Mears Mazda Volvo

Overall, a good experience I bought a car at this dealership, and overall I had a good experience. One thing I hate about car shopping are pushy salesmen. The salesmen here were I bought a car at this dealership, and overall I had a good experience. One thing I hate about car shopping are pushy salesmen. The salesmen here were not pushy. They were very respectful and understood that buying a new car is a huge decision and one that should not be made lightly. Also, they let the car speak for itself! I love my new car and it’s one that I’ve had my eyes on it for over a year. My ONLY complaint is that when I was test driving the car, I was told several times (once by my current salesman and the salesman who helped me several months prior when I was looking) that the car I was interested in purchasing had a Turbocharged engine. I later found out, after purchasing, that it was not turbocharged I don’t think they did this on purpose to push a sale (wouldn’t make sense because most would try and upsale to turbo) They may have just been misinformed. I bought a Mazda Grand Touring CX-5. The turbo engine was the Grand Touring Reserve, which is one trim above the Grand Touring. It wasn’t a main selling point for me because there are many things I love about the CX-5. I also should have done research to make sure they were telling me correctly, but If I had been told correctly, I probably would have upgraded to the Grand Touring Reserve. Anyway, all of that aside, the experience was a good one. More

Good experience This is a very well known dealership here in Lubbock that is tied to the community and the sales force is not pushy and obnoxious like other places. This is a very well known dealership here in Lubbock that is tied to the community and the sales force is not pushy and obnoxious like other places. More

Always reliable Justin is awesome. Really appreciated his tenacious yet relaxed service. Gifted in customer service. My old 2007 Mazda doesn't go anywhere else for se Justin is awesome. Really appreciated his tenacious yet relaxed service. Gifted in customer service. My old 2007 Mazda doesn't go anywhere else for service, not even for oil changes. More

Bad experience I would not recommend this dealership to anyone due to lack of good service and of their word . I had issues with the car I had got from there a week I would not recommend this dealership to anyone due to lack of good service and of their word . I had issues with the car I had got from there a week after which they said they would fix and they would ignore my calls and when I would go up there for some reason the guy never was there it’s just a bad places to get a car over all. More

Great service Mark Benavidez was so good to us. He took care of us . Explained everything and answered questions. Everyone there was awesome very friendly , smiles Mark Benavidez was so good to us. He took care of us . Explained everything and answered questions. Everyone there was awesome very friendly , smiles and they greeted us and thanked us to return. Great service. Great team work . More

Awesome Service!!! What a great experience I had with Meares. I live a couple of hours away and still had an awesome experience with these guys. Super happy with the car What a great experience I had with Meares. I live a couple of hours away and still had an awesome experience with these guys. Super happy with the car and super happy with the service they provided. I definitely recommend doing business with these guys and I will surely be looking their direction on my next purchase. More

Happy Thomas Booth was a very helpful and knowledgeable staff of Mears Mazda. We weren’t sure what we wanted but he helped us look at many different cars. Thomas Booth was a very helpful and knowledgeable staff of Mears Mazda. We weren’t sure what we wanted but he helped us look at many different cars. We were thankful for him to help us because there was no pressure with buying and he answered every question we asked. We did end up burying from him because of his kindness and help. Would recommend him to any friend of ours. Thank you Thomas for an excellent experience. The Quillin’s More

THE BOMB💣 I was very satisfied with my choice of car,,i couldn't have done it without the help of Jeff Mayo,,he continued to help me with a car in my price rang I was very satisfied with my choice of car,,i couldn't have done it without the help of Jeff Mayo,,he continued to help me with a car in my price range,,looked at 3 different cars, and well the 3rd one was the charm!! Thank yall again so much😍🤗👍👌 More

Don’t buy from here if you want to get lied too I bought my first car from them. I asked if the car had a 2nd key. I was told yes by my sales man and was told my husband could come get it. My husban I bought my first car from them. I asked if the car had a 2nd key. I was told yes by my sales man and was told my husband could come get it. My husband goes to pick it up, the lady who is in charge of the keys told my husband she gave it to my sale guy. I tried to call my sales guy for a week straight. Doesn’t have a voicemail set up nor will he return my calls. I go up there on my day off, the sales manager told me he would look into it and call me back by the end of business day. Which was a lie. I had to call him. He asked if my sales guy called me and I said no if he did I would not be calling. He told me he was going to talk to his GM and call me the very next day. Waited 3 days and still no call! Don’t do business with these guys if you want to get lied to and get treated like crap!!!! More

Quick and efficient service with friendly staff I was given an appointment and was done with the job within the time frame they had promised. Will continue to use them in the future . I was given an appointment and was done with the job within the time frame they had promised. Will continue to use them in the future . More