Meade Lexus of Southfield

Greg Edmonson is awesome - courteous and responsive. Even though our vehicle is old, he treats us like a new car customer! We very much like dealing with him and other Meade Lexus staff. though our vehicle is old, he treats us like a new car customer! We very much like dealing with him and other Meade Lexus staff. More

Other than 'price'...which was just 'fair'....my experience could not have been better and I look forward to the 'service' being of equal status. As to a 'fair' price....I did feel that 'fair'....my experience could not have been better and I look forward to the 'service' being of equal status. As to a 'fair' price....I did feel that the dealer had more room to compromise, but since the vehicle was very new to their inventory, they were less inclined to negotiate. More

As always we had an exceptional experience working with Karen to get the right car for us. She has gone above and beyond many times before for us and that is why this is our 7th Lexus!! Karen to get the right car for us. She has gone above and beyond many times before for us and that is why this is our 7th Lexus!! More

I had a very good experience with Meade Lexus of Southfield. In particular, I enjoyed working with my sales consultant, Maria D'Aigle. She was great. She knew her stuff. She responded quickly to Southfield. In particular, I enjoyed working with my sales consultant, Maria D'Aigle. She was great. She knew her stuff. She responded quickly to my calls and emails. She also came through when she gave me assurances about price, delivery date of my car, etc.... Overall, she was extremely competent and a pleasure to work with. More

Karen was awesome. She was very knowledgeable about the entire product line, knew my trade-in, and really went above and beyond in pulling the deal together. Most impressively she has remained available a entire product line, knew my trade-in, and really went above and beyond in pulling the deal together. Most impressively she has remained available and solicitous after the deal was complete. More

Thank you to Don who went above and beyond to give me excellent service. I appreciate your willingness to accept an appointment on the same day. excellent service. I appreciate your willingness to accept an appointment on the same day. More

I took my father to Meade Lexus to purchase a RX350. He is in his 70's and has been driving practical cars all his life, in support of me and my sister. It was an opportunity to have him enjoy an aspirati is in his 70's and has been driving practical cars all his life, in support of me and my sister. It was an opportunity to have him enjoy an aspirational-type vehicle now that his children are grown and have familes of their own. He's been talking about the RX for years, so he knew what he wanted. It was an exciting experience, as he/we were looking forward to visiting Meade Lexus-Southfield, with checkbook in hand. It ended in disappointment when the salesman that we worked with, quoted us figures that were higher than thoses he initially conveyed and which were also $2,000 higher than what was listed on the Meades Lexus Southfield website. At this point, all trust was lost, and we walked out of the dealership severely disappointed, in knowing that someone would try and sell a vehicle to my father at a price higher than what Meade Lexus and the market were asking. This evoked all the negative impressions about used-vehicle salesmen, where they have no vested interest in your happiness/satisfaction, just their own personal commission. After a few days, the disappointment was still there, but I wanted my father to have the vehicle that he so deserved. I could not stomach the thought of entering the Meade Lexus dealership again, but I wanted to get an RX for Dad. This is when the story turns around, when I e-mailed my request and figures for the vehicle, and Joey Fortuna responsed in heart, and made this transaction happen without delay. He was professional, genuine and thoughtful throughout the process, and made us feel welcome to join, as he called it, 'The Lexus Family'. I could go on about all the details that Joey did for us, but I suppose the best testament would be, that I will recommend him to all my friends and family for their Lexus vehicle needs. My greatest satisfaction is hearing how much Dad loves his new RX. Thanks Joey. Note: I can not submit review without creating an account. Please do not forward my e-mail address to anyone and I am not interested in any Lexus news/notifications. Thanks for your understanding and respect of privacy. More

I like visiting Meade Lexus of Southfield because there seems to be an excitement in the air. Everyone is friendly and will go out of their way to help. From the service rep. Don Allen to the Master Sales seems to be an excitement in the air. Everyone is friendly and will go out of their way to help. From the service rep. Don Allen to the Master Sales Consultant Mark Matuszczyk are great people to work with. I just leased my 2nd ES350, (great car), and it is very nice. All the other people that helped make the sales experience for me great, Linda, Anita and Joe. Thanks, Bill Johnson More

Adam Grace is awesome. Anytime I have an issue i call him and he quickly responded and helps me one hundred percent! He is extremely helpful and reliable. and he quickly responded and helps me one hundred percent! He is extremely helpful and reliable. More

Just received my 3rd Lexus from Maria D'Aigle. My loyalty reflects the quality of her service supported by the infrastructure of an outstanding dealership. Her knowledge and enthusiam makes the buyin loyalty reflects the quality of her service supported by the infrastructure of an outstanding dealership. Her knowledge and enthusiam makes the buying experience a pleasure! The service department (which allows me to have my car serviced and returned while working in my office) and Maria's efforts continues to keep me in the Meade family. More