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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

March 08, 2013

Adam Grace has always provided exceptional service, for this reason I will continue to have my vehicle serviced at Meade Lexus Of Southfield and I recommend this dealership to others. I greatly appreciate More

by tlw1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
Mar 11, 2013 -

Meade Lexus of Southfield responded

Hi Tonya- It's our absolute pleasure to provide you with the best service possible each and every time you visit, and we hope you will let us know if there is ever any way we can improve upon that. Thanks so much for taking a moment to tell us about your experience with Adam and Meade Lexus--your feedback is incredibly important to us!

March 07, 2013

I actually live closer to the other Lexus dealership, but choose to drive a few extra miles because of the customer service in Southfield. Tony is great and although I know that I am going to spend money whe More

by Mrseanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Mar 08, 2013 -

Meade Lexus of Southfield responded

10 Our sincerest thanks for being a Meade Lexus customer and for sharing your experience with us! We are always appreciative and look forward to seeing you!

March 06, 2013

Tony has excellent service for any customer. If i forgot my appointment, he gives me call (my busy schedule). He understand that i don't know about the car, but he's willing to explain it to me. That's why More

by bhogan1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony your GREAT!!!! Southfield, MAI, Anthony (Tony) Krajewski
Mar 07, 2013 -

Meade Lexus of Southfield responded

Thanks for your review!

March 06, 2013

everything about our experience during the sales process as well as the vehicle delivery went smoothly, professionaly and with a good appreciation of the value of our time. maria is awesome and i thourou More

by jdforman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
Mar 07, 2013 -

Meade Lexus of Southfield responded

We know our customers have very busy schedules and we will always make every attempt to affect your schedule as little as possible. From our complimentary vehicle pick-up and delivery service to our complimentary loaner fleet, we'll always have you in and out as quick as you need to be for future visits as well. Thank you for your review and have a wonderful day!

March 06, 2013

Service was great. I got in and got out quickly and effiently which was appreciated. Dave called to follow and explained everything clearly so that i had no questions. More

by iroc2581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Mar 07, 2013 -

Meade Lexus of Southfield responded

Fantastic! Thank you for sharing!

March 06, 2013

I was having problems with a couple of different issues. On short notice, Greg was able to identify an appointment earlier than I expected. The vehicle was picked up at my place of employment and was back More

by MDP53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Mar 07, 2013 -

Meade Lexus of Southfield responded

Hi Michael- Thanks so much for sharing your experience with us! We are delighted to hear that you were able to utilize our complimentary vehicle pick-up amenity so your vehicle issues didn't greatly affect your schedule. We sincerely appreciate your choosing Meade Lexus for your service needs and look forward to being of assistance any time it might be needed in the future as well. Have a wonderful day!

March 06, 2013

Dave was fantastic and so was the gentleman that helped guide me in and out of the service area. The premises is always clean and neat. More

by alexdho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Mar 07, 2013 -

Meade Lexus of Southfield responded

We appreciate your feedback!

March 05, 2013

Meade Lexus Southfield has always been wonderful to us in servicing both our cars , 13 years for the RX and 7 years for the GX. Our service tech Tony has engaged us in a friendly, professional manner to assi More

by barsuzlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Mar 11, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing your enthusiasm for Tony as well as the Lexus brand. It's been our pleasure to assist you for such a long period of time already, and we look forward to providing the utmost customer service for many more years to come. Thank you again for the review and have a great day!

March 04, 2013

Tony Krajewski is always pleasant, explains thoroughly what is being done, and keeps me informed of the progress of the work. The waiting area is comfortable and the receptionists are friendly and helpfu More

by caroledwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Mar 07, 2013 -

Meade Lexus of Southfield responded

Thank you for taking a moment to share your feedback--we really appreciate it!

March 04, 2013

This is a letter of appreciation in regards to my recent visit to Lexus of Southfield Dealership. This is my second visit and once again I couldn't be happier. The staff is outstanding and provide a friendl More

by Kaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Mar 07, 2013 -

Meade Lexus of Southfield responded

Thank you for taking time out of your busy schedule for such a thorough and helpful review! We take great value in our customer feedback, as that is what helps shape our company for the highest-quality of customer service moving forward. We hope you'll visit us a third time and please feel free to stop by any time in between for a fresh cup of coffee or a snack to-go. Thank you for choosing Meade Lexus and have a great day!

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