Mears Mazda Volvo
Lubbock, TX
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Oil Change and Coolant Flush Small communication issue, but they stepped up, resolved without hassle and even washed my car. Would recommend and visit again. Great People and Serv Small communication issue, but they stepped up, resolved without hassle and even washed my car. Would recommend and visit again. Great People and Service. Thanks! More
My Happy Car Our salesman, Jeff, was great and the other two guys helping us with paper work were helpful and nice. This was a great place to buy our car. Our salesman, Jeff, was great and the other two guys helping us with paper work were helpful and nice. This was a great place to buy our car. More
Tire replacement Spoke with 3 people in the service dept. I told all three that I was told when I bought the car 2 months ago that tires were pro rated and all 3 did n Spoke with 3 people in the service dept. I told all three that I was told when I bought the car 2 months ago that tires were pro rated and all 3 did not care to help me. The customer service was horrible. A call was never initiated by anyone there and it wasn’t until I told them I was going to discount tire did they start trying to help. After the statement “well I hope someone comes I needing that tire we ordered for you. My experience buy the car was good but I now realize they were only that way to make a sale. I’m very disappointed in the dealership. More
Great assistance Had great help from Mark, Tristan, and Jeremy in getting the APR I deserved and a monthly payment that fit my budget-and into the car I wanted, which Had great help from Mark, Tristan, and Jeremy in getting the APR I deserved and a monthly payment that fit my budget-and into the car I wanted, which was bought in from another city/lot. Never owned a Mazda, but the CX-5 had great reviews from many online websites. More
I'll never buy a vehicle elsewhere The gentleman at Mears were amazing! They took the stressrigut out the the entire process. Each team member was patient and kind from start to finish. The gentleman at Mears were amazing! They took the stressrigut out the the entire process. Each team member was patient and kind from start to finish. I will always recommend Mears over all other dealerships. More
Great experience Fast and friendly, I was even happy to see that they vacuumed my car and wiped off my dashboard. That was never done before so it was really nice and Fast and friendly, I was even happy to see that they vacuumed my car and wiped off my dashboard. That was never done before so it was really nice and greatly appreciated More
Went well. Liked sellmen and the many cars , truck's they had and treated us well . Do recommend to stop by and check out the vehicles you. Or they got. Liked sellmen and the many cars , truck's they had and treated us well . Do recommend to stop by and check out the vehicles you. Or they got. More
Not getting what you asked for Went in to have a turn signal bulb and day time running bulb replaced. I was very specific why I was there. When he brought my car he said the repla Went in to have a turn signal bulb and day time running bulb replaced. I was very specific why I was there. When he brought my car he said the replaced the bulbs they found were out. They did not replace one of the bulbs I requested and one of the bulbs they replaced is a different color bulb than the original one on the other side . It looks bad. And on top of that I was charged $65 to replace two little bulbs. More
2011 Dodge Nitro heat Our salesmen worked with us on every level and answered every question we asked in a professional manner. Would highly recommend to anyone looking for Our salesmen worked with us on every level and answered every question we asked in a professional manner. Would highly recommend to anyone looking for a new/useful car to definitely check them out!! More
2 hour oil change I made an appointment. I showed up on time. Why do oil changes take 2 hours at Mears Volvo? The service department used to be great! Then everyone I made an appointment. I showed up on time. Why do oil changes take 2 hours at Mears Volvo? The service department used to be great! Then everyone quit or left and now it is terrible. More