Meade Lexus of Southfield
Southfield, MI
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Great service in a timely manner. Everything was explained well. Price was reasonable. Fixed the problems that I was having. Employees were friendly and helpful. explained well. Price was reasonable. Fixed the problems that I was having. Employees were friendly and helpful. More
Dave was a wonderful sales person and I felt he worked hard to give me what I needed and to make sure I got the best deal he could offer. I would definitely come back to Dave when I'm ready for my next c hard to give me what I needed and to make sure I got the best deal he could offer. I would definitely come back to Dave when I'm ready for my next car. His customer care was top notched! More
Prompt, quick and courteous service. Meade lexus offers a very nice lounge with some refreshments to make the customers comfortable while waiting for their cars to be serviced. There's a complimentary car wa very nice lounge with some refreshments to make the customers comfortable while waiting for their cars to be serviced. There's a complimentary car wash too every time I bring my car here. More
Purchased my vehicle in 2003. Have had it serviced there ever since. Most of the time I wait for it. Waiting experience has been great. The staff is friendly, beverages and snacks are available, waiting ever since. Most of the time I wait for it. Waiting experience has been great. The staff is friendly, beverages and snacks are available, waiting area is comfortable, and service is completed as promised. When waiting is expected to be longer than 45 minutes, a loaner is provided. More
i have been getting my car serviced here since 2006 or 2007. I had been given a recommendation by a friend not to use this dealership for service, that the staff was unfriendly etc. I chose to deal with t 2007. I had been given a recommendation by a friend not to use this dealership for service, that the staff was unfriendly etc. I chose to deal with them due to convenience. The dealership I had purchased my car from was awful and I refused to give them any additional business. Everyone here from the date of my first service to the present have been wonderful. I'd say for the most part everyone goes above and beyond to accomodate the customer and to keep them coming back. I'm in the service business myself and I understand the value and appreciation for repeat business. More
Maria made the process of purchasing a car very easy and simple! This was my first time buying a car on my own, and I did not have a clue. Maria had reached out to me several months earlier, from a referra simple! This was my first time buying a car on my own, and I did not have a clue. Maria had reached out to me several months earlier, from a referral, and answered all of my questions, even though it would be a while before I decided to move forward. When I finally did, Maria exceeded all expectations! I will definitely send anyone looking for a new car over to her, and will definitely be returning myself! Thank you Maria and Meade Lexus! More
Karen is a wonderful sales rep and provided excellent customer service. Phillip was very helpful, had a lot of patience, and provided good service as well. customer service. Phillip was very helpful, had a lot of patience, and provided good service as well. More
Dave is always friendly and helpful for any questions I have regarding service to my is350. My service visits are always fast and Dave calls me as soon as the car is ready to pick up. have regarding service to my is350. My service visits are always fast and Dave calls me as soon as the car is ready to pick up. More
I had to bring my car in for repairs, due to a minor fender-bender. I was a little anxious about all the details, but Don was a constant help throughout the entire process. He kept me updated on the sta fender-bender. I was a little anxious about all the details, but Don was a constant help throughout the entire process. He kept me updated on the status of the repairs and assisted with rental arrangements. I really appreciated his assistance with this matter. As always, great customer service! More
We have bought 3 cars at this dealership and have had all of our service performed there as well. Maria and Tony are both pleasures to work with and we recommend Meade Lexus, and Lexus in general, to anyone of our service performed there as well. Maria and Tony are both pleasures to work with and we recommend Meade Lexus, and Lexus in general, to anyone that will listen. We will continue to buy from Meade for a long time. More