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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

April 27, 2013

My father and I had a fantastic experience at Meade Lexus! Service was unlike any other dealerships I've been to in my life, it was fast and all in good timing. We're from Kalamazoo and we wanted our p More

by vkue0712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk
May 08, 2013 -

Meade Lexus of Southfield responded

We're delighted to know your experience was as convenient and efficient as we could make it! We are thrilled we had the opportunity to earn your trust and business, as well the opportunity to welcome you the Meade family. Travel safe until next time and we look forward to seeing you and your father again!

April 26, 2013

Last Saturday 4/19/2013 we decided to spend all day for test driving different cars for my son, hoping to find something that he likes at least by next winter. Lexus dealership in Southfield was the last s More

by zvaleeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
May 08, 2013 -

Meade Lexus of Southfield responded

We're pleased to hear that you found a great pre-owned option and finance special to best suit you and your son's needs! We hope he's already enjoying his new IS250 and look forward to demonstrating how "smooth" and "pleasant" can continue to be used to describe your ownership experience here at Meade Lexus. :) Please let us know if there's anything else we can help with in the meantime and have a good day!

April 26, 2013

My experience with Mr. Edmonson has been nothing but fabulous, for many years. Mr Edmonson is always professional, honest,and dependable,,your company should be honored to have him on your team..Thi More

by gerrytown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
May 08, 2013 -

Meade Lexus of Southfield responded

Thank you for taking a moment to share your thoughts!

April 25, 2013

I am very satisfied with my visit to Meade Lexus. I was just visiting the show room because I was getting my used Lexus ES 300 serviced. I was looking at the IS 250 and Mark Matuszczyk came up to me to se More

by nfrankli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Matuszczyk
May 08, 2013 -

Meade Lexus of Southfield responded

Hi Nekea- Congratulations on your first new car, and what an enjoyable and wonderfully descriptive review about your experience! We couldn't be happier hearing your positive feedback about how you came to be the proud new owner of another Lexus--such a touching story that makes us proud to do what we do. Please remember our customer service never ends after you drive the car off the lot, but we are passionately committed to providing the best experience possible always. We also hope you'll join us for an upcoming Customer Appreciation Breakfast at either location on the first Saturday of every month, just our way of saying thank you for being part of our family. So a big thank you and congrats again!

April 24, 2013

Joey and his team are the absolute best at what they do. I came in for a certified 2012 Lexus RX 350 and ended up leaving in a brand new 2013 ! Put your trust with these wonderful people. Joey ran numbers a More

by jonathen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Hernandez, Joey Fortuna
May 08, 2013 -

Meade Lexus of Southfield responded

What a great review that speaks to the surprisingly affordable ways our customers can get into some of the finest cars ever built! :) We strive to provide a variety of finance options that cater to a variety of budgets--and it's great to know that you found an option that best suited you for a brand new RX. Congratulations on driving off in the most award-winning Lexus model of all time and many thank yous to you for so highly recommending our dealership and staff. We appreciate your business and support and wish you all the best in your new vehicle until we see you again!

April 24, 2013

This was my first time at the Southfield Lexus Dealership. It was a great experience. Every employee was friendly and pleasant to deal with. Dave proved to be very friendly and knowledgeable when More

by sgmh8512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
May 08, 2013 -

Meade Lexus of Southfield responded

First of all, we would all like to extend a big welcome to the Meade Lexus family! This is just the beginning of an ownership experience of the highest quality, and we look forward to demonstrating the reasons why so many customers return to us again and again. Please do join us for an upcoming Owner Welcome Event (every Wednesday at 3pm) and/or one of our Customer Appreciation Breakfasts at either location on the first Saturday of every month (just our way of saying "Thanks!"). We hope to see you again soon and please don't hesitate to reach out to us with any question or concern along the way!

April 19, 2013

Having my car serviced at Meade is stress free experience. Very friendly staff. Just love Jerry. Very knowledgable and kind person. I trust him and his opinion on what my car need. More

by Joyce610655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
May 08, 2013 -

Meade Lexus of Southfield responded

We are honored to have earned your trust and are delighted that Jerry is contributing to creating such stress-free experiences for you. We hope to see you again soon--please feel free to stop by even if it's just for a fresh cup of gourmet coffee when you're passing through!

April 17, 2013

I rated quality of work only 'good' because generally it takes more that a few hours to see if there are issues with service. However, Dave was pleasant to deal with. More

by l723white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
May 08, 2013 -

Meade Lexus of Southfield responded

Thank you for your feedback--our customer comments are what helps improve our processes moving forward. Thanks again and have a good day!

April 15, 2013

david was prompt, informative, and helpful. he also recommended other items to keep track of to keep my vehicle looking and running great. the waiting area is pleasant, warm, and accommodating for my More

by swest611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
May 08, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing!

April 15, 2013

Meade Lexus always provides quality work and friendly service. The waiting area is generally a quiet place to catch up on business. The only challenge they have is that the time to completion tends to More

by seanflatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
May 08, 2013 -

Meade Lexus of Southfield responded

Thanks so much for your feedback and comments regarding our completion estimates. We will definitely forward this one concern to our service department to raise more awareness about the possibility of under-estimating. We certainly want to be as accurate as possible since we know how valuable your time is. Thank you again--we really appreciate it!

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