Meade Lexus of Southfield

I have owned a Lexus car for 12 years. During all that time, I have used Meade Lexus of Southfield for their outstanding service. When I decided to buy a new car, I came to Karen Klaassen because she was time, I have used Meade Lexus of Southfield for their outstanding service. When I decided to buy a new car, I came to Karen Klaassen because she was so highly recommended by 2 of my friends. I have not been disappointed. She is knowledgeable, helpful, straightforward and pays attention to details. I would recommend her in an instant. Phil has called me periodically to see if I am satisfied with my car and if I had any questions or concerns. I appreciate his follow up. Linda patiently explained the details of my new car when I took delivery. She focused on what I wanted to know rather than just following a script. More

thus far at Meade Lexus Southfield i have had great service everytime. No unexpected problems with my car or pricey service add ons. Personal attention that makes you feel confident in the people takin service everytime. No unexpected problems with my car or pricey service add ons. Personal attention that makes you feel confident in the people taking car of your vehicle. More

I have visited the Lexus service dept 6 times since my purchase of our Lexus RX450H 6 months ago. While a few times have been for car wash only, 4 times have been for service - twicefor squeak (bad shock purchase of our Lexus RX450H 6 months ago. While a few times have been for car wash only, 4 times have been for service - twicefor squeak (bad shock...which was replaced under warranty, no questions asked) once for oil change and once for allignment. The dealer has been more than accomodating. I have used the replacement car for the day service twice and find it very easy to use. Dave goes out of his way to make sure I am happy with my new Lexus...and I am :-) More

Anthony Krajewski, he is always helpful and understanding to the issue that I have to my car, and he always go's of his way to help me, I always recommend him for hard work to provide the best service. to the issue that I have to my car, and he always go's of his way to help me, I always recommend him for hard work to provide the best service. More

In the past we did not care for Southfield Mead Lexus as most of their representatives were cocky. Customer Service has changed. Adam Grace makes it a pleasure to bring the vehicle in. He is courteous, most of their representatives were cocky. Customer Service has changed. Adam Grace makes it a pleasure to bring the vehicle in. He is courteous, professional, and knowledgeable and truly enjoyes what he does. He is sounds happy when I make back- to- back phone calls to him with my vehicle problems/questions. The other employees seem pleasant. The Quality of work appears to be excellent as long as the new part does what it is suppose to. We purchased a 5 year warranty on the car so I cannot rate the "Price" category. However, we will never do that again -- best to pay as we go. More

Maria was a professional in every sense of the word. She took the time to get to know exactly what I was looking for in my next vehicle purchase, she then worked with me to deliver the best pricing on the e took the time to get to know exactly what I was looking for in my next vehicle purchase, she then worked with me to deliver the best pricing on the exact car I wanted. Maria made the whole purchasing experience an enjoyable one with no hassles. I would highly recommend her to anyone looking for a new vehicle. Her manager Joseph Rodriguez also was a great help in getting me into my new car, I thank them both and will surely be back to purchase again! More

From the minute I contacted Meade Lexus and Maria D'Aigle, I was treated with the highest level of customer service and respect. All of my questions were answered quickly and correctly. Phone calls D'Aigle, I was treated with the highest level of customer service and respect. All of my questions were answered quickly and correctly. Phone calls and emails were returned promptly. When Maria couldn't be there to meet me, she arranged for one of her associated (Philip Coron) to help me. He was prepared, knowledgeable, and helpful. The car was impeccable and was delivered as promised to my home. A minor service issue did arise, but Tony Krajewski (service manager) handled it so easily for me that it did not provide any inconvenience at all. I mentioned the service issue to Maria, who contacted Tony, who contacted me. He actually sent a repairman out to my house to correct the issue (at no cost to me). I cannot express enough how enjoyable it was dealing with Meade Lexus of Southfield and all of the employees that I dealt with there. I have purchased many vehicles from many dealerships, and usually I feel like I'm being cheated, and kicked out before I can discover the truth. Maria and the rest of the staff and Meade made me feel exactly the opposite: welcome, taken care of, and treated with respect. When it's time for another vehicle, I won't go anywhere else. I recommend Meade Lexus (and Maria D'Aigle in particular) as highly as I can. Go! Talk to Maria. You'll see. You will get a great car and a great experience. More

I recently purchased a new car from Meade Lexus of Southfield and dealt with Mark Matuszcyk. I went back to the dealerhsip for a second purchase after dealing originally with Mark. Mark was great to Southfield and dealt with Mark Matuszcyk. I went back to the dealerhsip for a second purchase after dealing originally with Mark. Mark was great to work with and he went above and beyond in helping me. Mark showed a lot a patience with helping me make the right decision. My main goal was to lower my monthly payments and get something that I liked.... I can honeslty say I achieved both with the help of Makr. I am very happy and look forward to my new purchase in three years. Thanks Mark ! More

Mark is the best salesman at Meade Lexus of Southfield. We have bought two vehicles from him now and he really makes sure we get all that we want. I can't ask for a better person to work with. We have bought two vehicles from him now and he really makes sure we get all that we want. I can't ask for a better person to work with. More

Mark has been very friendly and helpful. He is determined to give me great service, and I feel very comfortable when I go to the dealer that I am in good hand. Thank you very much! to give me great service, and I feel very comfortable when I go to the dealer that I am in good hand. Thank you very much! More