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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

January 14, 2013

Excellent sales person Maria! This is my 3rd Lexus, 2nd one from her. Phil and Michail K are wonderful as well. Love the free car washes and I absolutely love my new car! More

by cbogerty921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle, Maria D'Aigle
Jan 16, 2013 -

Meade Lexus of Southfield responded

Congratulations on your new vehicle and we love keeping it clean for you as much as you love getting the car washes! ;) Don't forget to join us for our complimentary Customer Appreciation Breakfasts on the first Saturday of every month also, or stop by for a hot gourmet cup of coffee or snacks anytime in between. We hope to see you soon!

January 14, 2013

I have had three occasions when someone from this dealership has bween rude. one, when the dbatteries on a new certirfied weAS NOT CHANGED; WHEN THE SALESPERSON ON MY (lEMON-07) WAS NOT FPROPERLY More

by bvpeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony K , Anthony (Tony) Krajewski
Jan 16, 2013 -

Meade Lexus of Southfield responded

While we are pleased to hear that you have had a positive experience with Tony, we are very sorry that this did not extend to all aspects of your experience. We would certainly like to look into this situation further and have management review your concerns. Please email marketing@meadeauto.com with additional details about your experience and a member of our staff will contact you soon. Our apologies again for your unsatisfactory experience and we look forward to the opportunity to earn back your trust and faith in Meade Lexus. Thank you for taking the time to express your concerns as all customer feedback assists us in continuous improvement.

January 14, 2013

Adam was very helpful and professional. He was able to save me significant costs my service. I would recommend him to my family and friends. More

by KellyJackson
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace, Adam Grace
Jan 16, 2013 -

Meade Lexus of Southfield responded

That is great to know, thank you for taking the time to share your thoughts!

January 13, 2013

Tony is Awesome. I brought my car in and Tony stated he would call as soon as the service was complete. Tony gave me options (this is what's needed right now... This can wait a little but don't wait too l More

by ravennn929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Krajewski, Anthony (Tony) Krajewski
Jan 16, 2013 -

Meade Lexus of Southfield responded

Hi Tammie, We are incredibly appreciative that you took a moment to tell us about your experience with Tony and Meade Lexus. And thank YOU for being such a great customer. Have a great day!

January 13, 2013

Tony was great and stayed after hours so i could pick up my Lexus. The dealership closed at 3pm and he was able to stay late so i could get the car before the dealership closed. I have 2 GX's and I am ver More

by steven.karr.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthoney Krajewski, Anthony (Tony) Krajewski
Jan 16, 2013 -

Meade Lexus of Southfield responded

We always love to know a customer is happy, and it's the reason we all love doing what we do! Thanks so much for sharing your thoughts and enjoy your stress-free drives all winter in your two GX's!

January 11, 2013

Jerry was helpful and efficient as always. HE WAS AWARE A A TIME CONSTRAINT i WAS UNDER AND MADE THE EFFORT TO ACCOMMODATE MY SCHEDULE More

by Diane Fekete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Marx, Gerald (Jerry) Marx
Jan 16, 2013 -

Meade Lexus of Southfield responded

It is certainly always our goal to ensure the most convenience for you as possible. Please don't hesitate to inquire about our vehicle pick-up and delivery service or loaner car availability if needed in the future also.

January 11, 2013

It took me 1 year to made the decision on a product and dealership. He made the decision to lease a Lexus feel good ! He was informative, helpful, supportive, and persistent. More

by GaryFried
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk, Mark Matuszczyk
Jan 16, 2013 -

Meade Lexus of Southfield responded

We're grateful that you ultimately chose Meade Lexus as your preferred dealer and we couldn't be happier that you left feeling good about your lease. Enjoy your new Lexus!

January 11, 2013

Dealership is always positive and professional.My service manger is always positive when i call about my SUV when i feel something is not right bring it in for inspection after inspection i am advise what to More

by walter.bailey.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferguson, Dave Ferguson
Jan 16, 2013 -

Meade Lexus of Southfield responded

Thanks for your feedback, Walter, and please feel free to stop by our lounge to relax between service visits also!

January 11, 2013

I have owned my Lexus for 8 years - it has 130,000 miles and I am happy to report that it has always run great. This I believe can be attributed to the fact that it is a quality vehicle and that I have it More

by Marcia Berent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Dave Ferguson
Jan 16, 2013 -

Meade Lexus of Southfield responded

We love the high-mileage/previous model Lexus stories--always such a testament to the brand and products that Lexus brings to the market. We also love seeing great owners that take such great pride in their vehicles. Thank you for allowing us to assist you in maximizing the life of your Lexus and our goal is maintain your confidence for many more years to come!

January 11, 2013

My experience was fantastic. Dave was great and worked hard to make sure I got the best deal possible. The service was first class and my car was delivered as promised in a matter of a few hours. More

by Ernboyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Israilov, Dave Israilov
Jan 16, 2013 -

Meade Lexus of Southfield responded

Wonderful to know, thank you for sharing and for being a Meade Lexus customer!

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