Meade Lexus of Southfield

I own a 2003 ES 300. I've had my vehicle serviced by Meade Lexus for 10 years. My last two visits I was serviced by Adam. I think he is very friendly, professional and informative. Meade Lexus for 10 years. My last two visits I was serviced by Adam. I think he is very friendly, professional and informative. More

I had concerns about a recent recall campaign and subsequent alignment problems. Both Dale Engel and Tony Krajewski were both professional and responsive to my issues. They made me feel like a valu subsequent alignment problems. Both Dale Engel and Tony Krajewski were both professional and responsive to my issues. They made me feel like a valued customer and took extra care about making things right. And they did. That counts! It's the reason that I have felt comfortable as a Meade Lexus customer over many years. Dale Engel, head shop tech, seems to radiate expertise and is a straight shooter with clear explanations and good ideas on Lexus vehicles and their repair and maintenance. He knows his stuff. More

THE SERVICE I RECEIVED FROM KAREN & PHIL WAS EXCELLENT. THEY FOLLOW-UP WITH PHONE CALLS TO MAKE SURE I WAS SATISFIELD WITH MY NEW LEXUS. n EXCELLENT. THEY FOLLOW-UP WITH PHONE CALLS TO MAKE SURE I WAS SATISFIELD WITH MY NEW LEXUS. n More

I came in for a oil change today and Adam was very I came in for a oil change today and Adam was very helpful he let me know that my battery was low, and if I had any other concerns to let Him know I came in for a oil change today and Adam was very helpful he let me know that my battery was low, and if I had any other concerns to let Him know. I've always had very good salespeople at Lexus of Southfield. I can say I all ways leave satisfied. I CAN NOT say the same thing about Lexus of LAKESIDE!!!!!!!!!!!!!!!!! More

I called Mark because I lost blue tooth pairing with my iphone and I was not having success in re-establishing connection. After walking me through the steps Mark got Phil to help out right away with no wa iphone and I was not having success in re-establishing connection. After walking me through the steps Mark got Phil to help out right away with no waiting, this was excellent response, service! More

Karen Klassen is very friendly, kind, accommodating, knowledgeable, amicable, informative, up to date, and technologically adept to the new Lexus computer system. She is a great asset to the Meade Lexu knowledgeable, amicable, informative, up to date, and technologically adept to the new Lexus computer system. She is a great asset to the Meade Lexus family. Karen takes her time, never rushes you, answers every question you might have, and did her ABSOLUTE BEST in making me feel comfortable in making my decision. More

My service experience with Jerry was excellent. He went above and beyond to help me out with my 5000 mile maintenance check. Thank you Jerry, I will ask for you next time I need service. above and beyond to help me out with my 5000 mile maintenance check. Thank you Jerry, I will ask for you next time I need service. More

When I visit Meade Lexus of Southfield I always have a pleasant experience. I'm always greeted by a customer service representative who offers me a beverage, and a magazine to read while waiting. I usuall pleasant experience. I'm always greeted by a customer service representative who offers me a beverage, and a magazine to read while waiting. I usually dont make an appointment and am always able to get out in a timely manner. The dealership always does quality work which keeps me coming back. Keep up the good work Meade Lexus of Southfield :-) More

I am a repeat customer. The service is great, Karen is very customer service orientated. The experience is very easy and pleasant. She calls afterwards to make sure everything is working. This if my 4t very customer service orientated. The experience is very easy and pleasant. She calls afterwards to make sure everything is working. This if my 4th lexus and I recommend the dealership to everyone More

Tony has always shown exceptional customer service each time we have had the vehicle serviced. Due to our busy schedules he has always worked to accommodate us and remain sensitive to our time constraints time we have had the vehicle serviced. Due to our busy schedules he has always worked to accommodate us and remain sensitive to our time constraints. Tony's superb service reminds me why we chose and will continue to prefer the Lexus brand. More