Mears Mazda Volvo

Replacement if driver’s seat motor Work completed quickly although the cost of repair seemed quite excessive. Did not appreciate having to have parts charged to my credit card prior to Work completed quickly although the cost of repair seemed quite excessive. Did not appreciate having to have parts charged to my credit card prior to repairs made. This gives appearance the dealership cannot afford to operate a repair shop. In addition I have bought my last two new vehicles from this dealership and this gives the appearance that I’m not a trustworthy customer. More

Service Great service , Janson is very nice and followed up the car progress and needs; my only complain is I have been bringing my car for 9 years already an Great service , Janson is very nice and followed up the car progress and needs; my only complain is I have been bringing my car for 9 years already and lately they have to many cars so for an appointment for oil change for example we have to wait longer,. It would be nice if they have a rapid oil change like other dealers have , you just walk in without appointment (like Jeep does) More

Vehicle complaint brought in for . NOT REPAIRED ! Took Longer than allotted time.. required overnight stay . Initial complaint NOT REPAIRED. STILL HAVE SAME PROBLEM . Could not Re-Diagnose for two da Took Longer than allotted time.. required overnight stay . Initial complaint NOT REPAIRED. STILL HAVE SAME PROBLEM . Could not Re-Diagnose for two days . VERY UNSATISFIED! More

Vechile Just came in to find an odd smell. Nothing was found, so all is good with my vechile. Thank you so much for being an amazing company. Just came in to find an odd smell. Nothing was found, so all is good with my vechile. Thank you so much for being an amazing company. More

Couldn’t be happier with my purchase. They were willing to do whatever it took to get us where we wanted to be and get us in the vehicle they thought would work best for my family. Cameron They were willing to do whatever it took to get us where we wanted to be and get us in the vehicle they thought would work best for my family. Cameron And Mr. Webster were very helpful. More

Kind, quick and considerate Mr. Mayo explained everything about the car without being pushy. Mr. Bordovsky made the paperwork quick and easy. Everyone was patient with me and mad Mr. Mayo explained everything about the car without being pushy. Mr. Bordovsky made the paperwork quick and easy. Everyone was patient with me and made it a comfortable buying experience. More

Friendly Great service and helpful. Excellent support and courteous attitude. The choice of vehicle was good and prices were reasonable. The complimentary ca Great service and helpful. Excellent support and courteous attitude. The choice of vehicle was good and prices were reasonable. The complimentary car was was also nice. More

Great Customer Service Mears of Lubbock is the benchmark for auto dealerships. I received great customer service from a courteous and knowledgeable staff. It was a seamles Mears of Lubbock is the benchmark for auto dealerships. I received great customer service from a courteous and knowledgeable staff. It was a seamless buy of my auto. More

Great salesman and sales manager Walked in during lunch hour just looking at cars, came back after work and ended up driving off the lot in a Range Rover. Salesman Brandon and sales m Walked in during lunch hour just looking at cars, came back after work and ended up driving off the lot in a Range Rover. Salesman Brandon and sales manager Jeremy , worked with us and were nice and informative. Also never felt pressured into buying a car. Thanks Mears. More

Service was great, so was Amber. Service person, Amber was very helpful and explained what the tech had found wrong with my Volvo and explained what parts they are ordering to fix my Service person, Amber was very helpful and explained what the tech had found wrong with my Volvo and explained what parts they are ordering to fix my car and the cost of the parts and labor. More