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Meade Lexus of Southfield

Southfield, MI

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rated
1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

July 22, 2021

Great Job! Work was great, everything was completed as promised. Car was clean when I received it back. The whole process could not have been better!! More

by Minorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Jul 22, 2021 -

Meade Lexus of Southfield responded

This review is music to our ears! Thank you for choosing Meade Lexus of Southfield and for taking the time to review our work. We hope to see you again!

July 22, 2021

On behalf of my family. We appreciate the job of Anthony and the crew in Service of our 2017 ES. The overall Customer Service at Southfied is great More

by Chandler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony in service, Peggy at front desk. 5 🌟
Jul 22, 2021 -

Meade Lexus of Southfield responded

Hi Chandler - Thank you for trusting us with your business and your 2017 Lexus ES! We are happy to have you as a customer and we hope to welcome you back to Meade Lexus of Southfield for your future service needs.

July 20, 2021

Superb staff. Especially the service department is very professional and prompt. The reservation was very easy through internet. Great work Shannon and Tony Thank you More

by Tckim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon And Tony
Jul 20, 2021 -

Meade Lexus of Southfield responded

Thank you for giving us 5 stars! It's great to hear you found our service department to be both professional and prompt. At Meade Lexus of Southfield, we do all we can to make your appointments simple and speedy. We'll be sure to pass along your kind words to Shannon and Tony and we thank you for doing business with us!

July 15, 2021

Rob in service is the best. Very fair and always gets back to you. I always have a loaner available. I would t go anywhere else More

by Leekev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
Jul 15, 2021 -

Meade Lexus of Southfield responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Rob and the Meade Lexus of Southfield team. Drive safely, and we hope to see you again down the road!

July 15, 2021

Don was my Service Advisor. He did a grrat job if taking care if my needs. I came in for a service because I was just leaving for a drive to Utah. Everything was just as I expected from Lexus. More

by JairSampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jul 15, 2021 -

Meade Lexus of Southfield responded

Thanks so much of your 5-Star review of Meade Lexus of Southfield! We're so glad to hear that Don was able to take care of everything you needed. Enjoy your drive to Utah, and we will be here for you the next time you need us.

July 13, 2021

Great service department Friendly Helpful Nice waiting area and great free coffee!! Rob in service is always extremely nice and easy to work with Maria in sales has sold me many cars and is great to work More

by drhrl15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
Jul 13, 2021 -

Meade Lexus of Southfield responded

Thank you for taking the time to share! Hearing that you are so confident in Rob and Maria to get the job done made our day. Drive safely, and we hope to see you back at Meade Lexus of Southfield down the road!

June 12, 2021

I would personally like to thank Antony (Tony) and Essam for all the help to get my care service done. I am very happy and recommend highly Lexus Southfield for any one looking for a great professional team More

by Magdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Klaassen, Essam Alfayadh
Jun 13, 2021 -

Meade Lexus of Southfield responded

Thank you for the glowing review, Magdy. We are grateful for your business and will be sure to let Essam and Tony know you appreciated their hard work! Safe travels and come back soon! - your friends at Meade Lexus of Southfield

June 09, 2021

The porter was very friendly and helpful. Service performed a 30000mile checkup. Thanks to Meade Lexus everything is shipshape. I owned two Lexus vehicles from Meade. Dan Harry More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with the porter on Monday 6/7
Jun 09, 2021 -

Meade Lexus of Southfield responded

Dan - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Meade Lexus of Southfield team. Drive safely, and we hope to see you again down the road!

April 10, 2021

On March 29, 2021, I leased NX 300 2021.. I trade in a vehicle from a different brand and paid off the balance that was left, to MEADE I asked to do two transactions they wouldn’t let me... Big mistake, o More

by Furious2021
Friendliness
Recommend Dealer
No
Employees Worked With
Philana Tidwell Patrick Corbett
Apr 12, 2021 -

Meade Lexus of Southfield responded

Our General Sales Manager would be glad to discuss your contract again and address any other concerns you might have. Don't hesitate to reach out to Brett Amesse at bamesse@meadelexus.com. Thank you for your feedback.

Apr 13, 2021 -

Furious2021 responded

That was not an explanation, that's was a cover-up! that's the reason why it's being reviewed by the Secretary of State of Michigan..

September 24, 2020

Bought two Lexus cars from there. The service quality has dropped significantly in the past years. The wait time is getting longer and longer with advanced appointments. Recently, there was a recall on my More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Percy
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