Meade Lexus of Southfield

My service advisor (Jeff Bynum) is always there to take care the needs of my SUV and is very honest with what's going on with my truck. Jeff has been my service advisor since I first walked in Lexus and ha care the needs of my SUV and is very honest with what's going on with my truck. Jeff has been my service advisor since I first walked in Lexus and have given great customer service every time. Then on my last visit when Jeff was not there on a Saturday, there was Tony (Manager) that saw I was stress due to my vehicle kept cutting off and he knew I was on call that day, so he took my truck in and put me in a loaner right away and sent me on my way. My stress level decresased within minutes, due to Tony's great customer service. I recommended a friend to Lexus that same day and she bought a CT Hybrid and had driven way from Clinton Twp to by from Meade in southfield. That goes to show great service bring on loyal customers regardless where you are driving from. Thank again, Marilyn Edwards More

Purchased a '05 RX330 via Certified Used program in 2008. Since then the vehicle has had some issues (range from odd/unfortunate to recall to general maintenance). I don't know if I can honestly vouch for Since then the vehicle has had some issues (range from odd/unfortunate to recall to general maintenance). I don't know if I can honestly vouch for the quality of vehicles in said Certified Used program... as mine has not been great. However, each time I have visited this dealership I have been treated extremely well. The experience is super-friendly and comfortable... unlike any other dealership I have visited. In particular, service advisor Don Allen has provided me with exceptional care and attention each and every time I have visited. He has treated situations very farily, offered "loaner" vehicles when applicable to ease the inconvenience, and always kept me updated with periodic status reports. While I cannot say that I look forward to future service events on this vehicle... I am very confident that Meade Lexus and Don Allen will do their best to ensure I am well taken care of. More

It is such a pleasant experience to get my vehicle serviced at Meade Lexus of Southfield. Tony Krajewski is an awesome Service Consultant! He is very skilled, knowledgeable, friendly and easy to work serviced at Meade Lexus of Southfield. Tony Krajewski is an awesome Service Consultant! He is very skilled, knowledgeable, friendly and easy to work with. Tony has earned my trust and admiration. Waiting area at the dealership is very clean and cozy with delicious coffee and snacks. Even though the prices are kind of high I would recommend this dealership. More

I am currently driving my second RX. I had always driven GM vehicles until a friend of mine let me drive her Lexus. I was sold! What will keep me coming back is the fabulous service department. Mike S was m GM vehicles until a friend of mine let me drive her Lexus. I was sold! What will keep me coming back is the fabulous service department. Mike S was my service rep first and now Anthony. Those guys will keep me coming back for another. The true test of a dealership is the SERVICE after you buy your vehicle. I have never been treated so well at a dealership. They take time to explain what they did, and after oil changes, they let me know how my brakes are, and tire tread left on tires, etc. I love Meade Lexus and have recommended them to my friends. You guys are the best! Sincerely, Joanne M Ries More

Anthony Krajewski (Tony) is the best representative of professionalism and kindness I have ever run across at a car dealership. He is attentive, and his follow through is impeccable. If he is busy when professionalism and kindness I have ever run across at a car dealership. He is attentive, and his follow through is impeccable. If he is busy when you have to call and you have to leave a voice mail, you get a return phone call within 20 minutes. If you have an appointment with him, you are taken on time and always greeted with a smile. Knowing that when I have to have service at Meade Lexus, and Tony is the one to handle my service, I am never worried about the work getting done in a timely manner, or a problem. Meade Lexus is fortunate to have this employee representing their dealership, as he is what every employer should use as an example as the definition of a knowledgeable, professional, kind, and hardworking when it comes to hiring. When my lease is up, I will not contemplate another car brand, because of the service I know I will receive with this fine gentleman. More

Danielle LaGassa has been and I will always want her to be, my service consultant. She is outstanding in all ways. The service she has provided me is exceptional! Danielle is always a true professional be, my service consultant. She is outstanding in all ways. The service she has provided me is exceptional! Danielle is always a true professional and exhibits a positive attitude! I am constantly raving to family and friends about the service I receive at Meade Lexus. I give Danielle and Meade an At on every part of my experience! I have been a customer of Lexus for about six years now and will always come back due to my fabulous experience with Danielle and Lexus. Thank you. Renee Chenot-Lanfear More

Traveled from out of state to purchase certified RX350. Have dealt for several Lexus cars online ( Meade Lexus the best)Fair price,easy transaction,professional.The short time we were their everything we e Have dealt for several Lexus cars online ( Meade Lexus the best)Fair price,easy transaction,professional.The short time we were their everything we experienced is 1st class.Keep up the good work. More

excellent service, customer service, free snacks, wait time was minimum. Service engineer was prompt and there was no delay. Suggestions could be to include phone chargers in the waiting lobby. time was minimum. Service engineer was prompt and there was no delay. Suggestions could be to include phone chargers in the waiting lobby. More

We had a leased Lexus 350 (we also worked with Maria for this deal) that we were turning in and purchased a Lexus RX 450h. Maria is always so helpful. She listens to us gives outstanding service. We defi this deal) that we were turning in and purchased a Lexus RX 450h. Maria is always so helpful. She listens to us gives outstanding service. We definitely recommend Maria and Meade Lexus to anybody, and will be returning customers! More

Mark was a pleasure to work with. He was friendly, professional and very encouraging! I would recommend all of my family and friends to him. professional and very encouraging! I would recommend all of my family and friends to him. More