that morning. Did get me a loaner. However the technician acted like she was doing me a favor???? Then called and said I needed more parts for 221.00. Funny those didn’t need to be ordered and prepaid. So I was expecting a bill for $600. Tried to charge me 850 for alternator belt too. Bill was adjusted but overall not a pleasant experience More
Friendly service What an easy and friendly car buying experience. These guys have a great attitude. I'm so glad they were not pushy. They were helpful in every way p What an easy and friendly car buying experience. These guys have a great attitude. I'm so glad they were not pushy. They were helpful in every way possible. More
Best dealership we have ever purchased from!!! Incredible price on the Camry with warranty! Very knowledgeable staff and supportive management. Expedited the lending process. Will definitely do Incredible price on the Camry with warranty! Very knowledgeable staff and supportive management. Expedited the lending process. Will definitely do business with again!! Thank you!! More
Fast service Best place to buy a vehicle. Great service and fast. From sale to finance dept. Great deals. All great deals on all vehicles. Will go back if need to Best place to buy a vehicle. Great service and fast. From sale to finance dept. Great deals. All great deals on all vehicles. Will go back if need to buy another vehicle. More
miscommunication madness So I scheduled an appointment like I was going to a darn doctors appt- which i have another issue with - anyway I went in and said I need such and suc So I scheduled an appointment like I was going to a darn doctors appt- which i have another issue with - anyway I went in and said I need such and such part replaced I literally pointed at it and said this here thang.- i did not ask for a diagnosis or for a list of what was wrong i needed a part and wanted it swapped out plain and simple. Needless to say I was given a handwritten manifesto from the service technician telling me what was wrong with my car - no shoot magnificent troglodyte that's why im here I KNOW somethings wrong. And top it off the part or parts I do need are not even at the shop at all and neededto be “ordered “ this a dealer service shop for petes sake. Annnnd then i was charged a $130 diagnostic fee. So basically i paid them to look under my hood and tell me what I already was wrong with my vehicle. Freaking bull manure. I had to Pay this robbery fee in order to get my vehicle keys back. No work was done to this vehicle and I'm still out $130. I did not ask for this diagnosis bull manure -I needed a specific part and told which one. And still i was swindled. More