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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

July 31, 2014

Mr. Thomas I was pretty dissapointed when i heard Miguel Nouhan was no longer working with Lexus but i have to say, Joey was fantastic to deal with and just like More

by Mister T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Fortuna, Joey Fortuna
Oct 07, 2014 -

Meade Lexus of Southfield responded

We are delighted to hear you had a fantastic sales experience with Joey. We would love to see you again soon--even if it's just to grab a warm cup of coffee as you pass by.

July 31, 2014

Great Service One of the things that sets this Lexus dealership apart from the others, is the personal touch you receive. Don provides excellent customer service wi More

by mterrell7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Oct 07, 2014 -

Meade Lexus of Southfield responded

We are delighted to hear that you enjoyed the prompt and efficient service you received with Don. We hope you had time for some complimentary drinks and snacks during your visit.

July 31, 2014

great location! I enjoyed going to Meade Lexus for all of their help. Not only are they on a great display when you get off the freeway, but the service makes you wan More

by Joyce616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Oct 07, 2014 -

Meade Lexus of Southfield responded

We are beyond appreciative of your kind words and are honored to have you as part of the Meade Lexus family. We will be sure to have our smiles ready for the next time you return. Have a great day!

July 30, 2014

excellent Maria was very good with explaining the detail of the vehicle. She had excellent customer service. my husband brought the vehicle for me. I drove it f More

by nalab.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
Oct 03, 2014 -

Meade Lexus of Southfield responded

Thank you for sharing your experience with Maria--we are thrilled that you are enjoying the smooth ride of your new Lexus. If you need help learning about the accessories our Owner Welcome Wednesdays are a great time to ask any questions you might have. Starting at 3pm we have snacks and on-site specialists ready to assist!

July 28, 2014

Excellent Salesmanship! Mr. Fortuna demonstrated excellent salesmanship as he helped us navigate the many available options. In the end, we were extremely happy with our cho More

by deleise.colewilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Joey Fortuna
Oct 03, 2014 -

Meade Lexus of Southfield responded

We're happy to hear that Joey was able to find exactly what you were looking for. Thank you for your feedback.

July 27, 2014

Absolutely amazing! Maria is the best sales person that I have ever had. I have never had anyone offer to help me with issues on the weekend on her off time in my entire More

by Chrishbwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski, Maria D'Aigle
Oct 03, 2014 -

Meade Lexus of Southfield responded

Our team is always delighted to hear stories such as yours. We're glad that Maria was able to solve your issues, even though she was out of the office. Don't forget about our service center when it comes time for routine maintenance--we're sure you can find some great smiles there as well!

July 26, 2014

An enjoyable new car purchase From the first conversation thru the several discussions and finally to the purchase this was an enjoyable car purchase. Mark was a great salesperson More

by sobelbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk, Aaron Cumming
Sep 30, 2014 -

Meade Lexus of Southfield responded

Congratulations on your new Lexus! We are happy to hear that Mark and Aaron made the experience so enjoyable.

July 25, 2014

Big Help My name is Wilfred Bailey Mark was a BIG help to my wife and I very nice soon as we got out the car we drove there he greeted us we felt like family h More

by Wilfred Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk
Sep 30, 2014 -

Meade Lexus of Southfield responded

Wilfred, We are very happy to have you as part of the Meade Lexus family as well! Our team is delighted to hear that you and your wife had a great experience with Mark during the purchase of your first Lexus. Please join us at our next Customer Appreciation Breakfast, which take place the first Saturday of every month at 9am (excluding holidays).

July 25, 2014

My salesperson, Mona Buchanan Mona went above and beyond with her service. I've never had a better experience purchasing a new car. Thank you, Mona! You're the best. I really appr More

by Barbara E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Buchanan
Sep 30, 2014 -

Meade Lexus of Southfield responded

Barb, Thank you for the kind words. We are delighted to hear that you took advantage of our home delivery service and that Mona got you into a Lexus that was the perfect fit for you. Have a great day!

July 25, 2014

Outstanding! The moment Maria saw me looking around outside, she literally took me by the hand and helped every single step towards finding my dream car. More

by Rflexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
Sep 30, 2014 -

Meade Lexus of Southfield responded

Thank you for the review. We love that you were pleased with the purchase process, and especially that you love your vehicle choice!

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