Meade Lexus of Southfield

I have been a customer at Meade Lexus Southfield for the past 6 years. Mark has been my salesman from the very beginning. He is always friendly, professional, knowledgable and a pleasure to work with. He re past 6 years. Mark has been my salesman from the very beginning. He is always friendly, professional, knowledgable and a pleasure to work with. He recently went "the extra mile" to resolve an issue with a very expensive repair. He more than exceeded my expectations!! I am and will continue to be a loyal customer. I highly recommend Mark. More

We started by looking at the Meade Lexus of Southfield website for a used Lexus RX350. After leaving our contact information on the website, Joey Fortuna promptly replied, answered our initial questions website for a used Lexus RX350. After leaving our contact information on the website, Joey Fortuna promptly replied, answered our initial questions and invited us to come in and look through the inventory. Still trying to find the right vehicle, he had a targeted vehicle that we had shown interest in waiting upon our arrival. As we looked over the vehicle, it was extremely clean and Mr. Fortuna highlighted the features that matched our interests before suggesting we go for a test ride. The vehicle appeared to be just what we wanted except that it lacked a trailer hitch. Mr. Fortuna said he could arrange for that to be taken care of if we wanted the vehicle. Realizing that this could be a vehicle we could purchase that evening, we had him look at our 1991 Lexus LS 400 as a trade-in. He and the staff at Meade went out of their way to close the deal and make us satisfied. Without any pressure, Mr. Fortuna answered all of our questions and made sure the vehicle was one that fit our needs. In 1991, we made the decision to buy from the Meade dealership because of the outstanding reviews on the Lexus and Meade's friendly customer service and here we are 22 years later purchasing a vehicle from them again for the same reasons. More

The service that Mr Allen gave was very very good and he had great smile his personality was outrageous was very very good I will come back in again had great smile his personality was outrageous was very very good I will come back in again More

Don is an awesome service advisor! I recommend anyone that owns a Lexus to see Don! I never have any issues getting an appointment. Thanks! that owns a Lexus to see Don! I never have any issues getting an appointment. Thanks! More

One thing I can say about Meade Lexus of Southfield is that the service is always great. Don is one of the most thorough service managers I've worked with. There's no problem he can't help diagnose then p that the service is always great. Don is one of the most thorough service managers I've worked with. There's no problem he can't help diagnose then provide a reasonable solution for my vechicle. He keeps me on schedule with routine maintenance and follows up to gauge my satisfaction. Thanks Don! More

Talk about great service!!! I enjoyed working with someone who has such a charismatic personality. He helped me out with figuring out the issue that was with my car and got to the bottom of what was n someone who has such a charismatic personality. He helped me out with figuring out the issue that was with my car and got to the bottom of what was needed in a timely fashion. I will definitely be back to give them my service! More

I was in recently for service and was greeted by Adam Grace. He greeted me with a smile, and promptly took care of any concerns that I had. He was a please to work with. I have not had a favorable experi Grace. He greeted me with a smile, and promptly took care of any concerns that I had. He was a please to work with. I have not had a favorable experience with other dealers in the past, but will definitely be back for service and I will definitely have Adam help me! More

Service is always top notch at Meade Lexus. The service process makes is so easy for me. The pricing is high but that's cost if owning a Lexus. process makes is so easy for me. The pricing is high but that's cost if owning a Lexus. More

Don is always pleasant, personable and professional. He is an excellent customer service representative for your dealership. My experience is great and I love your service. is an excellent customer service representative for your dealership. My experience is great and I love your service. More

I recently brought my Lexus in for service and had a great experience with Adam Grace. He set me up with a nice new loaner car and called me as soon as my car was finished on the same day. I would def great experience with Adam Grace. He set me up with a nice new loaner car and called me as soon as my car was finished on the same day. I would definitely recommend getting your Lexus serviced at Meade Lexus. More