Meade Lexus of Southfield
Southfield, MI
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The process was quick and seamless. They had exactly what I was looking for. I am very pleased with the product. Sales, service and delivery personnel were very knowledgeable. I was looking for. I am very pleased with the product. Sales, service and delivery personnel were very knowledgeable. More
David was very courteous, friendly & wrote up my concern & explained how they would check for the problem I had mentioned. This was the first time I had ever had the rep walk me around my car. concern & explained how they would check for the problem I had mentioned. This was the first time I had ever had the rep walk me around my car. He even showed me the only spot that I would ever have to service myself if needed. I have never in all the years I have leased a Lexus, seen under the hood. It really is beautiful!!! More
this was my third vehicle purchase from maria at meade lexus of southfield. i cannot overstate her professionalism and friendliness. while i had considered other brands recently, maria was able to close lexus of southfield. i cannot overstate her professionalism and friendliness. while i had considered other brands recently, maria was able to close the deal again. More
Tony Krajewski has always made himself readily available for whatever I've had a need to be addressed. He is competent, knowledgable, courteous, trustworthy! I am confident that he'll always be available for whatever I've had a need to be addressed. He is competent, knowledgable, courteous, trustworthy! I am confident that he'll always be available whether it's about regular services or any question or problem I might have. He is an amazing service person! More
Service was prompt. Loaner was available as promised. Service was prompt. Loaner was available as promised. Dealership is clean, comfortable location to wait, if necessary. All work was accurately desc Service was prompt. Loaner was available as promised. Dealership is clean, comfortable location to wait, if necessary. All work was accurately described and performed. Tony explained services performed and future maintenance schedule. Love-Love-Love my Lexus! More
Customer service is outstanding and Jerry is the best! I will always buy a car from Dave and Jerry is the only guy that I'll deal with as far as my service. I can trust Jerry and he makes me feel so comfor will always buy a car from Dave and Jerry is the only guy that I'll deal with as far as my service. I can trust Jerry and he makes me feel so comfortable. Love the amenities offered when having a car serviced ... More
The price, friendliness, professionalism, coordination and repect for the customer. I felt perfectly at ease, there was no pressure. I went to several dealers in the area to buy a vehicle and clearly th and repect for the customer. I felt perfectly at ease, there was no pressure. I went to several dealers in the area to buy a vehicle and clearly this was the best one. I would certainly purchase another vehicle from this dealership. Professional from the managers to the service people first class all the way. I buy a vehicle every 18 to 24 months. More
Dave was great - very friendly, asked about my Thanksgiving break and I felt like he took a genuine interest in me. In addition, he made recommendations without being pushy or too "salesy". I'm Thanksgiving break and I felt like he took a genuine interest in me. In addition, he made recommendations without being pushy or too "salesy". I'm always hesitate to have things done to my vehicle because there tends to be the "used cars salesman" reputation. I can never tell when I actually need something done or if the person is just trying to milk me for money. I never got this feeling with Dave, and would recommend him to others. Thanks for your help Dave! More
Our experience with Meade Lexus exceeded our expectations! We were greeted by friendly, courteous employees who handled our purchase with quickly and efficiently! We are already referring others expectations! We were greeted by friendly, courteous employees who handled our purchase with quickly and efficiently! We are already referring others to this dealership! More
As always I was very pleased with the service at Lexus. Prices are another story, but it doesn't beat the great customer services given from beginning to end. My overall experiece was great and I will be Prices are another story, but it doesn't beat the great customer services given from beginning to end. My overall experiece was great and I will be back. More