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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

June 01, 2013

Johnnie Dinkins is the best car sales person that I have ever worked with. I have been leasing Lexus cars more than 10 years with Johnnie through Southfield Meade Lexus. He is always willing to work with y More

by Shastri_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Dinkins
Jun 20, 2013 -

Meade Lexus of Southfield responded

Thanks so much from all of us at Meade Lexus for being a valued member of the family for more than a decade now! Our customers are the reason why we love doing what we do, and why we always look for new ways to set our standards higher to provide the best experience possible for you. Please let us know if there is ever anything we can do to improve and thank you many times again!

May 31, 2013

Been getting my servicing done with Meade.since I bought my first Lexus over ten years ago. This was my first time dealing with Jerry, he we was very friendly and communicated with my husband and I througho More

by MariaB48331
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry Marx, Gerald (Jerry) Marx
Jun 20, 2013 -

Meade Lexus of Southfield responded

We appreciate your taking the time to share a quick review!

May 31, 2013

I had general vehicle maintenance completed what a pleasant dealership experience. I dealt with Jerry Marx service was finished in the explained time which was perfect. I will recommend this service More

by sbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Jun 20, 2013 -

Meade Lexus of Southfield responded

We appreciate your feedback and look forward to seeing you again soon!

May 31, 2013

Was referred to Joey and the dealership by a friend. Loved the experience. Everything was perfect from the time i came in to the time i left with my new car. More

by madhabit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Fortuna
Jun 20, 2013 -

Meade Lexus of Southfield responded

Great to hear--thanks so much!

May 31, 2013

The toiuch up paint on the purchased used car was terrible. Joey Fortuna stepped right in, and nothing was a problem for him--------he solved it efficiently and quickly. He makes us feel like we ar More

by drmarv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Fortuna
Jun 20, 2013 -

Meade Lexus of Southfield responded

Hi Marvin and Marsha-- We're delighted to hear Joey helped create such a positive and efficient experience for you despite what sounds like an unfortunate scenario. He certainly takes great pride in assisting his customers in any way possible, and are glad this was no exception. Please let us know if there is anything else we can do and have a great day!

May 31, 2013

I came in for my annual oil change. I was greeted by Don Allen and he was very friendly, courteous and professional. He made sure that I was aware of other services my vehicle will need in the future withou More

by DoraineM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Jun 20, 2013 -

Meade Lexus of Southfield responded

Thank you for coming in! Please feel free to stop by in between visits for a complimentary coffee or snack also, or join us for one of our Customer Appreciation Breakfasts on the first Saturday morning of every month!

May 31, 2013

I came in for service on my 2010 Is250. Not sure exactly what I needed done, I met with Jerry Marx who lead me thru the whole process flawlessly. He was very friendly and only suggested things to me that m More

by 2010IS250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Jun 20, 2013 -

Meade Lexus of Southfield responded

Thanks so much for sharing your thoughts about your recent experience!

May 31, 2013

When I came into the dealership, I was greeted by Don Allen. He was very accommodating and he went the extra mile to assist me with my vehicle. He broke down the process into a form that I could understa More

by amg_226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Jun 20, 2013 -

Meade Lexus of Southfield responded

We appreciate the feedback--thank you!

May 30, 2013

came in to have lexus serviced. Jerry handled service issue very well, is pleasant to work with and is very knowledgeable. Will be back for future servicing. More

by lexuslover92585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald (Jerry) Marx
Jun 20, 2013 -

Meade Lexus of Southfield responded

Thank you for your comments!

May 30, 2013

Great service as always at Lexus, I'm always in and out for oil changes. I would definitely recommend this dealership to others, see you in 5,000 miles More

by San2013
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edmonson
Jun 20, 2013 -

Meade Lexus of Southfield responded

Please also come in and out for our Customer Appreciate Breakfasts on the first Saturday of every month, or for anything else we can assist with. Thank you for being part of the family!

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