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Meade Lexus of Southfield

Southfield, MI

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1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

June 26, 2013

This was my first experience with a lexus dealer and I had a great time. I showed up to have a issue diagnosed. I did not have an appointment or call ahead. I was met and discussed the issue promptly and More

by curtis2772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Aug 07, 2013 -

Meade Lexus of Southfield responded

We appreciate your trusting Meade Lexus for your vehicle needs and are pleased to hear it was handled to your satisfaction. Have a great day!

June 26, 2013

Mr. Dinkins and the team at Lexus provided phenomenal customer service! They ensured all our needs were met to the highest extent possible and treated us with the utmost respect! They made sure they coul More

by LaQuetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Shelton, Johnnie Dinkins
Aug 07, 2013 -

Meade Lexus of Southfield responded

Hello, Mr. and Mrs. Salis-- Thank you for taking a moment to share your thoughts! We couldn't be happier that you had such a pleasant experience and we look forward to continuing your enjoyable ownership experience into the future also. :)

June 26, 2013

Dave Ferguson has always been very helpful and pleasant to deal with. I was his customer at the Utica location and had no problem following him to the Southfield location for all of my service needs. More

by trishapatterson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson
Aug 07, 2013 -

Meade Lexus of Southfield responded

Thanks for the comments!

June 26, 2013

I just wanted to show my appreciation and let the sales team management know that I was so impressed with the service I received from Hernando. He was so professional and answered all my questions about t More

by Speer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2013 -

Meade Lexus of Southfield responded

Hernando certainly loves what he does and we're happy to hear that it continues to show in his interactions with his guests. We hope you'll visit us again soon or that you'll join us for an upcoming Customer Appreciation Breakfast that we have at both dealerships on the first Saturday morning of each month. Take care until and please don't hesitate to reach out to us in the meantime with any questions that might arise!

June 25, 2013

I had my car in for a maintenance service and Mr Ferguson was very helpful and polite. I would recommend this dealer for service and David Ferguson is very a knowledgeable Service Writer. Very happy with the More

by crazycujo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Dave Ferguson
Aug 07, 2013 -

Meade Lexus of Southfield responded

Thank you for sharing!

June 19, 2013

As someone who has worked in the hospitality industry for the last 22 years, I have a high standard for service. Tony met and exceeded those standards I have. I will be back! More

by harrym867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Jun 20, 2013 -

Meade Lexus of Southfield responded

We look forward to seeing you again soon--have a great day!

June 19, 2013

Employees go out of their way to provide service, very friendly, knowledgeable, efficient, quick, all delivered as promised, no hassle at all, make us feel like we are family members More

by Tomka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Dave Israilov
Jun 20, 2013 -

Meade Lexus of Southfield responded

We appreciate the review and thanks for being part of the Meade Lexus family!

June 19, 2013

Both employees are very knowledgeable, go out of their way, offer many helpful tips on how to take care of the car, rust prevention and more, so efficient, friendly, prompt, all was done as promised and e More

by Genady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ferguson, Dave Israilov
Jun 20, 2013 -

Meade Lexus of Southfield responded

Thanks for sharing!

June 18, 2013

Tony always takes great care of me and my car. He always takes the time to listen to my needs and the needs of my car, and Nancy makes the best cappuccino! More

by tomk3345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Jun 20, 2013 -

Meade Lexus of Southfield responded

Stop by for Nancy's impeccable cappuccino anytime--just one of the many benefits of being part of the Meade Lexus family! :)

June 18, 2013

This was my first visit to Meade Lexus after being a customer at another location, that I will not name here. Tony Krazewski greeted me with confidence and a smile, and took my uneasiness away with his More

by lexuslover248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Krajewski
Jun 20, 2013 -

Meade Lexus of Southfield responded

Can't wait to baby your car again! Thank you for choosing Meade Lexus!

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