Meade Lexus of Southfield

GREAT RX 350 Maria was wonderful to work with. She made me feel very comfortable during the whole process. She is a outstanding asset to you company. Had a much b Maria was wonderful to work with. She made me feel very comfortable during the whole process. She is a outstanding asset to you company. Had a much better experience than I did at Cadillac. When its time for a new Lexus it will be at Mead and with Maria. More

Outstanding My experience at Meade has been always been wonderful! Tony, in the service department, has always gone above and beyond to make my experience and ca My experience at Meade has been always been wonderful! Tony, in the service department, has always gone above and beyond to make my experience and car service as convenient as possible! Tony's people skills are excellent! The drivers are so polite and always accommodating! I always rave about Meade Lexus and recommend the dealership and Lexus cars. I am still driving my SC430 and it is fourteen years old and looks new! Renee Chenot-Lanfear More

NX300h I went in to get an oil change on my RX 400h. I had heard about the NX and was very interested in the new crossover. While waiting, I was able to test I went in to get an oil change on my RX 400h. I had heard about the NX and was very interested in the new crossover. While waiting, I was able to test drive an NX and Maria answered all my questions/concerns. More

Very courteous and knowledgeable. We received individual attention and courtesy from the sales associate, service associate and finance associate. The staff could not have been more h We received individual attention and courtesy from the sales associate, service associate and finance associate. The staff could not have been more helpful. They were very competent in their knowledge of the vehicle. No one ever rushed us. They gave us a very good price and worked within our budget More

Bought a new car I leased a new vehicle and was treated very well. The deal we made was very agreeable and the service very good. The vehicle had to be obtained from I leased a new vehicle and was treated very well. The deal we made was very agreeable and the service very good. The vehicle had to be obtained from another site and they delivered it to me and took my old car back. Made the transaction very easy. Joann Burgess More

Very polite, professional, and great service! Dave was great to work with. He made sure he was available to answer any questions. Even got back to me on his day off to follow through. He made the Dave was great to work with. He made sure he was available to answer any questions. Even got back to me on his day off to follow through. He made the process as painless as could be imagined. Would definitely do business with this dealership again. More

Amazing Service! Walked in to test drive the new NX200t, was greeted at the door by Shawn. He explained the different models and took the time to help me pick my new L Walked in to test drive the new NX200t, was greeted at the door by Shawn. He explained the different models and took the time to help me pick my new Lexus. Will recommend Shawn to all my friends More

Great! They were friendly and most importantly honest! They were a great team. They all worked well together. They were patient and observant of my needs. I will be recommending my friends to come experien They were a great team. They all worked well together. They were patient and observant of my needs. I will be recommending my friends to come experience great customer service. More

A Simple Visit--Result: Amazing Service I actually cannot imagine being serviced by anyone other than Tony K. Interacting, however brief with the phenomenal group at the front desk, Nancy, I actually cannot imagine being serviced by anyone other than Tony K. Interacting, however brief with the phenomenal group at the front desk, Nancy, Melissa and especially the I-T assistance given to me by Amanda recently, where I was getting constant promps of everything happening to my ES 350, through my Iphone was a bit much--Amanda came to the rescue and prevented the furtherance of that. I'm so grateful. On this visit, Tony K contacted me informing me of a recall on my ES 350. He appropriately checked out the issue and followed up with me. What was not planned was the need for my vehicle to be painted because it incurred a fender scraping in backing up. Tony arranged with Gordie to paint the vehicle--I couldn't believe the timeliness of Gordie even being on the premises. Great job--Tony pulling it all together. Time and time again, Tony never disappoints and he provides service with an incredibly positive demeanor, smile and professionalism. He, for me, is the heart of Meade. More

Great experience with buying a Lexus I worked with a salesperson Russ Collick, He made my buying experience smooth. No pressure, very informative on the test drives (2). Trust was estab I worked with a salesperson Russ Collick, He made my buying experience smooth. No pressure, very informative on the test drives (2). Trust was established . Glad that Meade Lexus hired him. Also the IT person Kevin (last name ?) could not have been more helpful in teaching me the electronics of the dashboard. More