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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

March 03, 2013

Brought in for 5000 mile service. Adam Grace was professional and pleasant to work with. Work was completed before time. Follow-up questions through email were replied to on Saturdy and Sunday. Very More

by AshokaJain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Mar 07, 2013 -

Meade Lexus of Southfield responded

Hi Ashoka- We are always overwhelmed by the number of customers who have returned to us for so many years, and your decade of loyalty is appreciated by each and every employee here. Thank you for your high praise and recommendations to others, and for being such a large part of the Meade Lexus family.

March 02, 2013

I have been coming back to Meade Lexus now for 13 years. I recently leased my fifth Lexus from this dealership. I have never had a bad experience during my 13 years. I truly believe this is why I keep comin More

by 041497
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx, Maria D'Aigle
Mar 07, 2013 -

Meade Lexus of Southfield responded

We are humbled by your continuous returns to Meade Lexus, and are beyond grateful for your loyalty not just to us, but to the Lexus brand. We have such amazing customers that it makes our jobs so incredibly rewarding, and we thank you for being one of them. Please also consider joining us on the first Saturday of every month for our Customer Appreciation Breakfasts that we have--a nice, filling way to start any weekend! :)

March 02, 2013

The service was excellent and took the expected amount of time. The lounge area is comfortable and all the charges were explained before the work was done. More

by RaterBater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Mar 07, 2013 -

Meade Lexus of Southfield responded

Thank you for your review!

March 02, 2013

It is alway's a pleasure to come & visit your dealership. I am always greeted with a smile & a warm welcome by your staff. Your staff is very professional & customer service oriented. It was a More

by christinehawrylyszyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Mar 07, 2013 -

Meade Lexus of Southfield responded

We're so pleased you have had such an enjoyable experience with our staff during each visit! We are always striving to provide the high-quality customer service that our customers deserve, and we thank you for giving us the opportunity!

March 01, 2013

I would also like to write a review for Keith. He does detailing on the vehicles. Keith does an exceptional job. He is not only polite but he is very thorough. My car is always in order when he does it More

by dimples23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
, Don Allen
Mar 06, 2013 -

Meade Lexus of Southfield responded

We're delighted to hear that our service and employees have met or exceeded your expectations! Thank you for your review about your experience and we look forward to the next time you stop by for a complimentary car wash for your Lexus!

March 01, 2013

This is an excellent, business friendly, family orientated dealership. Their prices are competitive with American luxury with European/Japanese quality. Lexus makes one of the finest cars in the More

by gdblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rodriguez, Maria D'Aigle
Mar 06, 2013 -

Meade Lexus of Southfield responded

We value your thoughts and suggestions always, so many thank yous from all of us for taking time out of your busy schedule to share them!

February 28, 2013

Don Allen is an outstanding person. Every visit for many years now, he has always been the same, professional and provides excellence customer service. Happy customer here! More

by kbreech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Mar 06, 2013 -

Meade Lexus of Southfield responded

Thanks for sharing!

February 28, 2013

I brought my car in for oil change and received great service. Greg was superb in explaining everything and going the extra mile to make sure that my questions were answered. I was well pleased with th More

by allinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Mar 06, 2013 -

Meade Lexus of Southfield responded

Hi Allecia- We appreciate your taking the take to share your thoughts! Thanks so much for being a Meade Lexus customer and have a wonderful day!

Mar 06, 2013 -

Meade Lexus of Southfield responded

Hi Allecia- We appreciate your taking the take to share your thoughts! Thanks so much for being a Meade Lexus customer and have a wonderful day!

February 28, 2013

Dave Israilov was my sales agent and from the moment I enter the lot, Dave was very helpful and very informative about the products at Meade Lexus. While at Meade Lexus all of the staff was very professio More

by honeygirl810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
Mar 06, 2013 -

Meade Lexus of Southfield responded

We're pleased to know that your Meade Lexus experience has been a positive one! We hope you're enjoying your new vehicle and stop by again soon--even if it's just for a hot cup of coffee to go! :)

February 27, 2013

i have been dealing with jerry for years he's always respects my time and listens to my concerns, he is the main reason that i've purchased a few lexus vehicles, keep up the good work More

by harrisonhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Feb 27, 2013 -

Meade Lexus of Southfield responded

Thank you for taking a quick moment to express your feedback--we value all feedback you may have now and in the future and we hope you will continue to make us aware of how we can improve your experience. Thank you again and have a wonderful afternoon!

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