Meade Lexus of Southfield
Southfield, MI
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Adam Grace has always provided exceptional service, for this reason I will continue to have my vehicle serviced at Meade Lexus Of Southfield and I recommend this dealership to others. I greatly appreciate this reason I will continue to have my vehicle serviced at Meade Lexus Of Southfield and I recommend this dealership to others. I greatly appreciate the professional and honest service I receive from Adam Grace and Adam Staton. Thanks for making each visit a pleasant one. Tonya Washington More
I actually live closer to the other Lexus dealership, but choose to drive a few extra miles because of the customer service in Southfield. Tony is great and although I know that I am going to spend money whe choose to drive a few extra miles because of the customer service in Southfield. Tony is great and although I know that I am going to spend money when I see him, (smile) he makes it very pleasant. I have also purchased 2 cars from this dealership and Dave was wonderful. Between the sales staff and the service staff, I think I will continue to drive a Lexus for a long time. More
Tony has excellent service for any customer. If i forgot my appointment, he gives me call (my busy schedule). He understand that i don't know about the car, but he's willing to explain it to me. That's why my appointment, he gives me call (my busy schedule). He understand that i don't know about the car, but he's willing to explain it to me. That's why i have two lexus truck. More
everything about our experience during the sales process as well as the vehicle delivery went smoothly, professionaly and with a good appreciation of the value of our time. maria is awesome and i thourou as well as the vehicle delivery went smoothly, professionaly and with a good appreciation of the value of our time. maria is awesome and i thourougly enjoyed working with her. whe was extremely knowledgable about the vehicles, paid clse attention to our specific desires and was patient and clear in her explanations. More
Service was great. I got in and got out quickly and effiently which was appreciated. Dave called to follow and explained everything clearly so that i had no questions. effiently which was appreciated. Dave called to follow and explained everything clearly so that i had no questions. More
I was having problems with a couple of different issues. On short notice, Greg was able to identify an appointment earlier than I expected. The vehicle was picked up at my place of employment and was back On short notice, Greg was able to identify an appointment earlier than I expected. The vehicle was picked up at my place of employment and was back before the end of the work day. As soon as the causes of the problem were identified, Greg called me right away with the information along with a fast solution. The whole experience either met or exceeded my expectations. This was service at its finest and I highly recommend Meade Lexus as a result. Michael Poulos More
Meade Lexus Southfield has always been wonderful to us in servicing both our cars , 13 years for the RX and 7 years for the GX. Our service tech Tony has engaged us in a friendly, professional manner to assi servicing both our cars , 13 years for the RX and 7 years for the GX. Our service tech Tony has engaged us in a friendly, professional manner to assist with planning our long term services for either of our Lexus'. We can count on what he says in terms of a timetable in completing the work, and he explains the service or what is needed in understandable language. We especially appreciate his recognition of our changing driving needs and our commitment to regular yet affordable maintenance procedures. More
Tony Krajewski is always pleasant, explains thoroughly what is being done, and keeps me informed of the progress of the work. The waiting area is comfortable and the receptionists are friendly and helpfu what is being done, and keeps me informed of the progress of the work. The waiting area is comfortable and the receptionists are friendly and helpful. Overall, bringing my car in for service has been a positive experience. More
This is a letter of appreciation in regards to my recent visit to Lexus of Southfield Dealership. This is my second visit and once again I couldn't be happier. The staff is outstanding and provide a friendl visit to Lexus of Southfield Dealership. This is my second visit and once again I couldn't be happier. The staff is outstanding and provide a friendly and knowledgeable environment for all who visit. From the moment I walked in the door until the time I left my mind was at ease knowing my car would be well taken care of. The attention to each customer was apparent as they greeted me with a courteous smile and professional service. I believe a company is only as good as the people who stand behind it and the staff at Lexus of Southfield dealership display the qualities of excellence and friendly service all in one. Thank you for making my visit a pleasant one. I highly recommend this place for anyone looking for above and beyond service. Thank you Sincerely K. Wesley More