
Meade Lexus of Southfield
Southfield, MI

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Exceptional Service Michail Kravaritis is an extremely knowledgeable and efficient salesman. I had been considering 2 other manufacturers, but since I had bought 2 Lexuse Michail Kravaritis is an extremely knowledgeable and efficient salesman. I had been considering 2 other manufacturers, but since I had bought 2 Lexuses in the past from Michail I stopped in to see whether the RX 350 is worth the extra money. Michail showed me that it is. I expect to be as happy with this vehicle as I was with the previous Lexuses. Aaron Cumming and Marla Johnson were also knowledgeable and easy to work with. Leonard R More
Back for another Lexus We just purchased our second Lexus today. Mark was a gwonderful salesman. There wasn't any pressure, which is important to us. He did a great job ex We just purchased our second Lexus today. Mark was a gwonderful salesman. There wasn't any pressure, which is important to us. He did a great job explaining the features on the car and answering all our questions. The test drive was informative. We had our old Lexus 12 years and had put 207700 miles on it. This car felt just like my old familiar car, but with a whole lot of new bells and whistles, all of which Mark both demonstrated and had us try. Another important factor in purchasing another Lexus from Meade of Southfield is Tony our service person. When you really feel comfortable with your service rep, you want to stick with him. Meade Lsxus has a really good team. They are all friendly work with you to resolve problems and answer questions. More
He helped a lot David is friendly, and he used his spare time to help me go through all the purchasing process. The price is a little bit higher than I expected, but David is friendly, and he used his spare time to help me go through all the purchasing process. The price is a little bit higher than I expected, but still affordable. More
Great Service Hernando did a great job with me from the initial test drive through to collection of the vehicle. He was able to locate the vehicle configuration I w Hernando did a great job with me from the initial test drive through to collection of the vehicle. He was able to locate the vehicle configuration I was looking for and had it shipped to the dealer within 24 hours. He's clearly knowledgable and passionate about the product. More
Mark Matuszczyk - Superb Service We were very happy to have the opportunity and pleasure of working with Mark again. In fact, largely due to his exemplary customer service, this is ou We were very happy to have the opportunity and pleasure of working with Mark again. In fact, largely due to his exemplary customer service, this is our second vehicle within less than a year. He and the entire staff were above and beyond excellent! We are extremely satisfied with our new vehicle! More
The excellent service of Tony Krajewski I am on my 3rd Lexus and it is in large part because of the service, professionalism, and kindness I consistently receive from Tony Krajewski. He fol I am on my 3rd Lexus and it is in large part because of the service, professionalism, and kindness I consistently receive from Tony Krajewski. He follows through immediately if I have to leave a message, and quite frankly is the only one I will deal with for service. If I call for an appt. and he is on vacation, I will simply wait until he returns. Tony is the gold standard of what customer service should be and I am a loyal customer because of him. Meade Lexus is fortunate to have Tony in their employ as he is a definite attraction for return sales. More
2015 Lexus Hernando is a great sales man. He was not pushy, he let me make my own decision. He collaborated with the floor manager Eric resulting in me making Hernando is a great sales man. He was not pushy, he let me make my own decision. He collaborated with the floor manager Eric resulting in me making up my mind to buy a car I have wanted for a while within three hours. Hernandez is patient, knowledgeable about the Lexus product. During the test driving process he did not overwhelm me with all the gadgets the car has. He responded to my questions in relation to what I wanted. Thank you so much Caroline More
Satisfied! Love the customer service! I will refer to friends and family. Looking forward to having a good realationship moving forward. Oh and the car is even b Love the customer service! I will refer to friends and family. Looking forward to having a good realationship moving forward. Oh and the car is even better. More
Excellent Customer Service I chose the brand Lexus because of the excellent customer service I have heard about. They did not disappoint. This is my second vehicle from them. I chose the brand Lexus because of the excellent customer service I have heard about. They did not disappoint. This is my second vehicle from them. Maria is great to work with and it was a pleasant experience. More
Great Service!! Our service experience at Meade Lexus of Southfield is always top of the line. Tony Krajewski is always a great help and a pleasure to deal with every Our service experience at Meade Lexus of Southfield is always top of the line. Tony Krajewski is always a great help and a pleasure to deal with every time we come in for service. More