Meade Lexus of Southfield

This was my first visit to a Lexus Dealership and it was wonderful. Made inquiry online and recieved a call from Mr. Israilov within minutes. He was very encouraging and we set a date and time for me to c wonderful. Made inquiry online and recieved a call from Mr. Israilov within minutes. He was very encouraging and we set a date and time for me to come in. I was nervous upon arrival, not knowing what to expect with my current situation, i.e. low credit scores and very high student loans. Mr. Israilov provided me with multiple vehicle choices, took my information and came back with some very positive feedback. After providing requested documentation and a very low security deposit, he was very determined to get me into a vehicle that I could afford and not be worrying about making the payment. Although my credit scores were low, he made me feel that with a little more work, he and the Lexus Banking facility would do everything possible to make my dream come true. The very next day he called and told me that I had been disapproved for the used vehicle I had seen and wanted, BUT I had been approved for a brand new vehicle (same model) with a lower interest rate and monthly payment. I was elated!!! Not only did I get the model I wanted, but the exterior and interior colors were on point and the payment is way, way cheaper than the used vehicle would have cost me. Not only did Mr. Israilov exceed my expectation of just getting a luxury vehicle, he got me the best deal possible, with the most discounts available, and we closed the deal within three (3) business day. I love my CT200h and so does everyone who sees me in it. I am styling and profiling like never before. I'd also like to thank the Meade Showroom staff for being exceedingly friendly while waiting to pick up my automobile and the snack bar personnel for their cheery personalities on Halloween. I would like to thank Mr. Rick for taking the extra time and attention to explain every facet of available services and required vehicle care...he was outstanding and all questions were answed in detail. I would also like to thank Mr. Phil Coron for test driving the vehicle with me and programming my channels, blue tube and other applications that I would probably still be trying to figure out today. He pointed out other extras that made me feel like I have just purchased the most expensive vehicle on your lot. Many thanks to my great sales consultant and your entire staff. I definitely will be back in two years to get another vehicle and have already recommended him (and Meade Lexus) to others seeking to purchase a great vehicle. Many, many thanks. SUPERIOR SERVICE ABOVE ALL OTHERS!!!!! More

Tony was a great service adviser - he was friendly and made the process quick and painless. Thank you Tony! I will be back to Meade Lexus of Southfield again very soon! made the process quick and painless. Thank you Tony! I will be back to Meade Lexus of Southfield again very soon! More

Went in for an oil change and everything went well. Employees were friendly and courteous.After work was completed the manager went over everything with me and explained what they had done. They evened Employees were friendly and courteous.After work was completed the manager went over everything with me and explained what they had done. They evened vacuumed the floor of my car without me having to ask.That's why I rated the experience very high. More

Karen was very quick. She had all my paperwork ready before I got there. She introduced me to Phil who was extremely helpful two days in row with learning about all the new technology features I needed before I got there. She introduced me to Phil who was extremely helpful two days in row with learning about all the new technology features I needed to know. Love this dealer. They even sent me a cake home. You cant beat that! More

Quality service ! That's it, from the moment you come in for service, during, and after, you are treated with care and a sense of family. Jerry is very friendly and have never felt like I needed to quest in for service, during, and after, you are treated with care and a sense of family. Jerry is very friendly and have never felt like I needed to question anything. I am always treated with respect and if I have any issues, they are addressed. The car wash was nice too ! More

Dave was very nice. Great service! He explained to me the process he went through to figure out what I needed, and also told me exactly how the pricing scheme worked out. process he went through to figure out what I needed, and also told me exactly how the pricing scheme worked out. More

I called Johnny Dinkins with a big task.....we need a car, little to no downpayment, credit is ????, what can you do for us. He came through and so did everyone else who help put it together. Love this car, little to no downpayment, credit is ????, what can you do for us. He came through and so did everyone else who help put it together. Love this dealership. When things are tough sometimes you find out who you real friends are both professionally and personally, we will forever be grateful to Meade Lexus and our wonderful salesperson, JOHNNIE DINKINS! Thanks again!!!! More

Tony was very nice and professional. The work was preformed quick and I was treating very well. The dealership is beautiful and I will return for service in 5,000 miles. Meade Lexus will be the deale preformed quick and I was treating very well. The dealership is beautiful and I will return for service in 5,000 miles. Meade Lexus will be the dealership where I purchase my next Lexus. More

The funniest thing about this entire visit was that I didn't actually think id be buying a car. Maria was professional, welcoming, and comforting, while making the deal. Her honesty and integrity really didn't actually think id be buying a car. Maria was professional, welcoming, and comforting, while making the deal. Her honesty and integrity really showed which ultimately led me to lease the new is250. I would definitely recommend her to anyone interested in buying or leasing a car. Philip was awesome too. He made me feel comfortable with all the new gadgets the vehicle offered. More

It was a great experience getting my car serviced at this location. Dave answered any questions I had and they completed the service promptly. I highly recommend this dealership for service. location. Dave answered any questions I had and they completed the service promptly. I highly recommend this dealership for service. More