
Meade Lexus of Southfield
Southfield, MI

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Liaison for School District Don Allen is my service consultant. He is consistently professional personable and attentive to me when I come for service. He does an excellent job. Don Allen is my service consultant. He is consistently professional personable and attentive to me when I come for service. He does an excellent job. More
Outstanding Service I was referred to Meade Lexus and Johnnie Dinkins Sales Consultant. I had two other cars that I was going to test drive that day but after driving the I was referred to Meade Lexus and Johnnie Dinkins Sales Consultant. I had two other cars that I was going to test drive that day but after driving the 2014 ES 350; and the professionalism, knowledge and kindness of Mr. Dinkins I was immediately sold. He gave me a tour of the dealership and introduction to fellow staff members in the service department. I was totally impressed. I've had my car just under two weeks and he's called me twice to make sure that everything is ok. I've purchased new vehicles before but Lexus definitely outshines the rest!!! More
Wonderful Experience Bernard, my sales person at Lexus made my buying experience exceptionally wonderful. He was very knowledgeable, friendly, informative, and caring. I w Bernard, my sales person at Lexus made my buying experience exceptionally wonderful. He was very knowledgeable, friendly, informative, and caring. I would definitely recommend him to anyone interested in purchasing a Lexus vehicle. I was indecisive about whether I wanted a Lexus or another Cadillac CTS. I was looking around the lot at their inventory and Bernard greeted me as he was helping another customer. He took a second to chat with me and I told him I would come back another day.He took my name and number and contacted me a few days later. I told him what I was interested in and he found my dream car! I told Bernard this was my first time buying a new car by myself and I had some fears and hesitation. He and his staff eased my mind and turned it into an outstanding experience. Bernard truly made my buying experience a pleasure. More
Commending the job well done for Tony K and Hernando, Nancy Tony Krajewski continues to display outstanding ability in all aspects of his responsibilities relative to the servicing of my ES350. I went in recen Tony Krajewski continues to display outstanding ability in all aspects of his responsibilities relative to the servicing of my ES350. I went in recently for my 20,000 mile service and Tony left no stone unturned. He arranged for the loaner, which had to be overnight because I also had detailing done of the vehicle. When complete, my vehicle was runway-ready! I think one could imagine the pride I feel as the owner/driver of such an incredible riding experience. Each area that I indicated needing service, Tony was already ahead of the game. A rear tire, with a nail in it had been losing air, the mouse pad with the rubber separating. Upon completion, he went over all of the documentation with me. Following that visit, after discovering one of the tires had a specific problem with the rim, Tony completely on top of it, set me back up in the service department and repaired, wow, true attention to detail and being courteous and timely, who wouldn't want that kind acknowledgement? The Wash Family loves it, we appreciate Tony, we appreciate Meade and the service department is extraordinary. Please allow me in the same dealerrater rating to recognize Hernando, he took such time with me a couple of days ago as I was trying renew my Navigation/SOS and I brought a friend in with me, who may be interested in a purchase. He immediately, with his positive skill of interacting with such warmth, kindness and professionalism, presented information to her that she informed me she was glad to know. Therefore, Tony K and Hernando M. and I must give an honorable mention to Nancy, every single time I call, such courteousness and kindness. CUDOS, to the Lexus Meade Team !!!!! Mrs. Dona S. Wash More
Car Purchase Experience Every Sales Staff employee that we encountered was pleasant, helpful and very knowledgeable. I loved and enjoyed the opportunity that I was given by A Every Sales Staff employee that we encountered was pleasant, helpful and very knowledgeable. I loved and enjoyed the opportunity that I was given by Aaron Cumming to thoroughly familiarize myself with all the fabulous features in my new Lexus. Michail Kravaritis was thorough and thoughtful. He listened to exactly what I wanted and delivered. Visit these gentlemen for you next vehicle. The only hiccup was being informed when taking delivery of our vehicle that they miscalculated our license plate registration fee. We should of been contacted prior to arrival of the price change. This is a strike against the financing staff not the sales staff. More
My car buying experience at Meade Lexus of Southfield was a positive one. Because my experience has been so great I have chosen to only drive a Lexus and to only give my busi at Meade Lexus of Southfield was a positive one. Because my experience has been so great I have chosen to only drive a Lexus and to only give my business to Meade Lexus of Southfield. All employees were very cordial and courteous including my salesperson. My salesperson went to great lengths to make certain I was a satisfied customer. He calls periodically to assure things are going well with my vehicle. Meade Lexus of Southfield is a fantastic place to do business. Therefore, I would not have a problem with recommending them. More
Great Service over and over again!! I am always treated with great service and love my new vehicle!! Thanks again Joey ad the Meade Lexus team!! I am a customer for life!!!!! I am always treated with great service and love my new vehicle!! Thanks again Joey ad the Meade Lexus team!! I am a customer for life!!!!! More
Great Service Everyone I ran into at this location was so welcoming when I came in. Mr. Allen assisted me in an efficient time and got me the best deal possible. Mu Everyone I ran into at this location was so welcoming when I came in. Mr. Allen assisted me in an efficient time and got me the best deal possible. Mulct appreciated!! More
Satisfied!! If you're looking for a service consultant who is genuinely committed to the quality of care your vehicle requires, then Don Allen is your guy! His at If you're looking for a service consultant who is genuinely committed to the quality of care your vehicle requires, then Don Allen is your guy! His attention to details and flexibility has been key in optimizing the life of my car & driving experience. More
Great Service and Product Joey made sure our experience was great - The team worked to make my purchase easy and quick. I would definitely recommend this dealership to anyone Joey made sure our experience was great - The team worked to make my purchase easy and quick. I would definitely recommend this dealership to anyone looking for a quality product from an excellent dealership. More