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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

May 17, 2013

Thought Tim Turner and the dealership did a great job. We were down for a Tiger's game, in the market for another car. We ended up trading our 2004 Lexus 330 for a 2010 Lexus 350. We were able to make a More

by pjeckert63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2013 -

Meade Lexus of Southfield responded

Hope the Tigers won for you that day! Thanks so much for the opportunity to earn your trust and business in such a short time frame and we hope you have been enjoying your Lexus upgrade!

May 17, 2013

I think Tony at Meade Lexus is great! He helps answer all my questions and is always there for me to help solve any problems that arise on my two lexus cars that I own without trying to soak me with a big bi More

by kevin248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Jun 20, 2013 -

Meade Lexus of Southfield responded

Happy to hear that--thank you for commenting!

May 15, 2013

We very much appreciated Mark Matuszczyks' friendly professionalism. Marks out of the box thinking and outward sincerity was a breath of fresh air. Mark didn't just sell us a vehicle, he took the time More

by dbadour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace, Mark Matuszczyk
May 17, 2013 -

Meade Lexus of Southfield responded

Hi Denny and Barbara- Thanks so much for taking a moment to briefly explain how your experience was with our dealership and Mark! And please remember your luxury benefits don't stop there, as we have many ongoing complimentary customer amenities to help make your ownership experience continuously rewarding and enjoyable. Please stop by anytime, even if it's just for a cup of coffee, and we hope to see you soon!

May 15, 2013

The service at Meade Lexus of Southfield has always been excellent. They are prompt, courteous and sensitive to my time. At today's appointment David (and also Jerry in past appointments) continued this t More

by ghandjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ferguson, Dave Ferguson
May 17, 2013 -

Meade Lexus of Southfield responded

We appreciate your taking the time to share your feedback! Please stop by for the fresh and hot coffee anytime you're in the area, and remember car washes are always complimentary also. Thank you for choosing Meade Lexus for your vehicle needs and have a wonderful weekend!

May 13, 2013

We took our car in for service and thanks to Tim, we walked out with a new car. Everyone was very helpful, Tim, Joe, Phil, and Katie. We are always happy with the service that Lexus provides, but this More

by CharlotteMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Turner
May 17, 2013 -

Meade Lexus of Southfield responded

Thanks for telling us about your exciting experience! We look forward to introducing you to an equally exciting ownership experience as well, and appreciate your giving us the opportunity to do so!

May 13, 2013

This was one of the most positive dealership experiecnes I have ever had. Maria was knowledgeable, pleasant, and efficient. I felt that I came out with a great vehicle and a good price, especially for the More

by ibarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria D'Aigle
May 17, 2013 -

Meade Lexus of Southfield responded

Excellent feedback that we are grateful you provided. Thank you!

May 13, 2013

We came to the dealer with an unexpected problem with a leaking water pump on Saturday May 11, Dave Furgeson made us very pleased with his full attention and concern and was kind enough to give us a loan More

by Ckmarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
May 17, 2013 -

Meade Lexus of Southfield responded

Haha, we apologize for supplying a loaner car that would sweep your wife off her feet! :) We're pleased to know you had such an enjoyable experience given the unexpected problem with your water pump. It was our pleasure to assist as always, and we look forward to seeing how we can help in the future also. Thanks so much and have a great day!

May 13, 2013

Great customer service: so efficient, nice, catered to all my needs. They have wireless internet for customers to use; very nice touch and something I utilized. More

by sfakih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grace
May 17, 2013 -

Meade Lexus of Southfield responded

Glad to hear you were able to utilize some of our complimentary customer amenities! Just a reminder we also have complimentary iPads and phone chargers for you to use while you wait, too. Thanks for the review!

May 13, 2013

My husband and I were in the market for a used car but we were not sure which type. We met David Israilov on the Meade Lexus lot. He made the whole process very easy for us. David was very knowledgeable a More

by mbmorad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Israilov
May 17, 2013 -

Meade Lexus of Southfield responded

We can't thank you enough for the thorough review and for having the confidence in us to refer us to a friend as well! If you have any additional questions that pop up about vehicle features moving forward, Dave will always be happy to help, as will our dedicated team of Vehicle Technology Specialists--who are always available to address your concerns. Thank you again for being a part of the Meade Lexus family and have a great day!

May 11, 2013

My visit to the dealership that day came with a strange request. I had a living groundhog under my rear of the car. I was terrified and wasn't sure what to do after I stopped at a local oil change place More

by AmyKaplansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Engel, Johnnie Dinkins
May 13, 2013 -

Meade Lexus of Southfield responded

Hi Amy- We certainly don't see reviews like this one every day! While we have saved other animals from Lexus vehicles here, including a kitten and a family of chipmunks, I think a groundhog might be a first. We're just thrilled to hear that the animal was safely retrieved and set free unharmed! When we say we're happy to assist in any situation, we mean it. :) Thank you for allowing us to be of service during this rare instance!

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