Meade Lexus of Southfield

The Grand Trade-In Maria, Amanda and Rick did a outstanding job it getting me out of my old lease and into a new 2015 ES Lexus,I'll be back! Maria, Amanda and Rick did a outstanding job it getting me out of my old lease and into a new 2015 ES Lexus,I'll be back! More

Smooth Ride From walking in for a test drive--to leaving with a new car, it was a smooth ride! Great customer service! All of my questions were answered and the From walking in for a test drive--to leaving with a new car, it was a smooth ride! Great customer service! All of my questions were answered and then some! After explaining my needs and wants in a vehicle, Dave steered me in the right direction. The team worked diligently under a time crunch to get me on the road in my new car. Marla explained everything very clearly and made the finance portion painless and easy to understand. I look forward to working with the service department soon! More

Best Of the Best I have leased and bought over 10 new cars in the past 5 years, this is the best experience I ever had. Lexus been and still known for it's quality an I have leased and bought over 10 new cars in the past 5 years, this is the best experience I ever had. Lexus been and still known for it's quality and service, with this dealer is known for everything. More

Wonderful experience I came into the dealership searching for options on selecting a new vehicle. I was able lease a new model car, and still keep my payments affordable. I came into the dealership searching for options on selecting a new vehicle. I was able lease a new model car, and still keep my payments affordable. Johnnie, was my sales rep and was extremely helpful, and efficient in my decision making. I would definitely recommend Johnnie and the Lexus brand to anyone considering purchasing or leasing a car. The service is always impeccable More

Great Experience! Kevin was very helpful when I came in for service. He was determined to make sure I left with all my problems and concerns taken care of. He was fast, Kevin was very helpful when I came in for service. He was determined to make sure I left with all my problems and concerns taken care of. He was fast, friendly, and efficient. I would recommend Kevin to anyone on any given day! I had an overall great experience! More

Meade Lexus I have been a Lexus owner for over 7 years and love the brand. These cars simply are the most reliable out there. I decided to go with a certified p I have been a Lexus owner for over 7 years and love the brand. These cars simply are the most reliable out there. I decided to go with a certified pre owned GS to replace my IS. Michail K was very knowledgable on the car and every feature. He was very attentive and followed up with me quickly when I called with questions. I also visited a Mercedes and BMW dealer and found they were not even close in their customer service. I'm very happy with my experience with Meade and Michail K. More

I was very satisfied with MEADE LEXUS Dealership. The sale person, Michail took care of me well and treat me in a professional manner. He helped me with the car insurance right after I get my new NX. The sale person, Michail took care of me well and treat me in a professional manner. He helped me with the car insurance right after I get my new NX. Overall I am satisfy with MEADE LEXUS and would like to recommend this dealership to others. More

New Car I appreciated Karen Klaassen's professionalism as my salesperson. Everyone in the dealership was very friendly and helpful. It was a pleasure leasin I appreciated Karen Klaassen's professionalism as my salesperson. Everyone in the dealership was very friendly and helpful. It was a pleasure leasing from Meade Lexus. More

smooth My first visit to the dealership I went on to get general information on the ES and RX. I have been a long time Grand Cherokee owner and was thinking My first visit to the dealership I went on to get general information on the ES and RX. I have been a long time Grand Cherokee owner and was thinking about changing vehicles after a theft. I was referred to Maria by a close friend who accompanied me to Meade. From the time I entered the doors, everyone was so friendly and helpful. Maria was patient and listened to what was important to me. When I was ready to move forward, Maria responded quickly and made the process of selecting and buying a car easy. I am excited to be a part of the Meade family! More

Buying a new SUV in 2014 I first visited this dealership in March of 2014. Karen K was my sales person and she was very knowledgeable about your products. At that time I was I first visited this dealership in March of 2014. Karen K was my sales person and she was very knowledgeable about your products. At that time I was just beginning my car search. She showed me several vehicles and I also drove them . She was very detailed and explained the differences between them. She also tried to find a SUV equipped the way I wanted it but there weren't any available at that time. I returned to the dealership in December after having done much comparison shopping and having a clear idea about exactly what did and didn't matter in my new vehicle. Karen listened to what I wanted and selected the perfect RX 350 F Sport. She is an excellent sales person; pleasant, caring, patient, and not overly assertive. She went out her way to make sure I was satisfied with my purchase and the services of the dealership. Marla G was assigned to assist me with understanding my new SUV and all the technology. She is a young person but very astute. She did an outstanding job explaining how to operate the vehicle. She was patient and very detailed when she needed to be and let me try to do some things for myself. I did not feel rushed and she did not appear to have any problem repeating herself or rephrasing her directions until I understood them. This took quite a while but when we were done I felt confident that I could handle the vehicle. She also followed up with a telephone call to make sure everything was going the way it should and answered some additional questions. Jaclyn K was assigned to go over the paperwork and she also explained everything in great detail. She did an awesome job helping me determine what needed to be decided at the moment and what could be done later if I changed my mind. She also bakes wonderful banana nut muffins which was a very nice and unexpected treat to experience early on a Saturday morning! More