Meade Lexus of Southfield
Southfield, MI
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This was my first experience with a lexus dealer and I had a great time. I showed up to have a issue diagnosed. I did not have an appointment or call ahead. I was met and discussed the issue promptly and had a great time. I showed up to have a issue diagnosed. I did not have an appointment or call ahead. I was met and discussed the issue promptly and had the problem diagnosed and fixed within an appropriate amount of time. I appreciate the flexibility and availability of the service staff to accomidate my needs. More
Mr. Dinkins and the team at Lexus provided phenomenal customer service! They ensured all our needs were met to the highest extent possible and treated us with the utmost respect! They made sure they coul customer service! They ensured all our needs were met to the highest extent possible and treated us with the utmost respect! They made sure they could meet and/or beat our price of the vehicle we designed online. Mr. Dinkins and Mr. Coron called us to make sure we were satisfied with our purchase and answer any questions. We are very happy to be apart of the Lexus family! Mr. and Mrs. Salis More
Dave Ferguson has always been very helpful and pleasant to deal with. I was his customer at the Utica location and had no problem following him to the Southfield location for all of my service needs. to deal with. I was his customer at the Utica location and had no problem following him to the Southfield location for all of my service needs. More
I just wanted to show my appreciation and let the sales team management know that I was so impressed with the service I received from Hernando. He was so professional and answered all my questions about t team management know that I was so impressed with the service I received from Hernando. He was so professional and answered all my questions about the car I was interested in. He really took his time to explain things to me and was very gracious. It is really a breath of fresh air to work with a sales person who is so respectful, knowledgable, and polite. More
I had my car in for a maintenance service and Mr Ferguson was very helpful and polite. I would recommend this dealer for service and David Ferguson is very a knowledgeable Service Writer. Very happy with the was very helpful and polite. I would recommend this dealer for service and David Ferguson is very a knowledgeable Service Writer. Very happy with the overall experience of this Service Department! More
As someone who has worked in the hospitality industry for the last 22 years, I have a high standard for service. Tony met and exceeded those standards I have. I will be back! the last 22 years, I have a high standard for service. Tony met and exceeded those standards I have. I will be back! More
Employees go out of their way to provide service, very friendly, knowledgeable, efficient, quick, all delivered as promised, no hassle at all, make us feel like we are family members friendly, knowledgeable, efficient, quick, all delivered as promised, no hassle at all, make us feel like we are family members More
Both employees are very knowledgeable, go out of their way, offer many helpful tips on how to take care of the car, rust prevention and more, so efficient, friendly, prompt, all was done as promised and e way, offer many helpful tips on how to take care of the car, rust prevention and more, so efficient, friendly, prompt, all was done as promised and even better More
Tony always takes great care of me and my car. He always takes the time to listen to my needs and the needs of my car, and Nancy makes the best cappuccino! takes the time to listen to my needs and the needs of my car, and Nancy makes the best cappuccino! More
This was my first visit to Meade Lexus after being a customer at another location, that I will not name here. Tony Krazewski greeted me with confidence and a smile, and took my uneasiness away with his customer at another location, that I will not name here. Tony Krazewski greeted me with confidence and a smile, and took my uneasiness away with his calm professionalism. I will be back to this location anytime my car needs to be babied! More