Meade Lexus of Southfield

outstanding as always!! As always , Mr Marx was spot on. I brought my GS 350 in for recall service and was out the door in 20 minutes with a clean loaner and a smile. I will As always , Mr Marx was spot on. I brought my GS 350 in for recall service and was out the door in 20 minutes with a clean loaner and a smile. I will always return to this dealership. More

Great Service I dropped my car in the morning. Jerry did the paper work very efficiently and I was able to go to work on time. Jerry also provided me updates regula I dropped my car in the morning. Jerry did the paper work very efficiently and I was able to go to work on time. Jerry also provided me updates regularly and my car was ready to be picked in the afternoon. More

Great Everyone at Meade lexus of Southfield are very nice and courteous and treated me with the upmost respect... I would recommend this dealership to every Everyone at Meade lexus of Southfield are very nice and courteous and treated me with the upmost respect... I would recommend this dealership to everybody who want to buy a car. More

purchase of new Lexus My salesperson, Mona Buchanan, was courteous, helpful and knowledgeable. She explained everything to me thoroughly and efficiently. She was patient as My salesperson, Mona Buchanan, was courteous, helpful and knowledgeable. She explained everything to me thoroughly and efficiently. She was patient as she had to explain some things to me more than once. Mona is an asset to the Lexus dealership. More

Waiting for Service -- Pleasurable I didn't think service in the Service Department with Tony K could get any better, but going through the angst of losing air in one tire, in one week I didn't think service in the Service Department with Tony K could get any better, but going through the angst of losing air in one tire, in one week and following up with my Maintenance soon alert where during this check Tony found nails in two tires--he patched and replaced, did all of the required maintenance for this visit in record time I made it to the airport timely!! During this visit I had an opportunity to gain needed information still about my navigation system from Marla Gavon and maybe it's no big deal to some, thanks to her I now have an app in which I can make my monthly payments on my vehicle timely and with ease. Her technological information keeps me from fearing the high-tech abilities on my vehicle. With Tony's expertise, I feel empowered that my ES350 is running to its maximum best. There is no doubt, he knows every inch of the vehicle and when it should be done and how, the performance of my car says it best. Both Tony and Marla are Lexus physicians--I am so grateful to Meade Lexus not only for my fabulous vehicle, but realizing the expertise needed in order to maintain such a wonder. And lastly, hats off to the entire front desk staff, the three ladies Nancy, Nicole and Ms. Allen really cared for me during that service wait time, thankful. And always a pleasure to interact with Adam Grace, well-informed on the workings of my 350 and Mike Bui, a man of few words that I will never forget kept me safe having previously changed a flat on the side of the road. Meade is POWERFUL. More

Plexus Lexus We had a great experience at Meade Lexus of Southfield. We felt like we were treated like royalty and family. Maria took great care of us and I felt l We had a great experience at Meade Lexus of Southfield. We felt like we were treated like royalty and family. Maria took great care of us and I felt like we were given adequate time and attention. Everyone was friendly and kind. More

Efficient Work I had a last minute issue with my car and I hesitated to take it in because of the time concerns. I went anyways and Mr. Allen who serviced me and mad I had a last minute issue with my car and I hesitated to take it in because of the time concerns. I went anyways and Mr. Allen who serviced me and made sure i got out of there in a descent time. It is nice having nice approachae people who was fast and friendly. More

The staff bends over backward to be accommadating Every visit begins and ends with a smile. They are very efficient, timely and knowledgeable. My salesperson, Maria D'Aigle, has proven herself many Every visit begins and ends with a smile. They are very efficient, timely and knowledgeable. My salesperson, Maria D'Aigle, has proven herself many times to have my best interest at heart. Her organizational skills amaze me, as well as her attention to details, remembering the little things. More