Meade Lexus of Southfield

Excellant experience Excellent experience, no pressure, very friendly, got a great and fair deal. Would recommend him to all my friends and family. Handled all paperwork Excellent experience, no pressure, very friendly, got a great and fair deal. Would recommend him to all my friends and family. Handled all paperwork very efficienly. I was made to feel very comfortable. More

Excellent Service Highly recommend Meade Lexus of Southfield, Maria was great to work with. My car was ready for pick up within hours. The manager at the dealer was als Highly recommend Meade Lexus of Southfield, Maria was great to work with. My car was ready for pick up within hours. The manager at the dealer was also outstanding! More

lexus nx200t f sport Joshua is nice and patient and overall it is a great experience. He offered me a lot of advice for the leasing. I will recommend the dealship. Joshua is nice and patient and overall it is a great experience. He offered me a lot of advice for the leasing. I will recommend the dealship. More

The Best Service Ever David at Meade Lexus of Southfield made my dream come true. I never thought I would be driving my dream car but David worked his magic and today I dri David at Meade Lexus of Southfield made my dream come true. I never thought I would be driving my dream car but David worked his magic and today I drive in style and at a comfortable price. The service was exceptional and fast. Thank you David . More

Just Ryan As always, I am very satified with my overall car buying experience at Meade Lexus. I found the sales person, Ryan Simmons to be very friendly, knowl As always, I am very satified with my overall car buying experience at Meade Lexus. I found the sales person, Ryan Simmons to be very friendly, knowledgeable and professional. My experience was so great that a week later, I referred my daughter to Meade and she was met with the same professionalism as I. Therefore, she purchased a beautiful crossover vehicle. Ryan is the best! More

Out-standing customer service I drove 156 miles in terrible traffices to Lexus of Southfield Mi ... and it's worth it. The hold staffs is supper awesome, real friendly and well com I drove 156 miles in terrible traffices to Lexus of Southfield Mi ... and it's worth it. The hold staffs is supper awesome, real friendly and well communicate. I would always recommend it to anyone. Specifically Josh Pawllosky and Vugar Mishiyev, Mark the manager ... i have been in retails and customer service for over 20 years and would recommend everyone would come to this dealer to see them because : it's not only how they do thing for you, but also how much of WILLINGNESS they would do for you.( thanks again Josh for how neat you put that mats in y trunk .. :) More

Complete confidence and customer loyalty. We have leased five GS models over the last 15 years. Our first two and the most recent GS-350 AWD leasing deals were guided by Mr. Russ Collick. We m We have leased five GS models over the last 15 years. Our first two and the most recent GS-350 AWD leasing deals were guided by Mr. Russ Collick. We made our initial contact using the Meade Lexus of Southfield Internet Sales Department. We received a phone call at 9 a.m. from Ryan Simmons within 12 hours from our initial query about a particular vehicle of interest in the Meade Lexus inventory. Ryan made an appointment to see us at 1 p.m. the same day. He put us in immediate contact with Russ who has proven to be very, very knowledgeable and was someone who we have trusted, having known him for 15 years. Russ was extremely helpful in presenting the detailed financial calculations and options. We needed to quickly evaluate several rare and unusual lease options we had proposed including making the decision between releasing our very low mileage 2014 GS-350 AWD or a taking a new lease on a 2016 GS-350 AWD automobile. Russ was very patient with us, gathered all the relevant updated data on our 6 month lease extension that affected the residual value and wholesale value and presented the lease financial options to us. We were VERY pleased to learn that we could lease a new 2016 GS-350 AWD for LESS than our lease payments on our 2014 model! He showed us three cars of different colors that twere of interest to us that were immediately available from the Meade extensive onsite inventory. All 3 vehicles were brought for us to examine. We selected our choice and we were amazed that we could drive away before 5 p.m. the same day! All paper work, registration, insurance, credit check and plate transfer were completed before we left the dealership. The Meade Internet Team of Russ Collick, Ryan Simmons, Seth Arnold and many other unknown people behind the scene made this a very positive experience! We are spreading the word about how great we were treated at Meade Lexus of Southfield! Free pickup and delivery for maintenance, a free loaner and free weekly car washes are a real plus for busy people! More

Good customer service. Both the sales and service personnel were very accommodating. We were not looking to buy a car, but we liked the loaner so much we bought one just li Both the sales and service personnel were very accommodating. We were not looking to buy a car, but we liked the loaner so much we bought one just like it. Salesman was very helpful in getting us thde options we wanted. More

Meade Lexus and Vugar M sales rep - Outstanding Great service and attention buying my new Lexus 350 SR. Sale rep Vugar (Vinnie ) And Mark the manager went out of their way to assist me in buying my Great service and attention buying my new Lexus 350 SR. Sale rep Vugar (Vinnie ) And Mark the manager went out of their way to assist me in buying my first Lexus!!! Outstanding effort to get me in my car late on a Friday at closing time!! Thank you all!! Vugar made every effort to work with me in buying my car - a friendly non aggressive easy manner. Vugar a Super guy! Mark an added touch to the sale. Great team LOVE The CAR! !!! More

Very Knowledgable and Attentive Compared to other dealerships (non-Lexus), the knowledge and personal attention was outstanding. Dave really knows the vehicles he sells, there was n Compared to other dealerships (non-Lexus), the knowledge and personal attention was outstanding. Dave really knows the vehicles he sells, there was no "I don't know, I'll get back to you" when asking a question. He was able to come up with attractive options to fit my budget while taking into account my desires. I never once felt pressured during the process nor felt he was trying to up sell me on something I didn't want. He was extremely busy, but always made time to talk to my wife and I....even if after closing time. The personal phone and email communication was the most stand out piece of interaction as other dealerships would just put me on a generic mailing list that didn't even include the sales person's name I was dealing with....if I got any follow-up contact at all.....and they were never as busy as Dave! Overall I can't think of any reasonable thing that could have made the process any easier/more enjoyable.....except maybe a free LFA test drive with each purchase! :-) More