Meade Lexus of Southfield

Don Allen is the best he is very attentive and on the job. He is for the customer and provides the very best on behalf of Lexus. job. He is for the customer and provides the very best on behalf of Lexus. More

Greg has been a remarkable service representative assiting me in ALL ways possible to make my life easier and make limit everyday stresses that normally go with most car dealerships. He bends over b assiting me in ALL ways possible to make my life easier and make limit everyday stresses that normally go with most car dealerships. He bends over backward to satisfy you and is by far, the gold standard example of how car dealers sales, service or otherwise should interact with clients. More

My experience with Greg Edmonson has been truly outstanding, not only is Greg professional, he's also personable and considerate and truly cares about how he can take care of you and your vehicle, outstanding, not only is Greg professional, he's also personable and considerate and truly cares about how he can take care of you and your vehicle, Greg always puts your needs first..... I would highly recommend Greg for any services you need on your vehicle. Maria More

Mark was great, answered all my questions. Put me at ease from the moment I walked in, felt no pressure. I felt Mark was competent, experienced and friendly. from the moment I walked in, felt no pressure. I felt Mark was competent, experienced and friendly. More

This was my first time at this dealership, I worked with Jerry, who was very helpful. I came in for routine maintenance and Jerry explained everything to me in understandable terms since i have no idea abou Jerry, who was very helpful. I came in for routine maintenance and Jerry explained everything to me in understandable terms since i have no idea about car or maintenancing them. I also liked that he contacted me before any additional work was done to get my feedback and permission. He has been one of the best service men i have ever dealt with at a Lexus dealership, and i have driven Lexus's for the last 15 years. The dealership was also impressive, clean and everyone welcomed me and were very helpful. This will now be my Lexus dealership, Thanks Chrisitne More

I absloutely love the service from Lexus. Jerry was attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. attentive, personable and professional. I will continue to purchase/lease vehicles as long as the service standards remain as is. More

The experience from beginning to end was a positive one. At no point were pressure sales tactics used. Dave was prompt, professional, and accommodating throughout the process. Thank you Meade Lexus for a g At no point were pressure sales tactics used. Dave was prompt, professional, and accommodating throughout the process. Thank you Meade Lexus for a great buying experience . More

I thoroughly enjoyed my experience at Meade Lexus. My consultant Don Allen, was knowledgeable and very efficient. I had a clear understanding of the services rendered and a plan of execution for future consultant Don Allen, was knowledgeable and very efficient. I had a clear understanding of the services rendered and a plan of execution for future maintenance. Don's friendly demeanor and professional expertise made an "overdue" visit, quite painless and set my mind at ease. Thanks to Don and his team for a job well done! I look forward to working with him in the future. Sincerely, Danielle Terrell More

My compliments go out to Meade Lexus of Southfield. I've always received fairly good customer service at that location. However, over the past few years, your service went from fairly good to absolutel I've always received fairly good customer service at that location. However, over the past few years, your service went from fairly good to absolutely outstanding. I can only credit one specific person for the incline, Don Allen. His professionalism is note worthy and exemplary...when you are in his company, he makes you feel like you're the most important person and you're issues/complaints are high priority on his list. I am a highly pleased customer, I have referred many relatives and friends to Meade Lexus because of it. And needless to say, I've recommended Mr. Allen everytime. I am in an Administrative position myself and I know how hard it can be to find people who take pride in what they do and go the extra mile just because. Don is truly an asset to your facility and as long as you employ people of such caliber, I am sure you will always receive high regards. Sincerely, Shak More

I never want to buy a car without the help of Joey and Phil. Joey was amazing and I bought the car probably within the hour of meeting him. He did all the work and continued to follow up to make sure I Phil. Joey was amazing and I bought the car probably within the hour of meeting him. He did all the work and continued to follow up to make sure I was happy. Answered all my questions, extremely patient with showing me all the gadgets etc. He's the BEST. Phil basically taught me how to drive the car and came to my home in Ann Arbor when I had a problem with the garage door opener and kindly went over other problems I was having figuring out the mouse. From now on I will always go to Meade Lexus in Southfield even though the Ann Arbor store is closer. More