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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

April 29, 2013

Greg is a stellar service person. He was able to find the tires I needed for my vehicle and price match the quote I had received at another tire company. understanding that I would rather have all the work d More

by drcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
May 08, 2013 -

Meade Lexus of Southfield responded

Great to hear that we were able to make your new tire purchase and installation process as convenient and efficient as possible! We can definitely understand how busy our customers are and how valuable their time is, which is why we offer such amenities as our complimentary new Lexus loaner fleet and complimentary vehicle pick-up and delivery. If you can think of any other way we can make your life easier, please let us know. :) Have a wonderful week!

April 29, 2013

The service was so great I won't go no where else but there. With the smile and greeting I didn't want to leave. More

by Sturen
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Allen
May 08, 2013 -

Meade Lexus of Southfield responded

Thanks for sharing! <insert another smile>

April 29, 2013

This is the third Lexus that I've leased with Mr. Dinkins. His body of knowledge related to these products is always impressive to me. More

by kennethsharp1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Dinkins
May 08, 2013 -

Meade Lexus of Southfield responded

We are honored you have chosen a Lexus vehicle three times now and that you continue to be impressed. The Lexus brand is fortunate to have you be a continued part of it, and we are grateful that we can play a role in your vehicle experience.

April 29, 2013

Don Allen is always a pleasure to work with. His friendly composure and expertise make my service appointments a delight. He is always prepared with the necessary parts and informs me promptly if any changes More

by mterrell7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
May 08, 2013 -

Meade Lexus of Southfield responded

Your Lexus vehicle absolutely deserves the highest quality service and attention possible! And if that is ever not the case, we are not doing our jobs properly and hope you will let us know. But we are delighted that we have succeeded in providing such a positive experience so far, and have every intention of continuing so in the future as well. Thanks so much for being part of the Meade Lexus family!

April 29, 2013

I was very pleased with my service visit. Don Allen was an exceptional consultant. He came out and greeted me with a smile and his charming personality. The work done on my vehicle was finished when promis More

by KathrynLipa
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Allen
May 08, 2013 -

Meade Lexus of Southfield responded

Great to know! Thank you for choosing Meade Lexus for your vehicle needs!

April 29, 2013

Don Allen made my experience at the dealership a very pleasant one. He was very kind, courteous and attentive to all my needs concerning my vehicle. Thank you for hiring such a great employee! More

by Arkishaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
May 08, 2013 -

Meade Lexus of Southfield responded

We're glad we hired him, too! :) Thanks for telling us about your experienc with Don--we'll be sure to let him know also. Have a good day!

April 29, 2013

Don Allen exemplified excellent customer service. He explained everything in detail and made me feel comfortable. I would refer him to anyone I know who would need work done on their vehicle. More

by Angela Cobb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
May 08, 2013 -

Meade Lexus of Southfield responded

We appreciate your feedback! Have a good day!

April 28, 2013

i have been a service customer of meade lexus for 5 yrs and have dealt with jerry marx the majority of the time, he has always listens to my concerns and offers soultions, he is very much an asset to meade More

by 1tedstile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
May 08, 2013 -

Meade Lexus of Southfield responded

We look forward to serving you in any way possible now and the future as well, and are grateful for being your preferred dealer for so many years. Thank you for being a part of our family and have a great week!

April 28, 2013

I have been a Lexus owner a number of years. I found the dealership to be very friendly. When I arrived I was greeted promptly. I enjoyed working with Jerry Marx. He is the only advisor I am willing to work More

by vpapadop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
May 08, 2013 -

Meade Lexus of Southfield responded

We appreciate your comments!

April 28, 2013

Jerry is always such a pleasure to work with. I appreciate his efficient follow-up and reliability. He gets the job done! He is trustworthy and I always can be sure he's got my back. More

by Fastcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
May 08, 2013 -

Meade Lexus of Southfield responded

Our goal is to build lasting relationships with each customer, and that can only be done by building trust. We're honored you have instilled your trust in Jerry and our team, and we look forward to having your back long into the future. Thanks so much for choosing Meade Lexus!

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