Meadowland Of Carmel

Great place to buy, horrible to service I recently bought a truck from Meadowland GMC. The buying experience was great. Luis knew his stuff and was very honest. However its what happened a I recently bought a truck from Meadowland GMC. The buying experience was great. Luis knew his stuff and was very honest. However its what happened after I bought the truck that has me frustrated with this experience. Shortly after I drove it off the lot I noticed that their were a couple things that needed to be fixed, as well as parts that needed to be ordered. I was told that one part was ordered the day I picked up the truck and another was ordered the next Monday (no big deal). 2 weeks go by, and I did not hear anything. A side note: Trying to get in touch with the service department is a nightmare. I have made dozens of phone calls, and spent way too long being transferred between different people. I explained many times that I wanted to know the status of the orders. I totally understand that shipping gets delayed and back orders occur, which is not the dealers fault. However when you have to call 12 times and speak to multiple people, and being told they were going to check into it and call back immediately on two different occasions and have nobody call you is frustrating. I finally was able to talk with a manager, expressing my frustrations of how I asked her employees for a tracking number, a location, or and eta on any of the parts and have gotten nowhere. After all that I finally got in touch with an employee who could help me. (only took about a month) Today again I tried to reach the service dept, around 4:30pm (they claim to be open until 5) however I got transferred to someone who does not work until 5. Called again and asked if I may please speak with the GMC service dept. and same thing, got transferred to someone who was not there. Meadowland: I was blown away by Luis and Sharron. They were the nicest people in the world. However the service dept is where it counts because they are the people that you see years and years after your purchase and makes the buyer decide whether to stick with you or shop elsewhere. There is a lack customer of service at your dealership. You guys do a great job selling all of these lifetime warranty packages which force you to use this service department and as of right now I honestly can't recommend it--> Please change my mind More

Last minute service. My 2010 PTO Cruiser needed a jump start on a late Friday afternoon. I called Meadowlands for an appointment so they might take in my car that night to My 2010 PTO Cruiser needed a jump start on a late Friday afternoon. I called Meadowlands for an appointment so they might take in my car that night to be worked the following Monday or Tuesday. Early Saturday, to my surprise, I received a call from the service department saying that they had diagnosed the problem and filled me in as to the fix as well as cost. The car was ready in an hour and they came in $50.00 under the estimate. That is how you keep customer coming back. More

Amazing experience! This was the first time I purchased a vehicle by myself and thanks to Meadowland's and Barb Z, they now have a customer for life! I got my 2016 Wrangl This was the first time I purchased a vehicle by myself and thanks to Meadowland's and Barb Z, they now have a customer for life! I got my 2016 Wrangler and could not be happier with it! More

Great experience I bought my wife's grand Cherokee from Vinny last December. When I was looking for a new car for my self I had to go back because of how easy Vinny ma I bought my wife's grand Cherokee from Vinny last December. When I was looking for a new car for my self I had to go back because of how easy Vinny made it and how knowledgeable he is. Great dealership! More

Loyal Customer Tom Healy at Meadowland of Carmel helped me with the process of leasing a vehicle. Toms expertise and patience made leasing my 2016 GMC Terrain a smoo Tom Healy at Meadowland of Carmel helped me with the process of leasing a vehicle. Toms expertise and patience made leasing my 2016 GMC Terrain a smooth experience. Meadowland has proven to be my dealership of choice. -Gina- More

Positive experience Like most, the car buying experience at a dealership can have mixed reviews and feelings. Mike risi from meadowland was a professional and in no way p Like most, the car buying experience at a dealership can have mixed reviews and feelings. Mike risi from meadowland was a professional and in no way pressured is in any way. The experience was a positive one. He answered all our questions and made the experience of buying a new car a positive one. Thank you mike. More

Great Dealer Salesman Tom Healy was excellent. Purchased a 2016 Dodge Journey Blacktop Package. Great Vehicle and all business was taken care. of in a very short t Salesman Tom Healy was excellent. Purchased a 2016 Dodge Journey Blacktop Package. Great Vehicle and all business was taken care. of in a very short time. Thanks to all at Meadowland Of Carmel More

Sierra 1500 All-Terrain I''ve been using meadowland for 3 years now and have developed a trustworthy relationship with them because of their courtesy, professionalism, pricin I''ve been using meadowland for 3 years now and have developed a trustworthy relationship with them because of their courtesy, professionalism, pricing and service. I will most definitely continue to buy cars from them. More

Amazing experience Great Salesmanship. Matt and staff made us feel comfortable and explained everything and answered any questions we had. Not to mention the awesome tru Great Salesmanship. Matt and staff made us feel comfortable and explained everything and answered any questions we had. Not to mention the awesome truck we purchased was beautiful and detailed. More

Best Dealer One of the best dealer experiences, I was able to pick a GMC YUKON, within my budget. The salesman STEVE KAPLAN was great and even offered his cell nu One of the best dealer experiences, I was able to pick a GMC YUKON, within my budget. The salesman STEVE KAPLAN was great and even offered his cell number for any follow up question. I would highly recommend Meadowland! More