Meadowland Of Carmel - Service Center

Bad Service Experience I left my vehicle for an oil change and when I went to pick it up the woman didn't know why it was there. They hadn't started the service because she I left my vehicle for an oil change and when I went to pick it up the woman didn't know why it was there. They hadn't started the service because she had not talked to the woman I dropped it off with. To make matters worse, they refused to give me an inspection certificate for NY State unless they repaired an item they supposedly repaired while the car was under warranty. It would not have been so bad except for the fact that I repeatedly tried to speak with some about this matter and the salesperson I originally bought the car and the service manager did not return my calls. More

Unprofessional at best If I could give 0 stars I would but you can't. Took my car in for service and after 3 hours they hasn't even looked at it. I was told rudely that it w If I could give 0 stars I would but you can't. Took my car in for service and after 3 hours they hasn't even looked at it. I was told rudely that it would be at least another 2 hours before they would even get to it. Unacceptable. Waiting to go on vacation and lost a whole day here. And it's a new car! Last time I will buy or lease a car from them. I bought a used car here and it broke down 2 days later, I was told bring it in and pay for service. It was completely dead within 9 months so don't even get me started on that! More

Meadowland services more than just MOPAR and GMC vehicles. I was there today for an oil change, and have also been happy with larger services. The parking lot is hard to navigate but they are work vehicles. I was there today for an oil change, and have also been happy with larger services. The parking lot is hard to navigate but they are working on that, the coffee is good, the wifi is iffy. So far so good. More

On 7/20, My husband, the kids & I were all packed up & ready to head out for our annual family vacation. We decided to go to the gas station to fill up the tank before getting on the road. On the way t & ready to head out for our annual family vacation. We decided to go to the gas station to fill up the tank before getting on the road. On the way to the gas station, my battery light came on, (which has never happened to us with this car). My husband & I just looked at each other like ??? We were so afraid to embark on a 200 mile trip without knowing what was going on, so while we fueled up, I decided to call Meadowland. The girl I spoke to was so sympathetic and accommodating. She told us to bring it over and she would try to get us in asap. After getting a jump from the gas station manager, (since my car wouldn't start up again after I turned it off to fuel up), we headed straight to Meadowland. Amanda, the service advisor who helped us, was so wonderful! She did in fact get us in quickly (even though it was a busy Sat am). It turned out to be the alternator & the battery and unfortunately, none of your usual part suppliers had one. She knew how upset we all were at the thought of possibly having to postpone our vacation by a few days, and she managed to locate the part from a place who was able to deliver it later that day. She told us, "Don't worry, we'll get you guys back on the road today!" Since we were going to have to wait several hours for the part to come in, she was able to provide us with a loaner car, so that we could at least go get some breakfast & go wait at home. Sure enough, several hours later, the part came in, car was fixed & we were on our way! Vacation saved! We just wanted to say a big, "Thank you!" again, to Amanda, who helped save our vacation, the mechanic who did the job in a hurry, and to acknowledge our appreciation to Meadowland for its excellent customer service! Your loyal customers, The Trupia Family More

ALWAYS FRIENDLY, FAIR PRICING, REALISTIC ESTIMATE, ON TIME COMPLEATION. EASY APPOINTMENTS, KNOWLEDGEABLE SERVICE REPS AND MECHANICS, ALWAYS READY TO ANSWER QUESTIONS. I ALWAYS FIND MY SERVICE EXPERIENC TIME COMPLEATION. EASY APPOINTMENTS, KNOWLEDGEABLE SERVICE REPS AND MECHANICS, ALWAYS READY TO ANSWER QUESTIONS. I ALWAYS FIND MY SERVICE EXPERIENCE AT MEADOWLANDS PLESANT, EVEN WHEN IT COSTS ME MONEY. More